SHARE OF WALLET BENCHMARKING

• US 20100036768A1
• Filed: 03/04/2009
• Published: 02/11/2010
• Est. Priority Date: 08/08/2008
• Status: Abandoned Application

• Current Assignee: Visa USA, Inc. (Visa, Inc.)
• Original Assignee: Visa USA, Inc. (Visa, Inc.)
• Inventors: DiGioacchino, Laura
• Application Number:
  US12/397,847
• Publication Number:
  US 20100036768A1
• Time in Patent Office: Days
• US Class Current: 705/39
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

Signals are received representing transactions made by a customer or domestic unit during a given period from a plurality of financial institutions. The transactions affect one or more accounts of the customer or domestic unit at each of the plurality of financial institutions. Data are stored representing the transactions in a machine readable storage medium. At least one benchmark is computed. The benchmark is in part based on a portion of the data corresponding to one or more of the accounts of the customer or domestic unit at a first one of the plurality of financial institutions and in part based on the data corresponding to all of the one or more accounts of the customer or domestic unit at all of the plurality of financial institutions. Data representing the benchmark are transmitted to the first financial institution.

Claims

1. A method, comprising:

receiving signals representing transactions made by a customer or domestic unit during a given period from a plurality of financial institutions, the transactions affecting one or more accounts of the customer or domestic unit at each of the plurality of financial institutions;

storing data representing the transactions in a machine readable storage medium;

computing at least one benchmark that is in part based on a portion of the data corresponding to one or more of the accounts of the customer or domestic unit at a first one of the plurality of financial institutions and in part based on the data corresponding to all of the one or more accounts of the customer or domestic unit at all of the plurality of financial institutions; and

transmitting data representing the benchmark to the first financial institution via a network.

2. The method of claim 1, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of spending of the customer or domestic unit using accounts at the first financial institution to a total spending of the customer or domestic unit using all of the accounts at all of the plurality of financial institutions.

3. The method of claim 1, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of spending by the customer or domestic unit on a category of goods or services using accounts at the first financial institution to a total spending of the customer or domestic unit on the category of goods or services using all of the plurality of financial institutions.

4. The method of claim 1, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of spending by the customer or domestic unit using a given type of financial instrument issued by the first financial institution to a total spending of the customer or domestic unit using the same type of financial instrument issued by all of the plurality of financial institutions.

5. The method of claim 4, wherein the financial instrument is a credit card or debit card.

6. The method of claim 1, wherein:

the computing includes computing first and second values of the benchmark corresponding to respective first and second time periods; and

the transmitting includes transmitting an indication of a trend in the benchmark over time.

7. The method of claim 1, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of purchases by the customer or domestic unit from a given merchant category or sales channel using accounts at the first financial institution to a total spending of the customer or domestic unit from the same merchant category or sales channel using all of the accounts at all of the plurality of financial institutions.

8. The method of claim 1, wherein in the transmitting includes transmitting the benchmark data to a computer executing a network based application program run by the subscriber.

9. The method of claim 1, wherein at least some of the financial institutions are banks that issue credit cards, and at least some of the signals are received by way of a network that:

provides an authorization service for credit card transactions by the customer, and provides a clearing and settlement service to transfer payment information between the first financial institution and other financial institutions.

10. The method of claim 1, wherein at least some of the transactions correspond to non-credit card transfers between accounts of the customer or domestic unit.

11. A method, comprising:

transmitting signals representing transactions made by a customer or domestic unit during a given period from a first financial institution to a transaction aggregator via a network for storing of data representing the transactions in a machine readable storage medium by the transaction aggregator, wherein the transactions affect one or more accounts of the customer or domestic unit at the first financial institution, and the transaction aggregator receives additional data representing additional transactions affecting one or more accounts of the same customer or domestic unit at one or more second financial institutions;

receiving from the transaction aggregator signals representing at least one benchmark that is in part based on the data representing the transactions of the customer or domestic unit at the first financial institution and in part based on data corresponding to a plurality of accounts of the customer or domestic unit at a plurality of financial institutions, wherein the plurality of financial institutions includes the first financial institution and the one or more second financial institutions.

12. The method of claim 11, wherein the benchmark is a ratio of spending of the customer or domestic unit using accounts at the first financial institution to a total spending of the customer or domestic unit using all of the accounts at all of the plurality of financial institutions, and the method further comprises:

selecting a program of the first financial institution to increase a fraction of the total spending by the customer or domestic unit that is made using accounts at the first financial institution, the selecting being based on the benchmark received from the transaction aggregator;

transmitting information from the first financial institution to the customer or domestic unit requesting participation by the customer or domestic unit in the program.

13. The method of claim 11, the benchmark is a ratio of spending by the customer or domestic unit on a category of goods or services using accounts at the first financial institution to a total spending of the customer or domestic unit on the category of goods or services using all of the plurality of financial institutions, and the method further comprises:

selecting a program of the first financial institution to increase a fraction of the total spending by the customer or domestic unit on the category of goods or services that is made using accounts at the first financial institution, the selecting being based on the benchmark;

transmitting information from the first financial institution to the customer or domestic unit requesting participation by the customer or domestic unit in the program.

14. The method of claim 11, wherein the benchmark is a ratio of spending by the customer or domestic unit using a given type of financial instrument issued by the first financial institution to a total spending of the customer or domestic unit using the same type of financial instrument issued by all of the plurality of financial institutions, and the method further comprises:

selecting a program of the first financial institution to increase a fraction of the total spending by the customer or domestic unit using the given type of financial instrument issued by the first financial institution, the selecting being based on the benchmark;

transmitting information from the first financial institution to the customer or domestic unit requesting participation by the customer or domestic unit in the program.

