INTELLIGENT MESSAGE PROCESSING

• US 20090125595A1
• Filed: 11/14/2007
• Published: 05/14/2009
• Est. Priority Date: 11/14/2007
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: MAES, Stephane
• Granted Patent: US 8,539,097 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Abstract

Intelligent message processing is provided for person to person (P2P) messaging by intercepting the message and processing the message before directing the message to the recipient. The messaging system then acts as a person to application (P2A) and application to person (A2P) system, wherein any P2P message can be intercepted and processed as necessary. Such functionality allows any desired processing of the message, such as to allow for transformation, charging, content filtering, screening, parsing, and any other such processing. Further, such an approach allows the message to be received from the sender and directed to the recipient on different channels. A messaging enabler allows the message to be processed using application logic and/or Web services, for example.

Claims

1. A method of processing electronic messages, comprising:

intercepting a message from a sender to a recipient and routing the message to a processing component;

determining appropriate application logic to be applied to the message;

processing the message at the processing component using the determined application logic; and

directing the processed message to the recipient.

2. A method according to claim 1, wherein:

the processing component is a messaging enabler of a service delivery platform.

3. A method according to claim 1, wherein:

the sender is one of a user and an application; and

the recipient is one of a user and an application.

4. A method according to claim 1, wherein:

processing the messaging includes generating multiple processed messages; and

directing the processed messaging includes directing each of the multiple processed messages,

wherein at least two of the processed messages are directed to different addresses or through different channels.

5. A method according to claim 4, wherein directing the multiple processed messages includes sending the multiple processed message in one of a parallel and a sequential approach.

6. A method according to claim 5, further comprising:

determining whether to send the messages in one of a parallel and a sequential approach by determining whether confirmation is needed for receipt of the processed messages.

7. A method according to claim 1, wherein:

the application logic includes a policy to be applied to the message.

8. A method according to claim 1, wherein the application logic includes logic for processing the message to accomplish at least one of storing message content, charging, change of at least one address, change of at least one channel, filtering, screening, and transforming the message.

9. A method according to claim 1, wherein the message from the sender is intercepted on a first channel, and wherein the message is directed to the recipient on a second channel using a different protocol that the first channel.

10. A method according to claim 1, wherein at least one of the first and second channels uses a protocol selected from the group consisting of email, voice messaging, multimedia messaging, video messaging, SIP, SMS, MMS, instant messaging, fax, print exchange messaging, and an additional messaging channel.

11. A method of processing electronic messages, comprising:

intercepting a message from a sender to a recipient and routing the message to a processing component;

determining a service to be used to process the message;

processing the message using the determined service; and

directing the processed message to the recipient.

12. A method according to claim 11, wherein:

the service is a Web service.

13. A method according to claim 11, further comprising:

initiating a BPEL workflow to direct processing of the message.

14. A method according to claim 11, wherein:

the sender is one of a user and an application; and

the recipient is one of a user and an application.

15. A system for processing electronic messages, the system including a processor and a memory device including instructions that, when executed by the processor, cause the processor to:

intercept a message from a sender to a recipient and route the message to a processing component;

determine appropriate application logic to be applied to the message;

process the message at the processing component using the determined application logic; and

direct the processed message to the recipient.

16. A system according to claim 15, wherein:

the processing component is a messaging enabler of a service delivery platform.

17. A system according to claim 15, wherein:

the sender is one of a user and an application; and

the recipient is one of a user and an application.

18. A system according to claim 15, wherein the instructions, when executed by the processor, further cause the processor to:

process the message by applying at least one policy to the message.

19. A system according to claim 15, wherein the instructions, when executed by the processor, further cause the processor to process the message to accomplish at least one of storing message content, charging, change of at least one address, change of at least one channel, filtering, screening, and transforming the message.

20. A system according to claim 15, wherein the instructions, when executed by the processor, further cause the processor to intercept the message from the sender on a first channel, and wherein the message is directed to the recipient on a second channel using a different protocol that the first channel.

21. A system according to claim 20, wherein at least one of the first and second channels uses a protocol selected from the group consisting of email, voice messaging, multimedia messaging, video messaging, SIP, SMS, MMS, instant messaging, fax, and print exchange messaging.

22. A messaging enabler for processing electronic messages, the messaging enabler including instructions that, when executed by the messaging enabler, cause the messaging enabler to:

intercept a message from a sender to a recipient;

determine appropriate application logic to be applied to the message;

process the message using the determined application logic; and

direct the processed message to the recipient.

23. A messaging enabler according to claim 22, wherein:

the sender is one of a user and an application; and

the recipient is one of a user and an application.

24. A computer program product embedded in a computer readable medium for processing electronic messages, comprising:

program code for intercepting a message from a sender to a recipient and routing the message to a processing component;

program code for determining appropriate application logic to be applied to the message;

program code for processing the message at the processing component using the determined application logic; and

program code for directing the processed message to the recipient.

25. A computer program product according to claim 24, wherein:

the sender is one of a user and an application; and

the recipient is one of a user and an application.