Establishing and updating reputation scores in online participatory systems

• US 20090006115A1
• Filed: 06/29/2007
• Published: 01/01/2009
• Est. Priority Date: 06/29/2007
• Status: Abandoned Application

• Current Assignee: Oath Inc. (Verizon Communications Inc.)
• Original Assignee: Yahoo! Inc. (Apollo Global Management, Inc.)
• Inventors: Schwarz, Michael
• Application Number:
  US11/824,552
• Publication Number:
  US 20090006115A1
• Time in Patent Office: Days
• US Class Current: 705/348
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

The establishment and adjustment of the reputation score of a party in an online transaction system is described. A party may provide consideration to a transaction portal. In response, the transaction portal may increase (or initially establish) a reputation score for the party based upon the consideration. The portal may return to the party at least a portion of the consideration in response to a favorable event. The portal may decrease the score based upon factors such as the value of transactions weighted by user ratings. The transaction portal may also increase the score based upon a function of commissions made in transactions involving the party.

Claims

1. A computer-implemented method, in an online transaction system, for determining a reputation score for a party involved in a transaction, the method comprising:

increasing the reputation score based on consideration received from the party; and

providing the score for display on a client.

2. The method of claim 1, wherein increasing the reputation score comprises establishing an initial reputation score.

3. The method of claim 1, wherein providing the score comprises providing the score if the score satisfies a threshold condition.

4. The method of claim 1, wherein increasing the score comprises increasing the score by at least a portion of the amount of the consideration.

5. The method of claim 1, further comprising adjusting the score based upon a user rating of the transaction.

6. The method of claim 1, further comprising adjusting the score based upon the number of negative user ratings.

7. The method of claim 1, further comprising adjusting the score based upon the value of the transaction weighted by a user rating of the transaction.

8. The method of claim 1, further comprising returning to the party at least a portion of the consideration in response to a favorable event.

9. The method of claim 8, wherein reputation score is decreased based upon the amount of returned consideration.

10. The method of claim 8, wherein the event comprises the score exceeding a threshold.

11. The method of claim 8, wherein the event comprises the party receiving less than a predetermined number of negative user ratings over a period of time.

12. The method of claim 8, wherein the event comprises receiving at least a predetermined number of positive user ratings over a period of time.

13. The method of claim 1, wherein the transaction system is an auction system.

14. The method of claim 1, further comprising allowing the party to participate in transactions based upon the reputation score exceeding a predetermined threshold.

15. A computer-implemented method, in an online transaction system, for determining a reputation score for a party involved in a transaction, the method comprising:

determining the score based upon commissions made in transactions involving the party; and

providing the score for display on a client.

16. The method of claim 15, wherein determining the score is also based upon at least one attribute of the transaction selected from the group consisting of:

value of the transaction;

user rating of the transaction; and

reputation of the user providing a rating of the transaction.

17. The method of claim 15, wherein determining the score comprises determining the score based upon (a non-decreasing function of the commissions) and (the value of transactions conducted by the party weighted by user ratings).

18. The method of claim 15, wherein determining the score comprises determining the score based upon (a non-decreasing function of commissions paid by the party as seller) and (the value of sales conducted by the party as seller weighted by user ratings).

19. The method of claim 15, wherein determining the score comprises determining the score based upon (a non-decreasing function of commissions paid by the party as seller) and (the value of transactions conducted by the party that received negative user ratings).

20. The method of claim 19, wherein determining the score is further based upon the total number of transactions by the party.

21. The method of claim 15, wherein providing the score comprises providing the score if the score satisfies a threshold condition.

22. The method of claim 15, wherein determining the score is also based upon a number of negative user ratings.

23. The method of claim 15, wherein the transactional system is an auction system.

24. The method of claim 15, further comprising increasing the score based on consideration received from the party.

25. The method of claim 24, further comprising decreasing the score by the at least a portion of the consideration in response to a negative rating of the transaction.

26. The method of claim 24, further comprising refunding at least a portion of the consideration in response to a favorable event.

