TURN-TAKING MODEL

  • US 20100017212A1
  • Filed: 09/21/2009
  • Published: 01/21/2010
  • Est. Priority Date: 12/22/2004
  • Status: Active Grant
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First Claim
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1. A method for managing a dialog between an interactive system and a user configured to provide a prompt comprising one or more phrases comprising the steps:

  • audibly providing to the user a first portion of said prompt wherein said prompt comprises one or more phrases;

    detecting an audible input at the interactive system wherein said audible input potentially is speech response from the user, said audible input detected during the provision of the prompt;

    determining an audible input onset time during the prompt when onset of said audible input is detected by said interactive system;

    starting a HoldTimeOut timer at the interactive system upon detecting said audible input; and

    determining a HoldTimeOut timer duration wherein said HoldTimeOut time duration is associated with said detection time, wherein said interactive system performs one of;

    continues to audibly provide to the user a remaining portion of said prompt while said HoldTimeOut timer duration has not been reached, orterminates providing said prompt to the user when said HoldTimeOut timer duration has been reached.

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