ELECTRONIC PROFESSIONAL MENTORING FRAMEWORK

• US 20100153283A1
• Filed: 12/12/2008
• Published: 06/17/2010
• Est. Priority Date: 12/12/2008
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: FLORES, ROMELIA H., BRUCE, EDWIN J.
• Application Number:
  US12/334,283
• Publication Number:
  US 20100153283A1
• Time in Patent Office: Days
• US Class Current: 705/319
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: G06Q 50/205 Education administration or guidance

Abstract

Mentoring relationships between mentors and protégés can be established within mentoring data that conforms to standards of a mentoring framework. For each mentoring relationship, a mentoring path can be established. Each mentoring path can include a set of defined phases, each phase having a bounded beginning and ending, each phase further including at least one goal, at least one activity completion of which marks a progression towards achieving an associated goal, and timelines associated with at least one of the activities. Interactive user interfaces can be presented upon network attached client devices to users assigned a mentoring role who participate in at least one mentoring relationship for which the mentoring data is maintained. Performance input can be received via the interactive user interfaces, which results in the mentoring data being updated. “Web 2.0-style” techniques can be leveraged to gather rating and access information associated with content or electronic assets, thereby augmenting “conventional” approaches that rate only the delivery of the mentorship relationship itself A progression along the mentoring path can be changed based upon the updated mentoring data.

Claims

1. A method for implementing mentoring in conformance with a mentoring framework comprising:

establishing a plurality of mentoring relationships between mentors and proté

gé

s within mentoring data maintained in a database structure that is digitally encoded in a storage medium, wherein the mentoring data conforms to standards of a mentoring framework;

for each mentoring relationship establishing a mentoring path, each mentoring path comprising a plurality of defined phases, each phase having a bounded beginning and ending, each phase further comprising at least one goal, at least one activity completion of which marks a progression towards achieving an associated goal, and timelines associated with at least one of the activities;

presenting interactive user interfaces upon network attached client devices to users assigned a mentoring role who participate in at least one mentoring relationship for which the mentoring data is maintained in the storage medium, wherein each of the interactive user interfaces presents mentoring path information to a user in a manner customized for the mentoring role of that user, wherein said mentoring roles comprise at least a mentor role and a proté

gé

role;

receiving performance input via the interactive user interfaces from a set of users, wherein the performance input is associated with a phase, goal, or activity of the mentoring path corresponding to the mentoring relationship of or being overseen by the user of the interactive user interface;

updating the mentoring data based upon performance input; and

potentially changing a progression along the mentoring path based upon the updated mentoring data.

2. The method of claim 1, further comprising:

federating data from a plurality of sources, wherein the federated data conforms to standards of the mentoring framework and is integrated within stages of the mentoring path; and

updating the mentoring data associated with a mentoring path based upon the federated data.

3. The method of claim 2, wherein the plurality of sources comprise at least one social networking source, and at least one electronic communication source, each of which are implemented independent of the mentoring framework, wherein federating data from the plurality of sources involves transforming a format of semantic content extracted from each source from an original format to a format conforming to the mentoring framework.

4. The method of claim 3, wherein semantic content extracted from each source is associated with programmatic triggers configured to selectively fire depending upon the semantic content, wherein firing results in an execution of a previously configured programmatic rule, which causes the mentoring data maintained in the storage medium to be automatically updated.

5. The method of claim 1, further comprising:

establishing a plurality of programmatic rules and programmatic triggers related to each of the phases, activities, and goals of an established mentoring path;

detecting an occurrence of an event associated with a programmatic trigger;

applying programmatic actions defined by one of the programmatic rules responsive to detecting the occurrence; and

automatically updating the mentoring data responsive to the applied programmatic actions.

6. The method of claim 5, further comprising:

defining metrics for each phase of each mentoring path;

receiving data related to the defined metrics from a plurality of sources independent of a system which maintains the mentoring data, associating at least one of the programmatic triggers with values of the defined metrics, wherein the occurrence results from a receipt of the data from at least one of the sources.

7. The method of claim 1, wherein the mentoring relationships comprise a mentoring administrator relationship, wherein each mentoring relationship comprises at least one user defined within the mentoring data as having a mentor role, at least one user defined within the mentoring data as having the proté

gé

role, and potentially at least one user defined within the mentoring data as having the mentoring administrator role, wherein each user involved in a mentoring relationship is presented with a user interface tailored according to their role in the mentoring relationship.

8. The method of claim 1, further comprising:

locating a plurality of managed electronic assets, useful towards progression along the mentoring path;

presenting a link to each of the located managed electronic assets within each of the interactive user interfaces alongside a portion of the mentoring path for which the managed electronic assets apply, wherein the links permit a user of the interactive user interface to access the located managed electronic assets.

9. The method of claim 8, permitting the sharing and collaboration upon the managed electronic assets by different users having different roles in the mentoring relationship using potentially different role tailored ones of the interactive user interfaces.

10. The method of claim 1, further comprising:

presenting the interactive user interfaces within a Web browser, wherein each of the interactive user interfaces represents a Web portal interface customized for mentoring purposes and tailored for a user based upon that user'"'"'s mentoring role and the maintained mentoring data.