15. The method of claim 11, wherein the benchmark is a ratio of purchases by the customer or domestic unit from a given merchant category or sales channel using accounts at the first financial institution to a total spending of the customer or domestic unit from the same merchant category or sales channel using all of the accounts at all of the plurality of financial institutions, and the method further comprises:

selecting a program of the first financial institution to increase a fraction of the total spending by the customer or domestic unit on purchases from the given merchant category or sales channel using accounts at the first financial institution, the selecting being based on the benchmark;

transmitting information from the first financial institution to the customer or domestic unit requesting participation by the customer or domestic unit in the program.

16. A system, comprising:

a programmed processor coupled to a network for receiving signals representing transactions made by a customer or domestic unit during a given period from a plurality of financial institutions, the transactions affecting one or more accounts of the customer or domestic unit at each of the plurality of financial institutions;

a storage device coupled to the processor, the processor causing the storage device to store data representing the transactions therein;

the processor being programmed to compute at least one benchmark that is in part based on a portion of the data corresponding to one or more of the accounts of the customer or domestic unit at a first one of the plurality of financial institutions and in part based on the data corresponding to all of the one or more accounts of the customer or domestic unit at all of the plurality of financial institutions; and

the processor being programmed to transmit data representing the benchmark to the first financial institution.

17. The system of claim 16, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of spending of the customer or domestic unit using accounts at the first financial institution to a total spending of the customer or domestic unit using all of the accounts at all of the plurality of financial institutions.

18. The system of claim 16, wherein at least some of the financial institutions are banks that issue credit cards, and the network:

provides an authorization service for credit card transactions by the customer, and

provides a clearing and settlement service to transfer payment information between the first financial institution and other financial institutions.

19. A system, comprising:

a computer processor programmed for transmitting signals representing transactions made by a customer or domestic unit during a given period from a first financial institution to a transaction aggregator for storing of data representing the transactions in a machine readable storage medium by the transaction aggregator, wherein the transactions affect one or more accounts of the customer or domestic unit at the first financial institution, and the transaction aggregator receives additional data representing additional transactions affecting one or more accounts of the same customer or domestic unit at one or more second financial institutions;

said computer processor receiving from the transaction aggregator signals representing at least one benchmark that is in part based on the data representing the transactions of the customer or domestic unit at the first financial institution and in part based on data corresponding to a plurality of accounts of the customer or domestic unit at a plurality of financial institutions, wherein the plurality of financial institutions includes the first financial institution and the one or more second financial institutions.

20. The system of claim 19, wherein the benchmark is a ratio of spending of the customer or domestic unit using accounts at the first financial institution to a total spending of the customer or domestic unit using all of the accounts at all of the plurality of financial institutions, and the processor is further if further programmed for:

selecting a program of the first financial institution to increase a fraction of the total spending by the customer or domestic unit that is made using accounts at the first financial institution, the selecting being based on the benchmark received from the transaction aggregator; and

transmitting information from the first financial institution to the customer or domestic unit requesting participation by the customer or domestic unit in the program.

21. A machine readable storage medium encoded with computer program code, wherein when the computer program code is executed by a processor, the processor performs a method, comprising:

receiving signals representing transactions made by a customer or domestic unit during a given period from a plurality of financial institutions, the transactions affecting one or more accounts of the customer or domestic unit at each of the plurality of financial institutions;

storing data representing the transactions in a machine readable storage medium;

computing at least one benchmark that is in part based on a portion of the data corresponding to one or more of the accounts of the customer or domestic unit at a first one of the plurality of financial institutions and in part based on the data corresponding to all of the one or more accounts of the customer or domestic unit at all of the plurality of financial institutions; and

transmitting data representing the benchmark to the first financial institution.

22. The machine readable storage medium of claim 21, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of spending of the customer or domestic unit using accounts at the first financial institution to a total spending of the customer or domestic unit using all of the accounts at all of the plurality of financial institutions.

23. The machine readable storage medium of claim 22, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of spending by the customer or domestic unit on a category of goods or services using accounts at the first financial institution to a total spending of the customer or domestic unit on the category of goods or services using all of the plurality of financial institutions.

24. The machine readable storage medium of claim 22, wherein:

the transactions represent spending by the customer;

the benchmark is a ratio of spending by the customer or domestic unit using a given type of financial instrument issued by the first financial institution to a total spending of the customer or domestic unit using the same type of financial instrument issued by all of the plurality of financial institutions.

25. A machine readable storage medium encoded with computer program code, wherein when the computer program code is executed by a processor, the processor performs a method, comprising:

transmitting signals representing transactions made by a customer or domestic unit during a given period from a first financial institution to a transaction aggregator for storing of data representing the transactions in a machine readable storage medium by the transaction aggregator, wherein the transactions affect one or more accounts of the customer or domestic unit at the first financial institution, and the transaction aggregator receives additional data representing additional transactions affecting one or more accounts of the same customer or domestic unit at one or more second financial institutions;

receiving from the transaction aggregator signals representing at least one benchmark that is in part based on the data representing the transactions of the customer or domestic unit at the first financial institution and in part based on data corresponding to a plurality of accounts of the customer or domestic unit at a plurality of financial institutions, wherein the plurality of financial institutions includes the first financial institution and the one or more second financial institutions.

26. The machine readable storage medium of claim 25, wherein the benchmark is a ratio of spending of the customer or domestic unit using accounts at the first financial institution to a total spending of the customer or domestic unit using all of the accounts at all of the plurality of financial institutions, and the method further comprises:

selecting a program of the first financial institution to increase a fraction of the total spending by the customer or domestic unit that is made using accounts at the first financial institution, the selecting being based on the benchmark received from the transaction aggregator;

transmitting information from the first financial institution to the customer or domestic unit requesting participation by the customer or domestic unit in the program.