WORK LISTS AND COCKPIT TO CONTROL COMPLEX PROCESSES

• US 20100088137A1
• Filed: 10/06/2008
• Published: 04/08/2010
• Est. Priority Date: 10/06/2008
• Status: Abandoned Application

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: WEISS, KLAUS, Loew, Hans-Dieter, Rieger, Lothar, Mause, Friedhelm, Mayer, Dagmar, Salmon, Janet Dorothy, Kind, Juergen
• Application Number:
  US12/245,792
• Publication Number:
  US 20100088137A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method, system and article of manufacture for creating a worklist and organizing a cockpit to control complex processes execution. A process hierarchy is created, including a plurality of organizational levels. A worklist of a plurality of worktasks, grouped in accordance with the process hierarchy, is created. The plurality of worktasks includes both internal worktasks, to be executed on a local computer system, and external worktasks, to be executed on external computer systems. A number of worklist views are displayed, where each worklist view includes a corresponding subset of the plurality of worktasks organized in accordance with the process hierarchy. Executions of internal and external worktasks are initiated from one or more of the worklist. Further, detailed information relevant to the execution is received. The executions of the tasks are monitored on one the worklist views.

Claims

1. A computerized method comprising:

creating a process hierarchy in a local system, the process hierarchy includes a plurality of organizational levels;

creating a process worklist in the local system, the process worklist includes a plurality of worktasks grouped in accordance with the process hierarchy, each of the plurality of worktasks including one or more internal worktasks and one or more external worktasks;

displaying a plurality of worklist views, each of the plurality of worklist view includes a corresponding subset of the plurality of worktasks organized in accordance with the process hierarchy;

initiating from one of the plurality of worklist views an execution of an internal worktask on a local computer system; and

initiating from one of the plurality of worklist views an execution of an external worktask on an external computer system.

2. The method of claim 1 further comprising:

receiving detailed information in the local system relevant to the execution of one of the internal worktask or the external worktask; and

monitoring the execution of one of the internal worktask or the external worktask in one or more worklist views from the plurality of worklist views.

3. The method of claim 1, wherein creating the process worklist comprises:

creating a worklist template in the local system, wherein the worklist template includes the plurality of worktasks, each of the plurality of worktasks to be executed during a process; and

instantiating the worklist based on the worklist template, the worklist including the plurality of worktasks, each of the plurality of worktasks to be executed during an instance of the process.

4. The method of claim 3, wherein creating the worklist template comprises:

creating a process worktask in the worktask template;

associating the process worktask to a folder in accordance with the process hierarchy; and

defining a dependency of the execution of one of the plurality of worktasks from an execution of another of the plurality of worktasks.

5. The method of claim 4, wherein creating the process worktask comprises:

scheduling the execution of the process worktask; and

specifying one or more characteristics of the process worktask.

6. The method of claim 1, wherein displaying the plurality of worklist views comprises:

displaying an execution status of one of a worktask or a group of worktasks; and

providing access to one or more functions associated with the worktask in accordance with the execution status of the worktask.

7. The method of claim 1, wherein initiating the execution of the external worktask comprises:

invoking the external worktasks execution on the external computer system in response to a predefined condition.

8. A system comprising:

a local computer system in communication with one of more external computer systems; and

a cockpit including;

a worklist template of a plurality of worktasks grouped in accordance with a plurality of organizational levels of a process hierarchy, the worklist including one or more internal worktasks and one or more external worktasks,

a display module to visualize a worklist view, the worklist view includes a subset of the plurality of worktasks organized in accordance with the process hierarchy, and

a management module to initiate an execution of one of an internal worktask on the local system or an external worktask on an external system.

9. The system of claim 8 further comprising:

a persisting module to store a detailed information relevant to the execution of one of the internal worktask or the external worktask from the worklist.

10. The system of claim 8 further comprising:

an integrator to link the cockpit with an external system to

initiate an execution of the external worktask on the external system, and

receive a detailed information relevant to the execution of the external worktask.

11. The system of claim 8 further comprising:

a plurality of computer applications in communication with the cockpit to

execute the internal worktask and the external worktask, and

generate a detailed information relevant to the execution of the worktasks.

12. The system of claim 8, wherein the worklist template comprises:

a plurality of folders, each folder to encompass a subset of the plurality of worktasks to be executed within a process phase or by an organizational unit in accordance with the process hierarchy.

13. The system of claim 8, wherein the display module is coupled to the worklist template and to the management module to provide interface for:

creating the process worklist of a plurality of worktasks grouped in accordance with a plurality of organizational levels of a process hierarchy;

visualizing a detailed information related with the execution of the plurality of worktasks; and

initiating the execution of one of the internal worktask and the external worktask.

14. The system of claim 8, wherein the display module provides access to one or more functions in accordance with an execution status of a worktask.

15. A machine readable medium having instructions stored therein which when executed cause a machine to perform a set of operations comprising:

creating a process hierarchy in a local system, the process hierarchy includes a plurality of organizational levels;

creating a process worklist in the local system, the process worklist includes a plurality of worktasks grouped in accordance with the process hierarchy, each of the plurality of worktasks including one or more internal worktasks and one or more external worktasks;

displaying a plurality of worklist views, each of the plurality of worklist view includes a corresponding subset of the plurality of worktasks organized in accordance with the process hierarchy;

initiating from one of the plurality of worklist views an execution of an internal worktask on a local computer system; and

initiating from one of the plurality of worklist views an execution of an external worktask on an external computer system.

16. The machine readable medium of claim 15 having further instructions stored therein which when executed cause a machine to perform a set of operations further comprising:

receiving detailed information in the local system relevant to the execution of one of the internal worktask or the external worktask; and

monitoring the execution of one of the internal worktask or the external worktask in one or more worklist views from the plurality of worklist views.

17. The machine readable medium of claim 15, wherein creating the process worklist comprises:

creating a worklist template in the local system, wherein the worklist template includes the plurality of worktasks, each of the plurality of worktasks to be executed during a process; and

instantiating the worklist based on the worklist template, the worklist including the plurality of worktasks, each of the plurality of worktasks to be executed during an instance of the process.

18. The machine readable medium of claim 17, wherein creating the worklist template comprises:

creating a process worktask in the worktask template;

associating the process worktask to a folder in accordance with the process hierarchy; and

defining a dependency of the execution of one of the plurality of worktasks from one of an execution of another worktasks and providing an user input.

19. The machine readable medium of claim 18, wherein creating the process worktask comprises:

scheduling the execution of the process worktask; and

specifying one or more characteristics of the process worktask.

20. The machine readable medium of claim 15, wherein displaying the plurality of worklist views comprises:

displaying an execution status of one of a worktask or a group of worktasks; and

providing access to one or more functions associated with the worktask in accordance with the execution status of the worktask.

21. The machine readable medium of claim 15, wherein initiating the execution of the external worktask comprises:

invoking the external worktasks execution on the external computer system in response to a predefined condition.