BYPASSING ENHANCED SERVICES

• US 20100144324A1
• Filed: 09/04/2009
• Published: 06/10/2010
• Est. Priority Date: 09/05/2008
• Status: Active Grant

• Current Assignee: Aegis Mobility Incorporated
• Original Assignee: Aegis Mobility Incorporated
• Inventors: Williams, Stephen J., Nikkari, Leo, Wright, Andrew S.
• Granted Patent: US 8,942,686 B2
• Time in Patent Office: Days
• US Class Current: 455/414.100
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

A communication environment includes of one or more subscriber terminals capable of initiating emergency voice calls over a telephony network. The subscriber terminal further send messages over either a data network or a telephony signaling network to a communication management system. The communication management system receives messages from a subscriber terminal, either via a data network or a telephony signaling network. It also consists of one or more telephony switching nodes capable of querying the emergency context node for a called party emergency context. It also consists of one or more servers that provide advanced call control services.

Claims

1. A computer-implemented method, comprising:

receiving context change notification messages transmitted by a mobile communications device, at least some of said context change notification messages based on motion-based context assessments performed by the mobile communications device, and being reflective of a user risk level associated with using the mobile communications device to engage in a communications session;

maintaining state data in computer storage based, at least in part, on the received context change notification messages, wherein the state data is maintained and updated in said computer storage at least during time periods in which the mobile communications device is not being used by the user, said computer storage being separate from the mobile communications device; and

in response to an incoming request to establish a communication session, using at least said state data, as maintained in said computer storage prior receipt of said request, to determine, at least, whether to provide enhanced communication services;

receiving updated context change notification messages corresponding to the mobile communications device;

associating the mobile communications device with updated state data, the updated state data at least reflecting an enhanced service bypass state; and

in response to a second incoming request to establish a communication session, using at least the updated state data, as maintained in said computer storage prior receipt of said request, to determine, at least, whether to provide enhanced communication services.

2. The computer-implemented method as recited in claim 1, wherein receiving updated context change notification messages corresponding to the mobile communications device includes receiving updated context change notification messages corresponding to the mobile communications device from the mobile communications device.

3. The computer-implemented method as recited in claim 1, wherein receiving updated context change notification messages corresponding to the mobile communications device includes receiving updated context change notification messages corresponding to the mobile communications device from a network node.

4. The computer-implemented method as recited in claim 1, wherein the mobile telecommunications device can be associated with two or more enhanced communication services bypass states.

5. The computer-implemented method as recited in claim 4, wherein associating the mobile communications device with updated state data, the updated state data at least reflecting an enhanced service bypass state includes selecting at least one of the two or more enhanced communication services bypass states.

6. The computer-implemented method as recited in claim 4, wherein associating the mobile communications device with updated state data, the updated state data at least reflecting an enhanced service bypass state includes selecting a single enhanced service bypass state from the two or more enhanced communication services bypass states

7. The computer-implemented method as recited in claim 4 further comprising:

receiving further updated context change notification messages corresponding to the mobile communications device; and

associating the mobile communications device with updated state data, the updated state data at least reflecting a different enhanced service bypass state from the two or more enhanced communication services bypass states.

8. The computer-implemented method as recited in claim 1, wherein associating the mobile communications device with updated state data include associating the mobile communication device with a communication priority based on the enhanced communication services bypass state data.

9. The computer-implemented method as recited in claim 1, wherein in response to a second incoming request to establish a communication session, using at least the updated state data, as maintained in said computer storage prior receipt of said request, to determine, at least, whether to provide enhanced communication services includes bypassing the enhanced communication services for any component associated with the bypass state.

10. The computer-implemented method as recited in claim 1, wherein in response to a second incoming request to establish a communication session, using at least the updated state data, as maintained in said computer storage prior receipt of said request, to determine, at least, whether to provide enhanced communication services includes providing the enhanced communication services for any component not associated with the bypass state.

11. The computer-implemented method as recited in claim 1 further comprising associating the mobile communications device with further updated state data, the updated state data at least reflecting a removal of the enhanced service bypass state based upon receipt of the second incoming request to establish a communication session.

12. The computer-implemented method as recited in claim 11, wherein the second incoming request to establish a communication session is initiated by the mobile telecommunications device.

13. The computer-implemented method as recited in claim 1 further comprising:

collecting information associated with the bypassing of enhanced communication services; and

transmitting the collected information to least one additional component.