27. A computer-implemented method, in an online activity, for determining a reputation score for a party involved in the online activity, the method comprising:

increasing the reputation score based on consideration received from the party;

allowing the party to participate in the activity based upon the reputation score; and

returning to the party at least a portion of the consideration in response to a favorable event.

28. The method of claim 27, wherein the event comprises the score exceeding a threshold.

29. The method of claim 27, wherein the event comprises the party receiving less than a predetermined number of negative user ratings over a period of time.

30. The method of claim 27, wherein the event comprises receiving at least a predetermined number of positive user ratings over a period of time.

31. The method of claim 27, wherein increasing the reputation score comprises establishing an initial reputation score.

32. The method of claim 27, wherein allowing participation is conditioned upon the score satisfying a threshold condition.

33. The method of claim 27, further comprising adjusting the score based upon a user rating of the party'"'"'s participation in the activity.

34. The method of claim 27, further comprising decreasing the score by the at least a portion of the consideration weighted by a user rating of the party'"'"'s participation in the network.

35. The method of claim 27, wherein the online activity is an online social network.

36. An apparatus, in an online transaction system, for determining a reputation score for a party involved in a transaction, the apparatus comprising:

logic for increasing the reputation score based on consideration received from the party; and

logic for providing the score for display on a client.

37. The apparatus of claim 36, wherein increasing the reputation score comprises establishing an initial reputation score.

38. The apparatus of claim 36, wherein providing the score comprises providing the score if the score satisfies a threshold condition.

39. The apparatus of claim 36, wherein increasing the score comprises increasing the score by at least a portion of the amount of the consideration.

40. The apparatus of claim 36, further comprising logic for adjusting the score based upon a user rating of the transaction.

41. The apparatus of claim 36, further comprising logic for adjusting the score based upon the value of the transaction weighted by a user rating of the transaction.

42. The apparatus of claim 36, further comprising logic for returning to the party at least a portion of the consideration in response to a favorable event.

43. The apparatus of claim 36, wherein the transaction system is an auction system.

44. The apparatus of claim 36, further comprising logic for allowing the party to participate in transactions based upon the reputation score exceeding a predetermined threshold.

45. An apparatus, in an online transaction system, for determining a reputation score for a party involved in a transaction, the apparatus comprising:

logic for determining the score based upon commissions made in transactions involving the party; and

logic for providing the score for display on a client.

46. The apparatus of claim 45, wherein determining the score is also based upon at least one attribute of the transaction selected from the group consisting of:

value of the transaction;

user rating of the transaction; and

reputation of the user providing a rating of the transaction.

47. The apparatus of claim 45, wherein determining the score comprises determining the score based upon (a non-decreasing function of the commissions) and (the value of transactions conducted by the party weighted by user ratings).

48. The apparatus of claim 45, wherein the transactional system is an auction system.

49. An apparatus for determining a reputation score for a party involved in an online activity, the apparatus comprising:

logic for increasing the reputation score based on consideration received from the party;

logic for allowing the party to participate in the activity based upon the reputation score; and

logic for returning to the party at least a portion of the consideration in response to a favorable event.

50. The apparatus of claim 49, wherein the event comprises the score exceeding a threshold.

51. The apparatus of claim 49, wherein the event comprises the party receiving less than a predetermined number of negative user ratings over a period of time.

52. The apparatus of claim 49, wherein the event comprises receiving at least a predetermined number of positive user ratings over a period of time.

53. The apparatus of claim 49, wherein increasing the reputation score comprises establishing an initial reputation score.

54. The apparatus of claim 49, wherein allowing participation is conditioned upon the score satisfying a threshold condition.

55. The apparatus of claim 49, further comprising logic for adjusting the score based upon a user rating of the party'"'"'s participation in the activity.

56. The apparatus of claim 49, wherein the online activity is an online social network.

57. A computer-readable medium comprising instructions for determining a reputation score for a party involved in a transaction in an online transaction system, the instructions for:

increasing the reputation score based on consideration received from the party; and

providing the score for display on a client.

58. The computer-readable medium of claim 57, wherein increasing the reputation score comprises establishing an initial reputation score.

59. The computer-readable medium of claim 57, wherein providing the score comprises providing the score if the score satisfies a threshold condition.

