Secure Visual Voicemail

• US 20100195807A1
• Filed: 05/29/2008
• Published: 08/05/2010
• Est. Priority Date: 08/31/2007
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Rainer, Brian Keith, Zubas, Michael Robert, Sigmund, William Joseph
• Granted Patent: US 8,798,241 B2
• Time in Patent Office: Days
• US Class Current: 379/88.13
• CPC Class Codes: G06F 40/58 Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/4518 Attachments to voicemail messages including annexed information, e.g. Attachments, in packet switching networks H04L51/08
• CPC Class Codes: H04M 2203/4545 Message forwarding selective message forwarding in packet switching networks H04L51/214
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/42051 where the notification is included in the ringing tone
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method (200) for managing voicemail messages for a visual voicemail system (102) can include establishing a secure data session (212) between a voicemail system (102) and a mobile device (118). The voicemail system (102) can receive a voicemail message (202) that is directed to a voicemail account associated with a voicemail subscriber. The voicemail system (102) can generate a notification message and can send the notification message (208) to the mobile device (118) that is associated with the voicemail account that received the voicemail message. In response to the notification message, the mobile device (102) can generate and send a first request for voicemail message header information (234). The voicemail system (118) can send the requested voicemail message header information (236) to the mobile device (102) and, in response, receive a second request for at least one voicemail message (238). The voicemail message can send at least a portion of the at least one voicemail message (240) to the mobile device (118).

Claims

1. A method (200) for managing voicemail messages for a visual voicemail system, comprising:

receiving a voicemail message (202) at a voicemail system (102), the voicemail message being directed to a voicemail account associated with a voicemail subscriber;

generating a notification message (204), at the voicemail system (102);

sending the notification message (208) to a mobile device (118) associated with the voicemail account that received the voicemail message;

establishing a secure data session (212) between the voicemail system (102) and the mobile device (118);

receiving, at the voicemail system (102), a first request for voicemail message header information in response to the notification message (234);

sending the requested voicemail message header information (236) to the mobile device (118) in response to the first request;

receiving, at the voicemail system (102), a second request for at least one voicemail message (238); and

sending at least a portion of the at least one voicemail message (240) to the mobile device (118) in response to the second request.

2. The method (200) of claim 1, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a secure sockets layer (SSL) data session.

3. The method (200) of claim 1, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a transport layer security (TLS) data session.

4. A method (300) for setting or changing a voicemail greeting for visual voicemail service, comprising:

establishing a secure data session (212) between a voicemail system (102) and a mobile device (118);

receiving, at the voicemail system (102), a request from the mobile device (118) to change a voicemail greeting (304), the request comprising a new voicemail greeting recorded on the mobile device (118); and

saving the new voicemail greeting (304) at the voicemail system (102).

5. The method (300) of claim 4 further comprising:

generating, at the voicemail system (118), a response indicating the success or failure of the request (306); and

sending the response (306) to the mobile device (118).

6. The method (300) of claim 4, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a secure sockets layer (SSL) data session.

7. The method (300) of claim 4, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a transport layer security (TLS) data session.

8. A method (400) for changing a password for accessing visual voicemail service, comprising:

establishing a secure data session (212) between a voicemail system (102) and a mobile device (118);

receiving, at the voicemail system (102), a request from the mobile device (118) to change a voicemail password (404), the request comprising an old password and a new password entered on the mobile device (118); and

saving (404), at the voicemail system (102), the new password, thereby replacing the old password.

9. The method (400) of claim 8 further comprising:

generating, at the voicemail system, a response indicating the success or failure of the request (406); and

sending the response (406) to the mobile device (118).

10. The method (400) of claim 8, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a secure sockets layer (SSL) data session.

11. The method (400) of claim 8, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a transport layer security (TLS) data session.

12. A method (500) for setting or changing a recorded name for a visual voicemail service, comprising:

establishing a secure data session (212) between a voicemail system (102) and a mobile device (118);

receiving, at the voicemail system (102), a request (504) from the mobile device (118) to change a recorded name, the request comprising a new recorded name recorded on the mobile device (118); and

saving, at the voicemail system (102), the new recorded name (504), thereby replacing an old recorded name.

13. The method (500) of claim 12 further comprising:

generating, at the voicemail system (102), a response (506) indicating the success or failure of the request; and

sending the response (506) to the mobile device (118).

14. The method (500) of claim 12, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a secure sockets layer (SSL) data session.

15. The method (500) of claim 12, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a transport layer security (TLS) data session.

16. A method (200) for managing voicemails from a mobile device (118), the method comprising:

receiving, at a mobile device (118), a notification message (208) identifying that at least one voicemail message has been deposited into a voicemail account associated with the mobile device (118);

establishing a secure data session (212) between the mobile device (118) and a voicemail system (102);

generating, at the mobile device (118), a first request for voicemail header information (234) from the voicemail system (102);

sending the first request (234) to the voicemail system (102);

receiving, in response to the first request, the requested voicemail message header information (236);

generating, at the mobile device (118), a second request (238) for at least one voicemail message identified in the requested voicemail message header information;

sending the second request (238) to the voicemail system (102); and

receiving, in response to the second request, at least a portion of the requested at least one voicemail message (240).

17. The method (200) of claim 16, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a secure sockets layer (SSL) data session.

18. The method (200) of claim 16, wherein establishing the secure data session (212) between the voicemail system (102) and the mobile device (118) comprises establishing a transport layer security (TLS) data session.

19. The method (200) of claim 16 further comprising:

saving the at least a portion of the at least one voicemail message at least temporarily in a memory (604) of the mobile device (118).