14. The computer-implemented method as recited in claim 1, wherein the bypass state is associated with an emergency.

15. The computer-implemented method as recited in claim 1, wherein the bypass state is associated with a corporate affiliation.

16. A system for managing communications associated with a mobile communication device comprising:

a mobile communication device interface for bilateral communications with a mobile communication device, wherein the mobile communication device interface obtains mobile communication device context information;

a mobile communication device data store for maintaining mobile communication device availability profiles according to specific mobile communication device contexts, wherein the mobile communication device availability is determined asynchronously to communication requests and includes designation of enhanced communication services bypass states; and

a communication management component for managing communications between a mobile communication device and a third-party communication device based on the mobile communication device profiles and for providing alternative communication links between the mobile communication device and the third-party communication device, the communication management component further bypassing enhanced communication services based on a determined bypass state associated with the mobile telecommunications device.

17. The system as recited in claim 16, wherein the mobile telecommunications device can be associated with two or more enhanced communication services bypass states.

18. The system as recited in claim 17, wherein the communication management component associates the mobile communications device with updated state data based on receipt of mobile communication device context data, the updated state data at least reflecting a selection of at least one of the two or more enhanced communication services bypass states.

19. The system as recited in claim 17, wherein the communication management component associates the mobile communications device with updated state data based on receipt of mobile communication device context data, the updated state data at least reflecting a selection of a single enhanced service bypass state from the two or more enhanced communication services bypass states

20. The system as recited in claim 16 wherein the communication management component is further operable to receive further updated context change notification messages corresponding to the mobile communications device and associate the mobile communications device with updated state data, the updated state data at least reflecting a different enhanced service bypass state from the two or more enhanced communication services bypass states.

21. The system as recited in claim 16, wherein the communication management component associates the mobile communications device with a communication priority based on the enhanced communication services bypass state data.

22. The system as recited in claim 16, wherein the communication management component causes a network node to by bypass enhanced communication services for any component associated with the bypass state.

23. The system as recited in claim 16, wherein the communication management component is further operable to remove an association of an enhanced communication services bypass state based an updated assessment of mobile communication device context.

24. The system as recited in claim 23, wherein the removal of the enhanced service bypass state based upon receipt of the second incoming request to establish a communication session.

25. The system as recited in claim 16, wherein the communication management component is further operable to collect information associated with the bypassing of enhanced communication services and transmit the collected information to least one additional component.

26. The system as recited in claim 16, wherein the bypass state is associated with an emergency.

27. The system as recited in claim 16, wherein the bypass state is associated with a corporate affiliation.

28. The system as recited in claim 16, wherein the communication management component is further operable to associate an enhanced communications services bypass state to at least one other mobile telecommunications device associated with the mobile telecommunications device.

29. A method for managing communications associated with a mobile communication device comprising:

maintaining a mobile communication device profile, wherein the mobile communication device profile defines criteria for processing communications between a third-party communication device and the mobile communication device based on a current mobile communication device context;

prior to a request for communications with the third party communication device, determining a mobile communication device an unavailability of the mobile communication device based on processing current mobile communication device context information with the mobile communication device profile, wherein the mobile communication device availability is an assessment of a desirability of establishing a communication;

subsequently managing communications between the mobile communication device and the third-party communication device, wherein managing communications includes providing a communication channel mediation response;

receiving updated context change notification messages corresponding to the mobile communications device;

selecting the mobile communication device to bypass at least a subset of the communication channel mediation response; and

in response to a second incoming request to establish a communication session, determining that communication channel mediation should not be initiated based on the selection of the mobile communication device.

30. The method as recited in claim 29, wherein the mobile communication device can be associated at least one of a set of bypass states.

31. The method as recited in claim 30 further comprising selecting a plurality of the set of bypass states.

32. The method as recited in claim 30, further comprising selecting a single bypass state from the set of bypass states from the set of bypass states.

33. The method as recited in claim 29 further comprising associating the mobile communication device with a communication priority based on the enhanced communication services bypass state data.

34. The method as recited in claim 29, further comprising bypassing the communication channel mediation for only a subset of components associated with a communication environment.

35. The method as recited in claim 29 further comprising removing the selection of the mobile communication device to bypass at least a subset of the communication channel mediation response.

36. The method as recited in claim 29 further comprising:

collecting information associated with the bypassing of channel mediation response; and

transmitting the collected information to least one additional component.