Method for Completing and Storing an Electronic Rental Agreement

• US 20100106623A1
• Filed: 12/30/2009
• Published: 04/29/2010
• Est. Priority Date: 10/27/2000
• Status: Abandoned Application

• Current Assignee: Vanguard Trademark Holdings USA LLC
• Original Assignee: Vanguard Trademark Holdings USA LLC
• Inventors: Williams, Paula S., Menendez, Nereida Maria, Manis, Michael J.
• Application Number:
  US12/650,113
• Publication Number:
  US 20100106623A1
• Time in Patent Office: Days
• US Class Current: 705/27
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0645 Rental transactions; Leasing transactions
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Methods and systems are disclosed for creating online and storing within a server system a completed electronic rental contract for engaging a rental vehicle from a rental car company'"'"'s fleet to thereby authorize a user to pick up a rental vehicle without the user visiting a rental counter. In an exemplary embodiment, an electronic rental proposal can be communicated for display to a user on a website, the electronic rental proposal being at least partially responsive to previously received data about the user'"'"'s future rental of a rental vehicle. Upon acceptance of the rental proposal, a completed electronic rental contract can be created, the completed electronic rental contract resulting in the user being authorized to pick up a rental vehicle in accordance with the completed electronic rental contract without the user visiting a rental counter.

Claims

1. A method for creating online and storing within a server system a completed electronic rental contract for engaging a rental vehicle from a rental car company'"'"'s fleet to thereby authorize a user to pick up a rental vehicle without the user visiting a rental counter, the method comprising:

receiving data at a server system through a website, the data being representative of a user'"'"'s future rental of a rental vehicle;

communicating an electronic rental proposal for display to the user on a website, the electronic rental proposal being at least partially responsive to the received data;

receiving an electronic acceptance of the electronic rental proposal from the user through a website;

creating the completed electronic rental contract in response to the received electronic acceptance, the completed electronic rental contract resulting in the user being authorized to pick up a rental vehicle in accordance with the completed electronic rental contract without the user visiting a rental counter; and

storing the completed electronic rental contract within the server system.

2. The method of claim 1 wherein the data receiving, communicating, electronic acceptance receiving, creating and storing steps are performed regardless of whether the user has a pre-existing master rental agreement with the rental car company.

3. The method of claim 2 wherein the data receiving, communicating, electronic acceptance receiving, creating and storing steps are performed for a user who does not have a pre-existing master rental agreement with the rental car company.

4. The method of claim 1 wherein the data receiving, communicating, electronic acceptance receiving, creating and storing steps are performed for a user who has a pre-existing master rental agreement with the rental car company.

5. The method of claim 4 further comprising:

providing a first web page of the website to a client system for display thereon, wherein the first web page is configured to solicit data for the future rental from the user; and

automatically pre-filling at least a portion of the data for the future rental into the first web page from the master rental agreement.

6. The method of claim 5 further comprising:

permitting the user to electronically modify the pre-filled data without modifying the master rental agreement.

7. The method of claim 6 further comprising:

receiving a modification of the pre-filled data from the user through the website; and

electronically notifying the user with a selectable option to keep the modification and a selectable option to revert to the pre-filled data.

8. The method of claim 7 wherein the pre-filled data does not include credit card information from the master rental agreement.

9. The method of claim 1 wherein the received data comprises at least one member of the group consisting of:

(1) a location for picking up the rental vehicle and a date for picking up the rental vehicle, (2) a date for picking up the rental vehicle, (3) a time for picking up the rental vehicle, and (4) a selected vehicle type for the rental vehicle.

10. The method of claim 1 wherein the data receiving step comprises receiving the data from a client system operated by the user.

11. The method of claim 1 wherein the rental vehicle is located in a rental facility.

12. The method of claim 11 wherein the rental facility has a vehicle rental lot from which the user picks up the rental vehicle.

13. The method of claim 11 wherein the rental facility has a rental counter, the method further comprising:

allocating a rental vehicle to the user at the rental facility in accordance with the stored electronic rental contract without the user visiting the rental counter.

14. The method of claim 1 wherein the website through which the data representative of the future rental is received, the website on which the electronic rental proposal is displayed and the website from which the electronic acceptance is received are each the same website, and wherein the electronic acceptance receiving step comprises receiving the electronic acceptance as input from the user through the same web page of the website on which the electronic rental proposal is displayed.

15. The method of claim 1 further comprising storing the received data representative of the future rental within the server system as a reservation transaction, the method further comprising:

soliciting additional data from the user via a plurality of web pages of the website; and

receiving additional data about the future rental as input from the user via the website, wherein the electronic rental proposal is based on the received data and the received additional data.

16. The method of claim 15 wherein the received data further comprises a club member identifier for the user, the method further comprising:

retrieving personal information about the user from the server system based on the received club member identifier; and

storing the retrieved personal information as part of the reservation transaction.

17. The method of claim 15 wherein the additional data receiving step comprises receiving driver'"'"'s license information about the user.

18. The method of claim 17 further comprising:

performing a validation operation on the received driver'"'"'s license information.

