System and Method of Team Performance Management Software
First Claim
1. A software apparatus composed of a software model, a view on the model, data analysis rules separate from the logic inherent in the model and view, and integration components (collectively hereinafter the “
- Application”
), and method of its routine use by work teams of two or more individuals for the purpose of improving the interpersonal coherence and thereby the work performance of the said team by, inter alia, the following unordered stepsImproving the predictability of work communications by setting norms for team communication and by tracing actual communication patterns and content indicators for analysis and review;
Conforming perceptions amongst team members of team and individual roles, goals, work results, relationships, behaviors and the values placed on behaviors by individuals and the team by explicitly documenting those aspects of the team within the Application;
Defining and using an explicit decision making model (such as “
by consensus”
, “
by majority”
, etc.);
Guiding the decision making process through questions and answers, propositions, resolutions, and voting;
Organizing users into subgroups with specific goals, values, relationships and evaluation results;
Encouraging a sense of community within the work team by enabling and making explicit shared responsibilities, increasing the role of member to leader and leader to member feedback, and providing ways to realize a group personality via personalization of the Application, both by user actions and by interpretation of user preferences by the Application, by averaging or by another algorithm, in a way that is best described as “
group personalization”
of the Application;
1 Assignment
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Accused Products
Abstract
The invention is an application for teams of information workers, their managers, and human resources professionals to evaluate and raise performance based on communication metrics and norms of behavior within a team. A model and management Web pages enable users to collectively set norms of behavior, communicate, make decisions, set roles and goals, receive evaluations according to their norms, and in other ways conduct interpersonal relations in a business context. Modules acquiring data from email and document management systems, groupware, directories, and other information sources are included. Said information is joined with the invention'"'"'s internally generated data. An expert system generates observations and advice permitting the team to more appropriately deploy information, adhere more closely to its norms, and lessen stress caused by interpersonal friction. Management is provided a means of assessing teams, setting policies, and defining parametric ranges for norms.
145 Citations
11 Claims
-
1. A software apparatus composed of a software model, a view on the model, data analysis rules separate from the logic inherent in the model and view, and integration components (collectively hereinafter the “
- Application”
), and method of its routine use by work teams of two or more individuals for the purpose of improving the interpersonal coherence and thereby the work performance of the said team by, inter alia, the following unordered stepsImproving the predictability of work communications by setting norms for team communication and by tracing actual communication patterns and content indicators for analysis and review; Conforming perceptions amongst team members of team and individual roles, goals, work results, relationships, behaviors and the values placed on behaviors by individuals and the team by explicitly documenting those aspects of the team within the Application; Defining and using an explicit decision making model (such as “
by consensus”
, “
by majority”
, etc.);Guiding the decision making process through questions and answers, propositions, resolutions, and voting; Organizing users into subgroups with specific goals, values, relationships and evaluation results; Encouraging a sense of community within the work team by enabling and making explicit shared responsibilities, increasing the role of member to leader and leader to member feedback, and providing ways to realize a group personality via personalization of the Application, both by user actions and by interpretation of user preferences by the Application, by averaging or by another algorithm, in a way that is best described as “
group personalization”
of the Application; - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
- Application”
Specification