METHOD AND SYSTEM FOR PRIORITIZING COMMUNICATIONS BASED ON SENTENCE CLASSIFICATIONS
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Abstract
A method and system for prioritizing communications based on classifications of sentences within the communications is provided. A sentence classification system may classify sentences of communications according to various classifications such as “sentence mode.” The sentence classification system trains a sentence classifier using training data and then classifies sentences using the trained sentence classifier. After the sentences of a communication are classified, a document ranking system may generate a rank for the communication based on the classifications of the sentences within the communication. The document ranking system trains a document rank classifier using training data and then calculates the rank of communications using the trained document rank classifier.
22 Citations
34 Claims
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1-19. -19. (canceled)
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20. A computer-readable medium containing instructions for controlling a computer system to rank documents, by a method comprising:
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providing a sentence classifier to classify sentences into classifications of sentences; training a document rank classifier by representing each document of training data by the classifications of its sentences as determined by the sentence classifier and a rank of each document; representing a document by the classifications of its sentences as determined by the sentence classifier; and applying the trained document rank classifier to the representation of the document to determine the rank of the document. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27)
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28. A computer system for ranking documents, comprising
a sentence classifier; -
a document rank classifier trained based on classification of sentences of documents generated using the sentence classifier and based on ranks of documents; and means for classifying sentences of a document using the sentence classifier and applying the document rank classifier to the classified sentences to generate a rank for the document. - View Dependent Claims (29, 30, 31, 32, 33, 34)
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Specification