19. The method of claim 15 wherein the additional data comprises a modification of the received data.

20. The method of claim 15 further comprising:

automatically pre-filling at least a portion of the additional data into a web page of the website from a rental history associated with the user.

21. The method of claim 15 further comprising:

receiving a selection by the user of a button on a web page of the website; and

responsive to the button selection, automatically pre-filling at least a portion of the additional data into that web page from a rental history associated with the user.

22. The method of claim 1 wherein the server system is operated by the rental car company.

23. The method of claim 1 wherein the website through which the data representative of the future rental is received, the website on which the electronic rental proposal is displayed and the website from which the electronic acceptance is received are each the same website, the method further comprising:

hosting the website on the server system.

24. A system for creating online and storing a completed electronic rental contract for engaging a rental vehicle from a rental car company'"'"'s fleet to thereby authorize a user to pick up a rental vehicle without the user visiting a rental counter, the system comprising a server system configured to:

receive data through a website, the data being representative of a user'"'"'s future rental of a rental vehicle;

communicate an electronic rental proposal for display to the user on a website, the electronic rental proposal being at least partially responsive to the received data;

receive an electronic acceptance of the electronic rental proposal from the user through a website;

create the completed electronic rental contract in response to the received electronic acceptance, the completed electronic rental contract resulting in the user being authorized to pick up a rental vehicle in accordance with the completed electronic rental contract without the user visiting a rental counter; and

store the completed electronic rental contract.

25. The system of claim 24 wherein the server system is further configured to perform the data receiving, communicating, electronic acceptance receiving, creating and storing operations regardless of whether the user has a pre-existing master rental agreement with the rental car company.

26. The system of claim 25 wherein the server system is further configured to perform the data receiving, communicating, electronic acceptance receiving, creating and storing operations for a user who does not have a pre-existing master rental agreement with the rental car company.

27. The system of claim 24 wherein the server system is further configured to perform the data receiving, communicating, electronic acceptance receiving, creating and storing operations for a user who has a pre-existing master rental agreement with the rental car company.

28. The system of claim 27 wherein the server system is further configured to:

provide a first web page of the website to a client system for display thereon, wherein the first web page is configured to solicit data for the future rental from the user; and

automatically pre-fill at least a portion of the data for the future rental into the first web page from the master rental agreement.

29. The system of claim 28 wherein the server system is further configured to permit the user to electronically modify the pre-filled data without modifying the master rental agreement.

30. The system of claim 29 wherein the server system is further configured to:

receive a modification of the pre-filled data from the user through the website; and

electronically notify the user with a selectable option to keep the modification and a selectable option to revert to the pre-filled data.

31. The system of claim 30 wherein the pre-filled data does not include credit card information from the master rental agreement.

32. The system of claim 24 wherein the received data comprises at least one member selected from the group consisting of:

(1) a location for picking up the rental vehicle and a date for picking up the rental vehicle, (2) a date for picking up the rental vehicle, (3) a time for picking up the rental vehicle, and (4) a selected vehicle type for the rental vehicle.

33. The system of claim 24 wherein the server system is further configured to receive the data from a client system operated by the user.

34. The system of claim 24 wherein the rental vehicle is located in a rental facility.

35. The system of claim 34 wherein the rental facility has a vehicle rental lot from which the user picks up the rental vehicle.

36. The system of claim 34 wherein the rental facility has a rental counter, and wherein the server system is further configured to allocate a rental vehicle to the user at the rental facility in accordance with the stored electronic rental contract without the user visiting the rental counter.

37. The system of claim 24 wherein the website through which the data representative of the future rental is received, the website on which the electronic rental proposal is displayed and the website from which the electronic acceptance is received are each the same website, and wherein the server system is further configured to receive the electronic acceptance as input from the user through the same web page of the website on which the electronic rental proposal is displayed.

38. The system of claim 24 wherein the wherein the server system is further configured to:

store the received data representative of the future rental as a reservation transaction;

solicit additional data from the user via a plurality of web pages of the website; and

receive additional data about the future rental as input from the user via the website, wherein the electronic rental proposal is based on the received data and the received additional data.

39. The system of claim 38 wherein the received data further comprises a club member identifier for the user, and wherein the server system is further configured to:

retrieve personal information about the user based on the received club member identifier; and

store the retrieved personal information as part of the reservation transaction.

40. The system of claim 39 wherein the received additional information comprises driver'"'"'s license information about the user.

41. The system of claim 40 wherein the server system is further configured to perform a validation operation on the received driver'"'"'s license information.

42. The system of claim 38 wherein the additional data comprises a modification of the received data.

43. The system of claim 38 wherein the server system is further configured to automatically pre-fill at least a portion of the additional data into a web page of the website from a rental history associated with the user.

44. The system of claim 38 wherein the server system is further configured to:

receive a selection by the user of a button on a web page of the website; and

responsive to the button selection, automatically pre-fill at least a portion of the additional data into that web page from a rental history associated with the user.

