Call Management For Location-Aware Mobile Devices

• US 20100130213A1
• Filed: 04/23/2009
• Published: 05/27/2010
• Est. Priority Date: 11/24/2008
• Status: Active Grant

• Current Assignee: RingCentral Incorporated
• Original Assignee: RingCentral Incorporated
• Inventors: Shmunis, Vladimir, Vendrow, Vlad
• Granted Patent: US 8,600,391 B2
• Time in Patent Office: Days
• US Class Current: 455/445
• CPC Class Codes: H04M 2207/206 composed of PSTN and wireless network
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04W 40/20 based on geographic position or location
• CPC Class Codes: H04W 64/00 Locating users or terminals or network equipment for network management purposes, e.g. mobility management

Abstract

A positioning system (e.g., GPS) integrated in, or coupled to, a mobile device determines the position of the mobile device. An availability status manager (ASM) in a vPBX acquires the position of the mobile device. The ASM can contain rules on how to route or otherwise control incoming phone calls based on availability status of one or more mobile devices in the vPBX network. When a call is received by the vPBX, the ASM determines the availability status of the receiving mobile device based on the geographic location of the receiving mobile device. The ASM then routes the call to the receiving mobile device, to another mobile device, or to a landline based on the availability status of the receiving mobile device and the availability status based rules.

Claims

1. A computer-implemented method, comprising:

receiving a location of a mobile device;

accessing at least one location rule for relating the location of the mobile device to at least one pre-determined location;

updating a status based on the at least one location rule;

applying at least one action rule based on the at least one pre-determined location upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined location; and

routing the call according to the routing plan.

2. The method of claim 1, wherein the status is stored in a database.

3. The method of claim 1, wherein a current availability status of the mobile device is provided to one or more mobile devices for display.

4. The method of claim 1, wherein the at least one pre-determined location comprises a latitude, a longitude, and an altitude.

5. The method of claim 1, wherein relating the location of the mobile device to a pre-determined location comprises determining that a distance between a geographic location of the mobile device and a predetermined location is less than or equal to a predetermined proximity radius.

6. The method of claim 1, wherein relating the location of the mobile device to a pre-determined location comprises determining that a geographic location of the mobile device is within a space defined by predetermined vertices, the geographic location of the mobile device being defined by geographic coordinates of the mobile device.

7. A computer-implemented method comprising:

receiving a posture of a mobile device;

accessing at least one posture rule for relating the posture of the mobile device to at least one pre-determined posture;

updating a status based on the at least one posture rule;

applying at least one action rule based on the at least one pre-determined posture upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined posture; and

routing the call according to the routing plan.

8. A computer-implemented method comprising:

receiving a motion speed of a mobile device;

accessing at least one speed rule for relating the motion speed of the mobile device to at least one pre-determined motion speed category;

updating a status based on the at least one speed rule;

applying at least one action rule based on the at least one pre-determined motion speed category upon receiving a call to the mobile device, based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined motion speed; and

routing the call according to the routing plan.

9. A computer-implemented method comprising:

receiving an available accessory list of a mobile device;

accessing at least one accessory rule for relating the available accessory list of the mobile device to at least one pre-determined accessory category;

updating a status based on the at least one accessory rule;

applying at least one action rule based on the at least one pre-determined accessory category upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the available accessory list; and

routing the call according to the routing plan.

10. A computer-readable medium storing a computer program which, when executed by a computer processor, causes the computer processor to perform operations comprising:

receiving a location of a mobile device;

accessing at least one location rule for relating the location of the mobile device to at least one pre-determined location;

updating a status based on the at least one location rule;

applying at least one action rule based on the at least one pre-determined location upon receiving a call to the mobile device, based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined location; and

routing the call according to the routing plan.

11. The computer-readable medium of claim 10, wherein the status is stored in a database.

12. The computer-readable medium of claim 10, wherein a current availability status of the mobile device is provided to one or more mobile devices for display.

