GROUP BASED TASK ANALYSIS

• US 20100030565A1
• Filed: 08/01/2008
• Published: 02/04/2010
• Est. Priority Date: 08/01/2008
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Schaffer, Jeffrey S., Holt, Alexander W., Moran, Michael E.
• Application Number:
  US12/184,365
• Publication Number:
  US 20100030565A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A system, method and program product for analyzing tasks being performed by a group in an online environment. Included is a task definition system for associating subsets of documents available via a content delivery system with a plurality of tasks; a group identification system for identifying a group to which a user participating in the e-commerce environment belongs; a tracking system for tracking which documents have been viewed by users within the group; a task determination system for determining which of the plurality of tasks the group is engaged in performing; and a progress analysis system for analyzing a progress the group has achieved towards completing the task.

Claims

1. A system for analyzing tasks being performed by a group in an online environment, comprising:

a task definition system for associating subsets of documents available via a content delivery system with a plurality of tasks;

a group identification system for identifying a group to which a user participating in the online environment belongs;

a tracking system for tracking which documents have been viewed by users within the group;

a task determination system for determining which of the plurality of tasks the group is engaged in performing; and

a progress analysis system for analyzing a progress the group has achieved towards completing the task.

2. The system of claim 1, wherein the content delivery system comprises a website.

3. The system of claim 1, further comprising an adaptive marketing system that dynamically presents content to users in the group based on an analysis of the progress the group has achieved towards completing the task.

4. The system of claim 1, further comprising a system for identifying subgroups with the group.

5. The system of claim 1, wherein the task definition system includes a system for defining a signature for each task.

6. The system of claim 1, wherein the task definition system includes a system for defining a task trigger for a task.

7. The system of claim 1, wherein the task definition system includes a system for defining a completion indicator for each task.

8. The system of claim 1, wherein the activity tracking system tracks a date, time and frequency of views of a document by the group.

9. The system of claim 1, wherein each document consists of an element selected from the group consisting of:

a web page, a link, an advertisement, an email, an RSS feed, a graphic item, a multimedia item, a content item, and a text message.

10. A method of analyzing tasks being performed by a group in an online environment, comprising:

associating subsets of documents available via a content delivery system with a plurality of tasks;

identifying a group to which a user participating in the online environment belongs;

tracking which documents have been viewed by users within the group;

determining which of the plurality of tasks the group is engaged in performing; and

analyzing a progress the group has achieved towards completing the task.

11. The method of claim 10, wherein the identifying includes identifying subgroups within the group.

12. The method of claim 10, further comprising dynamically presenting content to users within the group based on an analysis of the progress the group has achieved towards completing the task.

13. The method of claim 12, further comprising utilizing information collected about the group to refine content presented to the group.

14. The method of claim 10, further comprising:

defining a signature for each task;

defining a task trigger for each task; and

defining a completion indicator for each task.

15. The method of claim 10, wherein the tracking tracks a date, time and frequency that a document was viewed by the group.

16. The method of claim 10, wherein each document consists of an element selected from the group consisting of:

a web page, a link, an advertisement, an email, an RSS feed, a graphic item, a multimedia item, a content item of any type (including but not limited to a graphic or multimedia item), and a text message.

17. A computer readable medium having a computer program product stored thereon for analyzing a task in an online environment, comprising:

program code for associating subsets of documents available via a content delivery system with a plurality of tasks;

program code for identifying a group to which a user participating in the online environment belongs;

program code for tracking which documents have been viewed by users within the group;

program code for determining which of the plurality of tasks the group is engaged in performing; and

program code for analyzing a progress the group has achieved towards completing the task.

18. The computer readable medium of claim 17, wherein the program code for identifying a group identifies subgroups.

19. The computer readable medium of claim 17, further comprising program code for dynamically presenting content to the group based on an analysis of the progress the group has achieved towards completing the task.

20. The computer readable medium of claim 17, further comprising

program code for defining a signature for each task;

program code for defining a task trigger for each task; and

program code for defining a completion indicator for each task.

21. The computer readable medium of claim 17, wherein the program code for tracking tracks a date, time and frequency that a document was viewed by the group.

22. A method for deploying a system for measuring completeness of a task, comprising:

providing a computer infrastructure being operable to;

associate subsets of documents available via a content delivery system with a plurality of tasks;

identify a group to which a user participating in the online environment belongs;

track which documents have been viewed by users within the group;

determine which of the plurality of tasks the group is engaged in performing; and

analyze a progress the group has achieved towards completing the task.