Method and system for providing maintenance & management services for long-term capital assets, equipment or fixtures by providing a warranty

• US 20080306799A1
• Filed: 07/09/2007
• Published: 12/11/2008
• Est. Priority Date: 08/24/2001
• Status: Abandoned Application

• Current Assignee: Tremco Incorporated (RPM International Incorporated)
• Original Assignee: Tremco Incorporated (RPM International Incorporated)
• Inventors: Sopko, Victor III, Houk, Carl
• Application Number:
  US11/822,625
• Publication Number:
  US 20080306799A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations

Abstract

A method includes the steps of diagnosing existing conditions of long-term capital assets, equipment or fixtures, providing a performance warranty on the long-term capital assets, etc. The performance warranty is negotiated and signed prior to on-site inspection so as to transfer from owner to a provider the risk of maintaining performance of the long-term capital assets, etc. during a performance warranty term and within a standard or performance. Optionally, the performance warranty includes a condition warranty which guarantees conditions of the long-term capital assets, equipment or fixtures by component at the end of the performance maintenance warranty so as to guarantee the long-term capital assets, equipment or fixtures will operate for another extended period after the performance warranty, without performing by the provider any further maintenance thenafter.

Claims

1. A method for a third party provider to guarantee the performance of long-term capital assets, equipment or fixtures of an owner by managing and maintaining all components of the long-term capital assets, equipment or fixtures for a specified period of time so as to allow the owner to better plan and prioritize limited budget resources, comprising the steps of:

(1) diagnosing existing conditions of the long-term capital assets, equipment or fixtures by the provider to determine if any repairs are required to bring the long-term capital assets, equipment or fixtures to a predetermined start-up standard of performance, said predetermined start-up standard of performance being negotiated between the owner and the provider;

(2) repairing the long-term capital assets, equipment or fixtures by the provider to reach the start-up standard if any of the existing conditions are below the predetermined start-up standard;

(3) developing a maintenance schedule by the provider to perform recurrent inspections, preventive maintenance, and housekeeping on the long-term capital assets, equipment or fixtures so as to maintain the long-term capital assets, equipment or fixtures at a standard of performance for a specified period of time, said standard of performance being negotiated between the owner and the provider and set to within industry acceptable parameters; and

(4) providing a performance warranty by the provider on the long-term capital assets, equipment or fixtures in conjunction with the purchase by the owner of performance of the (1)-(3) steps, said providing of the performance warranty including transferring from the owner to the provider the technical and financial risk including costs associated with managing and maintaining all components of the long-term capital assets, equipment or fixtures within the standard of performance during the specified period of time,

wherein the improvement comprises a condition warranty which is included in the performance warranty and guarantees conditions of the long-term capital assets, equipment or fixtures by component as at the end of the specified period of time of the maintenance warranty so as to guarantee the long-term capital assets, equipment or fixtures will operate for another extended period after the specified period of time, without performing by the provider any further maintenance thenafter.

2. The method according to claim 1, wherein the diagnosing step further comprising a step of inspecting at least one site where the long-term capital assets, equipment or fixtures are located.

3. The method according to claim 1, wherein the diagnosing step further comprising a step of interviewing at least one owner or manager of the long-term capital assets, equipment or fixtures.

4. The method according to claim 1, further comprising a step of generating a report on results of the diagnosing step.

5. The method according to claim 1, further comprising a step of inputting and analyzing results of the diagnosing step.

6. The method according to claim 5, further comprising a step of providing recommendations for any necessary repairs and cost estimates.

7. The method according to claim 1, wherein the maintaining step further comprising a step of inspecting the long-term capital assets, equipment or fixtures according to the maintenance schedule so as to adjust the maintenance schedule.

8. The method according to claim 7, wherein the maintaining step further comprises a step of inputting results of the inspection step executed according to the maintenance schedule.

9. The method according to claim 1, wherein the step of transferring the risk includes transferring 100% of the risk from the owner to the provider.

10. The method according to claim 1, wherein the step of transferring the risk includes transferring 100% of the risk, except for unauthorized changes, abuse to the structure and acts of God from the owner to the provider.

11. The method according to claim 1, further comprising determining by component, at the end of the specified period of time, a current life expectancy of components of the capital assets, equipment or fixtures.

12. The method according to claim 11, further comprising comparing by component said current life expectancy with said additional life time period;

and

below the additional fixed life expectancy; and

if said current life expectancy is shorter than said additional life time period, the provider, at its own cost, replaces or repairs the respective component to extend said current life expectancy to be said additional life time period, prior to the beginning of the additional life time period.

13. The method according to claim 11, wherein the long-term capital assets, equipment or fixtures is a roof, and the components include a substrate, insulation, penetrations, flashings, and roof top equipment.

14. The method according to claim 11, wherein the long-term capital assets, equipment or fixtures is a roof, and the standard of performance is defined as dryness of the roof.

15. The method according to claim 1, wherein the diagnosed existing conditions of the long-term capital assets, equipment or fixtures include at least three categories:

nothing-to-be-done, to-be-restored, to-be-replaced.

16. The method according to claim 15, wherein the categories are applied per unit or per portions in each unit to the long-term capital assets, equipment or fixtures.