60. The computer-readable medium of claim 57, wherein increasing the score comprises increasing the score by at least a portion of the consideration.

61. The computer-readable medium of claim 57, further comprising instructions for adjusting the score based upon a user rating of the transaction.

62. The computer-readable medium of claim 57, further comprising instructions for adjusting the score based upon the number of negative user ratings.

63. The computer-readable medium of claim 57, further comprising instructions for adjusting the score based upon the value of the transaction weighted by a user rating of the transaction.

64. The computer-readable medium of claim 57, further comprising instructions for returning to the party at least a portion of the consideration in response to a favorable event.

65. The computer-readable medium of claim 64, further comprising instructions for decreasing reputation score based upon the amount of returned consideration.

66. The computer-readable medium of claim 64, wherein the event comprises the score exceeding a threshold.

67. The computer-readable medium of claim 64, wherein the event comprises the party receiving less than a predetermined number of negative user ratings over a period of time.

68. The computer-readable medium of claim 64, wherein the event comprises receiving at least a predetermined number of positive user ratings over a period of time.

69. The computer-readable medium of claim 57, wherein the transaction system is an auction system.

70. The computer-readable medium of claim 57, further comprising instructions for allowing the party to participate in transactions based upon the reputation score exceeding a predetermined threshold.

71. A computer-readable medium comprising instructions for determining a reputation score for a party involved in a transaction in an online transaction system, the instructions for:

determining the score based upon commissions made in transactions involving the party; and

providing the score for display on a client.

72. The computer-readable medium of claim 71, wherein determining the score is based upon at least one attribute selected from the group consisting of:

value of the transaction;

user rating of the transaction; and

reputation of the user providing a rating of the transaction.

73. The computer-readable medium of claim 71, wherein determining the score comprises determining the score based upon (a non-decreasing function of the commissions) and (the value of transactions conducted by the party weighted by user ratings).

74. The computer-readable medium of claim 71, wherein determining the score comprises determining the score based upon (a non-decreasing function of commissions paid by the party as seller) and (the value of sales conducted by the party as seller weighted by user ratings).

75. The computer-readable medium of claim 71, wherein determining the score comprises determining the score based upon (a non-decreasing function of commissions paid by the party as seller) and (the value of transactions conducted by the party that received negative user ratings).

76. The computer-readable medium of claim 75, wherein determining the score is further based upon the total number of transactions by the party.

77. The computer-readable medium of claim 71, wherein providing the score comprises providing the score if the score satisfies a threshold condition.

78. The computer-readable medium of claim 71, wherein determining the score is also based upon a number of negative user ratings.

79. The computer-readable medium of claim 71, wherein the transaction system is an auction system.

80. The computer-readable medium of claim 71, further comprising instructions for increasing the score based on consideration received from the party.

81. The computer-readable medium of claim 80, further comprising instructions for decreasing the score by the at least a portion of the consideration in response to a negative rating of the transaction.

82. The computer-readable medium of claim 80, further comprising instructions for refunding at least a portion of the consideration in response to a favorable event.

83. A computer-readable medium comprising instructions for determining a reputation score for a party involved in an online activity, the instructions for:

increasing the reputation score based on consideration received from the party;

allowing the party to participate in the activity based upon the reputation score; and

returning to the party at least a portion of the consideration in response to a favorable event.

84. The computer-readable medium of claim 83, wherein the event comprises the score exceeding a threshold.

85. The computer-readable medium of claim 83, wherein the event comprises the party receiving less than a predetermined number of negative user ratings over a period of time.

86. The computer-readable medium of claim 83, wherein the event comprises receiving at least a predetermined number of positive user ratings over a period of time.

87. The computer-readable medium of claim 83, wherein increasing the reputation score comprises establishing an initial reputation score.

88. The computer-readable medium of claim 83, wherein allowing participation is conditioned upon the score satisfying a threshold condition.

89. The computer-readable medium of claim 83, further comprising instructions for adjusting the score based upon a user rating of the party'"'"'s participation in the activity.

90. The computer-readable medium of claim 83, wherein the online activity is an online social network.