45. The system of claim 24 wherein the website through which the data representative of the future rental is received, the website on which the electronic rental proposal is displayed and the website from which the electronic acceptance is received are each the same website, and wherein the server system is further configured to host the website.

46. A method of creating online and storing a completed electronic rental contract for a rental vehicle from a rental car company to authorize a renter to pick up a rental vehicle without visiting a rental counter, the method comprising:

receiving data from a client system, the received data comprising a location and date for reserving a rental vehicle for a renter;

communicating an electronic rental proposal for display to the renter on a website, the electronic rental proposal being based on the received data;

receiving an electronic acceptance of the rental proposal from the renter through the website;

creating the completed electronic rental contract for a rental vehicle in response to the received electronic acceptance, the completed electronic rental contract authorizing the renter to pick up a rental vehicle in accordance with the completed electronic rental contract without visiting a rental counter;

storing the completed electronic rental contract within the server system; and

wherein the method steps are performed by the server system.

47. The method of claim 46 wherein the electronic acceptance receiving step comprises receiving an electronic acceptance of the rental proposal from the renter through the same web page of the website on which the electronic rental proposal is displayed.

48. The method of claim 46 wherein the data receiving step comprises receiving the location and date for reserving the rental vehicle through the client system via the website.

49. The method of claim 48 wherein the data receiving step comprises receiving the location and date for reserving the rental vehicle from the renter through the client system via the website.

50. The method of claim 46 wherein the rental vehicle is located in a rental facility.

51. The method of claim 50 wherein the rental facility has a vehicle rental lot from which the renter picks up the rental vehicle.

52. The method of claim 50 wherein the rental facility has a rental counter, the method further comprising:

allocating a rental vehicle to the renter at the rental facility in accordance with the stored electronic rental contract without the renter visiting the rental counter.

53. A method of creating online and storing a completed electronic rental contract for a rental vehicle from a rental car company to authorize a renter to pick up a rental vehicle without visiting a rental counter, the method comprising:

receiving a club member identifier for the renter from a client system;

retrieving personal information about the renter based on the received club member identifier;

receiving a location, date and time for reserving a rental vehicle from the client system;

storing retrieved personal information, received location, received date and received time in association with a rental of the rental vehicle;

communicating an electronic rental proposal for display to the renter on a website, the electronic rental proposal being based on the retrieved personal information, received location, received data and received time;

receiving an electronic acceptance of the rental proposal from the renter through the website;

creating the completed electronic rental contract for a rental vehicle in response to the received electronic acceptance, the completed electronic rental contract authorizing the renter to pick up a rental vehicle in accordance with the completed electronic rental contract without visiting a rental counter; and

storing the completed electronic rental contract; and

wherein the method steps are performed by a server system.

54. The method of claim 53 wherein the club member identifier receiving step and the location, date and time receiving step comprises receiving the club member identifier, location, date and time through the client system via the website.

55. The method of claim 54 wherein the club member identifier receiving step and the location, date and time receiving step comprises receiving the club member identifier, location, date and time from the renter through the client system via the website.

56. The method of claim 53 wherein the rental vehicle is located in a rental facility.

57. The method of claim 56 wherein the rental facility has a vehicle rental lot from which the renter picks up the rental vehicle.

58. The method of claim 53 wherein the rental facility has a rental counter, the method further comprising:

allocating a rental vehicle to the renter at the rental facility in accordance with the stored electronic rental contract without the renter visiting the rental counter.

59. A method of creating online and storing a completed electronic rental contract for a rental vehicle from a rental car company to authorize a renter to pick up a rental vehicle without visiting a rental counter, the method comprising:

receiving data, the received data comprising a location and date for reserving a rental vehicle for a renter;

creating and storing a reservation transaction based on the received data;

retrieving the stored reservation transaction in response to input from a client system through a website;

receiving driver'"'"'s license information about the renter from the client system through the website;

communicating an electronic rental proposal for display to the renter on the website, the electronic rental proposal being based on the retrieved reservation transaction and the received driver'"'"'s license information;

receiving an electronic acceptance of the rental proposal from the renter through the website;

creating the completed electronic rental contract for a rental vehicle in response to the received electronic acceptance, the completed electronic rental contract authorizing the renter to pick up a rental vehicle in accordance with the electronic rental contract without visiting a rental counter; and

storing a rental transaction, wherein the rental transaction is representative of the completed electronic rental contract; and

wherein the method steps are performed by a server system.

60. The method of claim 59 further comprising:

performing a validation operation with the server system on the received driver'"'"'s license information.

61. The method of claim 59 wherein the data receiving step comprises receiving the location and date for reserving the rental vehicle via the website.

62. The method of claim 61 wherein the data receiving step comprises receiving the location and date for reserving the rental vehicle from the renter via the website.

63. The method of claim 59 wherein the rental vehicle is located in a rental facility.

64. The method of claim 63 wherein the rental facility has a vehicle rental lot from which the renter picks up the rental vehicle.

65. The method of claim 59 wherein the rental facility has a rental counter, the method further comprising:

allocating a rental vehicle to the renter at the rental facility in accordance with the stored electronic rental contract without the renter visiting the rental counter.