17. The method according to claim 15, wherein the performance warranty is renewed annually, and

the condition warranty is only available for to-be-restored roofs or to-be-replaced roofs after restoration and replacement are preformed by the provider, if the owner discontinues the performance warranty prior to the end of the specified period of time.

18. A method for a third party provider to guarantee the performance of long-term capital assets, equipment or fixtures of an owner by managing and maintaining all components of the long-term capital assets, equipment or fixtures for a specified period of time so as to allow the owner to better plan and prioritize limited budget resources, comprising the steps of:

(1) developing a maintenance schedule by the provider to perform start-up maintenance and periodical maintenance including recurrent inspections, preventive maintenance, and housekeeping on the long-term capital assets, equipment or fixtures so as to maintain the long-term capital assets, equipment or fixtures at a standard of performance for a specified period of time, said standard of performance being negotiated between the owner and the provider and set to within industry acceptable parameters, prior to inspecting the long-term capital assets, equipment or fixtures by the provider;

(2) providing a performance warranty by the provider on the long-term capital assets, equipment or fixtures based upon the developed maintenance schedule, said providing of the performance warranty including transferring from the owner to the provider the technical and financial risk including costs associated with managing and maintaining all components of the long- term capital assets, equipment or fixtures within the standard of performance during the specified period of time; and

(3) executing by the provider the maintenance schedule under the performance warranty.

19. The method according to claim 18, wherein the start-up maintenance involves:

inspecting and diagnosing existing conditions of the long-term capital assets, equipment or fixtures by the provider to determine if any repairs are required to bring the long-term capital assets, equipment or fixtures to the standard of performance; and

repairing the long-term capital assets, equipment or fixtures by the provider to reach the standard of performance if any of the existing conditions are below the standard of performance.

20. An automated system for a third party provider to guarantee the performance of long-term capital assets, equipment or fixtures of an owner by managing and maintaining all components of the long-term capital assets, equipment or fixtures for a specified period of time so as to allow the owner to better plan and prioritize limited budget resources, comprising:

(1) means for diagnosing existing conditions of the long-term capital assets, equipment or fixtures by the provider to determine if any repairs are required to bring the long-term capital assets, equipment or fixtures to a predetermined start-up standard of performance, said predetermined start-up standard of performance being negotiated between the owner and the provider;

(2) means for repairing the long-term capital assets, equipment or fixtures by the provider to reach the start-up standard if any of the existing conditions are below the predetermined start-up standard;

(3) means for developing a maintenance schedule by the provider to perform recurrent inspections, preventive maintenance, and housekeeping on the long-term capital assets, equipment or fixtures so as to maintain the long-term capital assets, equipment or fixtures at a standard of performance for a specified period of time, said standard of performance being negotiated between the owner and the provider and set to within industry acceptable parameters; and

(4) means for providing a performance warranty by the provider on the long-term capital assets, equipment or fixtures in conjunction with the purchase by the owner of performance by the (1)-(3) means, said providing of the performance warranty including transferring from the owner to the provider the technical and financial risk including costs associated with managing and maintaining all components of the long-term capital assets, equipment or fixtures within the standard of performance during the specified period of time,

wherein the improvement comprises a condition warranty which is included in the performance warranty and guarantees conditions of the long-term capital assets, equipment or fixtures by component as at the end of the specified period of time of the maintenance warranty so as to guarantee the long-term capital assets, equipment or fixtures will operate for another extended period after the specified period of time, without performing by the provider any further maintenance thenafter.

21. A computer program product for a third party provider to guarantee the performance of long-term capital assets, equipment or fixtures of an owner by managing and maintaining all components of the long-term capital assets, equipment or fixtures for a specified period of time so as to allow the owner to better plan and prioritize limited budget resources, comprising:

(1) a diagnosing module for diagnosing existing conditions of the long-term capital assets, equipment or fixtures by the provider to determine if any repairs are required to bring the long-term capital assets, equipment or fixtures to a predetermined start-up standard of performance, said predetermined start-up standard of performance being negotiated between the owner and the provider;

(2) a repairing module for repairing the long-term capital assets, equipment or fixtures by the provider to reach the start-up standard if any of the existing conditions are below the predetermined start-up standard;

(3) a maintenance schedule module for developing a maintenance schedule by the provider to perform recurrent inspections, preventive maintenance, and housekeeping on the long-term capital assets, equipment or fixtures so as to maintain the long-term capital assets, equipment or fixtures at a standard of performance for a specified period of time, said standard of performance being negotiated between the owner and the provider and set to within industry acceptable parameters; and

(4) a warranty module for providing a performance warranty by the provider on the long-term capital assets, equipment or fixtures in conjunction with the purchase by the owner of performance by the (1)-(3) modules, said providing of the performance warranty including transferring from the owner to the provider the technical and financial risk including costs associated with managing and maintaining all components of the long-term capital assets, equipment or fixtures within the standard of performance during the specified period of time,

wherein the improvement comprises a condition warranty which is included in the performance warranty and guarantees conditions of the long-term capital assets, equipment or fixtures by component as at the end of the specified period of time of the maintenance warranty so as to guarantee the long-term capital assets, equipment or fixtures will operate for another extended period after the specified period of time, without performing by the provider any further maintenance thenafter.