13. The computer-readable medium of claim 10, wherein the at least one pre-determined location comprises a latitude, a longitude, and an altitude.

14. The computer-readable medium of claim 10, wherein relating the location of the mobile device to a pre-determined location comprises determining that a distance between a geographic location of the mobile device and a predetermined location is less than or equal to a predetermined proximity radius.

15. The computer-readable medium of claim 10, wherein relating the location of the mobile device to a pre-determined location comprises determining that a geographic location of the mobile device is within a space defined by predetermined vertices, the geographic location of the mobile device being defined by geographic coordinates of the mobile device.

16. A computer-readable medium storing a computer program which, when executed by a computer processor, causes the computer processor to perform operations comprising:

receiving a posture of a mobile device;

accessing at least one posture rule for relating the posture of the mobile device to at least one pre-determined posture;

updating a status based on the at least one posture rule;

applying at least one action rule based on the at least one pre-determined posture upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined posture; and

routing the call according to the routing plan.

17. A computer-readable medium storing a computer program which, when executed by a computer processor, causes the computer processor to perform operations comprising:

receiving a motion speed of a mobile device;

accessing at least one speed rule for relating the motion speed of the mobile device to at least one pre-determined motion speed category;

updating a status based on the at least one speed rule;

applying at least one action rule based on the at least one pre-determined motion speed upon receiving a call to the mobile device, based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined motion speed category; and

routing the call according to the routing plan.

18. A computer-readable medium storing a computer program which, when executed by a computer processor, causes the computer processor to perform operations comprising:

receiving an available accessory list of a mobile device;

accessing at least one accessory rule for relating the available accessory list of the mobile device to at least one pre-determined accessory category;

updating a status based on the at least one accessory rule;

applying at least one action rule based on the at least one pre-determined accessory category upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the available accessory list; and

routing the call according to the routing plan.

19. A system comprising:

one or more computers configured to perform operations comprising;

receiving a location of a mobile device;

accessing at least one location rule for relating the location of the mobile device to at least one pre-determined location;

updating a status based on the at least one location rule;

applying at least one action rule based on the at least one predetermined location upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined location; and

routing the call according to the routing plan.

20. The system of claim 19, wherein the status is stored in a database.

21. The system of claim 19, the operations further comprises providing a current availability status to mobile devices for display.

22. The system of claim 19, wherein the at least one pre-determined location comprises a latitude, a longitude, and an altitude.

23. The system of claim 19, wherein relating the location of the mobile device to a pre-determined location comprises determining that a distance between a geographic location of the mobile device and a predetermined location is less than or equal to a predetermined proximity radius.

24. The system of claim 19, wherein relating the location of the mobile device to a pre-determined location comprises determining that a geographic location of the mobile device is within a space defined by predetermined vertices, the geographic location of the mobile device being defined by geographic coordinates of the mobile device.

25. A system comprising:

one or more computers configured to perform operations comprising;

receiving a posture of a mobile device;

accessing at least one posture rule for relating the posture of the mobile device to at least one pre-determined posture;

updating a status based on the at least one posture rule;

applying at least one action rule based on the at least one pre-determined posture upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined posture; and

routing the call according to the routing plan.

26. A system comprising:

one or more computers configured to perform operations comprising;

receiving a motion speed of a mobile device;

accessing at least one speed rule for relating the motion speed of the mobile device to at least one pre-determined motion speed category;

updating the status based on the at least one speed rule;

applying at least one action rule based on the at least one predetermined motion speed category upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the pre-determined motion speed category; and

routing the call according to the routing plan.

27. A system comprising:

one or more computers configured to perform operations comprising;

receiving an available accessory list of a mobile device;

accessing at least one accessory rule for relating the available accessory list of the mobile device to at least one pre-determined accessory category;

updating a status based on the at least one accessory rule;

applying at least one action rule based on the at least one pre-determined accessory category upon receiving a call to the mobile device based on the status, wherein the at least one action rule determines a routing plan based on the available accessory list; and

routing the call according to the routing plan.