11. The method of claim 1, wherein each interactive user interface is an interface of a three-dimensional virtual world, wherein the mentoring relationship is a relationship established within the virtual world between at least two users one having a mentoring role and the other having a proté

gé

role.

12. The method of claim 11, wherein real-world identities of the at least two users participating in the mentoring relationship are hidden from each other.

13. A system for providing an electronic professional mentoring environment comprising:

a mentorship path configured to define a series of interactions between at least one mentor and at least one proté

gé

to achieve a predetermined end-goal for the proté

gé

(s), wherein said mentorship path is supervised by potentially one or more mentorship administrators, and, wherein the series of interactions of the mentorship path comprises a plurality of phases, each having at least one activity to be performed; and

a mentorship framework configured to enable the at least one mentor, the at least one proté

gé

, and the potentially at least one mentorship administrator to perform a plurality of operations within an electronic environment, wherein said plurality of operations signifies progression of the proté

gé

along the mentorship path, and, wherein mentorship data generated by the plurality of operations is captured to create a knowledge base for use by the potentially at least one mentorship administrator to improve subsequent mentorship paths.

14. The system of claim 13, wherein the mentorship path is stored as an electronic document conforming to a standardized format, and, wherein a plurality of mentorship requirements are associated with at least one of a phase and an activity for the mentorship path.

15. The system of claim 13, wherein the mentorship framework further comprises:

a plurality of software tools configured to support execution of the plurality of operations within the electronic environment;

a plurality of content sources configured to provide the plurality of software tools with access to electronic data content; and

a repository configured to store the mentorship path and mentorship data.

16. The system of claim 15, wherein the plurality of software tools further comprises:

a mentorship server configured to perform a plurality of management functions for the mentorship path;

a communications server configured to support electronic communications for the plurality of software tools, wherein said electronic communications conform to standardized communication protocols;

a user experience server configured to control interface configuration for the at least one mentor, the at least one proté

gé

, and the potentially at least one mentorship administrator with interfaces to the mentorship framework, wherein an interface configuration provides role-specific operations;

a collaboration server configured to support online collaboration functionality for electronic data content;

an asset management server configured to control versioning and access to the plurality of content sources;

an affiliation server configured to determine commonalities and relationships between the at least one mentor and the proté

gé

, wherein said commonalities and relationships are utilized by the at least one mentorship administrator during creation of the mentorship path; and

a security server configured to restrict access to the mentorship framework to authorized mentors, proté

gé

s, and mentorship administrators.

17. The system of claim 15, wherein the mentorship server further comprises:

a mentorship path manager configured to handle creation and modification of the mentorship path; and

a federation engine configured to extract electronic data from the plurality of content sources for use with at least one of the mentorship toolset and the metrics tool.

18. A computer program product for implementing mentoring in conformance with a mentoring framework comprising a computer usable medium having computer usable program code embodied therewith, the computer program product comprising:

computer usable program code configured to establish a plurality of mentoring relationships between mentors and proté

gé

s within mentoring data maintained in a database structure that is digitally encoded in a storage medium, wherein the mentoring data conforms to standards of a mentoring framework;

computer usable program code configured to, for each mentoring relationship, establish a mentoring path, each mentoring path comprising a plurality of defined phases, each phase having a bounded beginning and ending, each phase further comprising at least one goal, at least one activity completion of which marks a progression towards achieving an associated goal, and timelines associated with at least one of the activities;

computer usable program code configured to present interactive user interfaces upon network attached client devices to users assigned a mentoring role who participate in at least one mentoring relationship for which the mentoring data is maintained in the storage medium, wherein each of the interactive user interfaces presents mentoring path information to a user in a manner customized for the mentoring role of that user, wherein said mentoring roles comprise at least a mentor role and a proté

gé

role;

computer usable program code configured to receive performance input via the interactive user interfaces from a set of users, wherein the performance input is associated with a phase, goal, or activity of the mentoring path corresponding to the mentoring relationship of or being overseen by the user of the interactive user interface;

computer usable program code configured to update the mentoring data based upon performance input; and

computer usable program code configured to potentially change a progression along the mentoring path based upon the updated mentoring data.

19. The computer program product of claim 18, further comprising:

computer usable program code configured to federate data from a plurality of sources, wherein the federated data conforms to standards of the mentoring framework and is integrated within stages of the mentoring path; and

computer usable program code configured to update the mentoring data associated with a mentoring path based upon the federated data, wherein the plurality of sources comprise at least one social networking source, and at least one electronic communication source, each of which are implemented independent of the mentoring framework, wherein federating data from the plurality of sources involves transforming a format of semantic content extracted from each source from an original format to a format conforming to the mentoring framework, wherein semantic content extracted from each source is associated with programmatic triggers configured to selectively fire depending upon the semantic content, wherein firing results in an execution of a previously configured programmatic rule, which causes the mentoring data maintained in the storage medium to be automatically updated.

20. The computer program product of claim 18, wherein the mentoring relationships comprise a mentoring administrator relationship, wherein each mentoring relationship comprises at least one user defined within the mentoring data as having a mentor role, at least one user defined within the mentoring data as having the proté

gé

role, and potentially at least one user defined within the mentoring data as having the mentoring administrator role, wherein each user involved in a mentoring relationship is presented within a user interface tailored according to their role in the mentoring relationship.