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TICKET APPROVAL SYSTEM FOR AND METHOD OF PERFORMING QUALITY CONTROL IN FIELD SERVICE APPLICATIONS

  • US 20090204466A1
  • Filed: 09/04/2008
  • Published: 08/13/2009
  • Est. Priority Date: 02/12/2008
  • Status: Active Grant
First Claim
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1. A method of performing quality control in a field service application, the method comprising the steps of:

  • obtaining a ticket;

    performing at least one task associated with the ticket;

    collecting data associated with the at least one task;

    transmitting the data to a work management server, wherein the work management server includes a database and an approval application; and

    reviewing the data received by the approval application for quality control purposes.

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