Systems and Methods for Electronic Interaction with Customers in a Retail Establishment
First Claim
Patent Images
1. A system, comprising:
- a data repository that stores information regarding products offered for sale at at least one physical retail establishment; and
a server that provides information services regarding products displayed for sale to one or more mobile communication appliances within the premises of the physical retail establishment.
2 Assignments
0 Petitions
Accused Products
Abstract
A service includes a server executing software from a digital memory media, information stored in a data repository and accessible to the server regarding products offered for sale at least one physical retail establishment, and a mobile communication appliance carried and utilized by a customer within the premises of the physical retail establishment and coupled to the server for communication. Information services regarding products displayed for sale are provided to the customer through the appliance within the physical retail establishment.
35 Citations
45 Claims
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1. A system, comprising:
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a data repository that stores information regarding products offered for sale at at least one physical retail establishment; and a server that provides information services regarding products displayed for sale to one or more mobile communication appliances within the premises of the physical retail establishment. - View Dependent Claims (2, 3, 4, 6, 7, 8, 9, 10, 11, 12, 13, 15, 16, 17, 35, 36)
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5. (canceled)
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14. (canceled)
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18. A method comprising:
utilizing at least one computing device to perform the acts steps of; storing information regarding products purchasable at a physical retail establishment in a data repository; and providing information regarding products displayed for sale to a mobile communication appliance based at least in part on detecting presence of the mobile communication appliance within the physical retail establishment. - View Dependent Claims (19, 20, 21, 23, 24, 25, 26, 27, 32, 33, 34, 37)
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22. (canceled)
- 28. (canceled)
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31. (canceled)
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38. A system, comprising:
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a mobile communication appliance that provides contextual information to a server related to a retail establishment and receives product information from the server based at least in part on the contextual information and a physical location of the mobile communication appliance within the retail establishment; and an interface that displays the product information along with one or more selectable menu options. - View Dependent Claims (39, 40, 41, 42)
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43. A method, comprising:
utilizing at least one mobile appliance to perform the acts of; detecting a server related to a physical retail establishment based on at least in part on presence within the physical retail establishment; providing contextual information to the server related to a real-time concern; and receiving product information from the server based at least in part on the contextual information. - View Dependent Claims (44, 45)
Specification