USER PROFILING IN A TRANSACTION AND ADVERTISING ELECTRONIC COMMERCE PLATFORM

• US 20090132395A1
• Filed: 06/24/2008
• Published: 05/21/2009
• Est. Priority Date: 11/15/2007
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Sessions, Sterling David JR., Ward, Brad W., Lam, Lawrence, Sacheti, Arun, Gruenhagen, Richard Jon
• Application Number:
  US12/145,172
• Publication Number:
  US 20090132395A1
• Time in Patent Office: Days
• US Class Current: 705/30
• CPC Class Codes: G06F 16/335 Filtering based on additional data, e.g. user or group profiles filtering in web context G06F16/9535, G06F16/9536
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0273 Determination of fees for advertising
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

The subject disclosure relates to electronic commerce and advertising platforms that aggregate transaction data from merchants and consumers. A set of enhanced scenarios built on the platform span both the online and offline transactional and advertising universe to the benefit of all participants of the electronic commerce and advertising platform. In non-limiting embodiments, user profiling is performed across multiple data providers that can infer additional profiling information from different transaction data sources, and can take into account a confidence associated with transaction data when updating a user profile, e.g., where data elements of given transaction data may be incomplete, missing or uncertain.

Claims

10. An electronic commerce platform, comprising:

a data exchange for aggregating user transaction data from online and offline transactions conducted by users where at least one data element of at least one transaction of the online and offline transactions is at least one of uncertain, incomplete or missing; and

a fuzzy profiling component communicatively coupled to the data exchange that assigns one or more confidence values to the user transaction data based on one or more degrees of certainty associated with at least one data element of the user transaction data relating to the at least one data element being at least one of uncertain, incomplete or missing,

wherein the fuzzy profiling component takes the one or more confidence values into account when updating a user profile for the user based on the user transaction data.

11. The electronic commerce platform of claim 10, further comprising:

a query service communicatively coupled to the data exchange that receives queries based on a defined level of confidence for the results and that takes the one or more confidence values into account when outputting query results.

12. The electronic commerce platform of claim 10, wherein the fuzzy profiling component assigns the one or more confidence values based on a confidence associated with a source of the user transaction data, or a source of one or more data elements of the user transaction data.

13. The electronic commerce platform of claim 10, wherein the fuzzy profiling component assigns the one or more confidence values to the user transaction data based on one or more degrees of certainty relating to the at least one data element being uncertain.

14. The electronic commerce platform of claim 10, wherein the fuzzy profiling component assigns the one or more confidence values to the user transaction data based on one or more degrees of certainty relating to the at least one data element being incomplete.

15. The electronic commerce platform of claim 10, wherein the fuzzy profiling component assigns the one or more confidence values to the user transaction data based on one or more degrees of certainty relating to the at least one data element being missing.

16. The electronic commerce platform of claim 10, further including:

a privacy control component that enables individual users to explicitly control the further use of the individual users'"'"' transaction data as represented by the updated user profile.

17. A method for mapping raw transactional data to unique user identities, comprising:

receiving from a plurality of different data providers at least one raw transaction dataset representing transaction data from one or more transactions conducted by a variety of users;

for each transaction represented by the transaction data, transforming the transaction by applying at least one common taxonomy to the transaction data including applying preset data mappings and conversions to the transaction data;

analyzing each transaction of the transaction data including inferring additional data to be added to the transaction data associated with the transaction;

adding the inferred additional data to the transaction data to form processed transaction data having at least one attribute; and

mapping each transaction to a unique identifier associated with an individual user identity based on one or more of the at least one attribute of the processed transaction data.

1. A method for generating a user profile from aggregate transaction data for a participant in an electronic commerce and advertising platform, comprising:

for each transaction represented by the aggregate transaction data, assigning at least one confidence value to at least a subset of the transaction information; and

generating at least one user profile from the aggregate transaction data as a function of the at least one confidence value of the transaction information represented by the transactions of the aggregate transaction data.

2. The method of claim 1, further including:

determining at least one performance metric associated with the performance of the at least one user profile; and

calibrating the at least one confidence value based on the at least one performance metric of the at least one user profile.

3. The method of claim 1, further including:

receiving additional data reflecting an accuracy of the at least a subset of the transaction information; and

calibrating the at least one confidence value based on the additional data.

4. The method of claim 3, further including:

increasing the at least one confidence value based on receiving confirming data that supports the accuracy of the at least a subset of the transaction information.

5. The method of claim 3, further including:

decreasing the at least one confidence value based on receiving conflicting data that conflicts with the at least a subset of the transaction information.

6. The method of claim 1, further including:

calibrating the at least one confidence value based on receipt of confirmation or denial of the at least one confidence value by the user represented by the at least one user profile.

7. The method of claim 6, further including:

substantially increasing the at least one confidence value based on receipt from the user of explicit confirmation of the at least a subset of the transaction information.

8. The method of claim 6, further including:

substantially decreasing the at least one confidence value based on receipt from the user of explicit denial of the at least a subset of the transaction information.

9. The method of claim 1, wherein the generating includes updating a formerly generated user profile as a function of the at least one confidence value of the transaction information represented by the transactions of the aggregate transaction data.

18. The method of claim 17, further comprising:

inferring a relationship between transactions of the processed transaction data; and

cross referencing the transactions of the processed transaction data having the inferred relationship.

19. The method of claim 17, further comprising:

based on user authorization, enabling sharing of information represented by transaction data associated with the individual user identity with respect to at least one sharable attribute of transactions to enable sharing of the information with other participants of an electronic commerce platform.

20. The method of claim 17, further comprising:

for each transaction represented by the transaction data, identifying whether the transaction includes non-commercial transaction data; and

removing the non-commercial transaction data from the transaction data prior to storing by the electronic commerce platform.

18-1. The method of claim 17, further comprising:

based on user preference, disabling sharing of information represented by transaction data associated with the individual user identity in at least one pre-defined sharable data category, whereby the information is not shared with other participants of an electronic commerce platform.