SYSTEMS, METHODS, AND DEVICES FOR PROMPTING MOBILE DEVICE USERS FOR FEEDBACK INFORMATION USING TONE TRANSMISSIONS

• US 20100222043A1
• Filed: 03/02/2009
• Published: 09/02/2010
• Est. Priority Date: 03/02/2009
• Status: Active Grant

• Current Assignee: First Data Corporation (Fiserv Incorporated)
• Original Assignee: First Data Corporation (Fiserv Incorporated)
• Inventors: Dragt, Bruce
• Granted Patent: US 8,725,121 B2
• Time in Patent Office: Days
• US Class Current: 455/414.300
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Systems, methods, and devices for prompting mobile device users for feedback information using tone transmissions are provided. One device may include a network interface, a display, a microphone, and a processor in communication with the network interface, display, and microphone, where the processor is configured to execute computer executable instructions to receive, by the microphone, a tone, where the tone includes a location identifier. The processor is further configured to execute computer executable instructions to extract the location identifier from the tone, and transmit, via the network interface, a signal that includes at least a portion of the location identifier. Moreover, the processor is further configured to execute computer executable instructions to receive, via the network interface, user prompting information associated with the location identifier, and display at least a portion of the user prompting information on the display.

Claims

1. A mobile device comprising:

a network interface;

a display;

a microphone; and

a processor in communication with the network interface, display, and microphone, wherein the processor is configured to execute computer executable instructions to;

receive, by the microphone, a tone, wherein the tone comprises a location identifier,

extract the location identifier from the tone,

transmit, via the network interface, a signal comprising at least a portion of the location identifier,

receive, via the network interface, user prompting information associated with the location identifier from a remote information source, and

display at least a portion of the user prompting information on the display.

2. The mobile device of claim 1, wherein the tone received by the microphone is substantially inaudible to the human ear.

3. The mobile device of claim 1, wherein the tone received by the microphone is between 16 KHz and 22 kHz.

4. The mobile device of claim 1, wherein the computer executable instructions for displaying at least a portion of the user prompting information on the display includes prompting a user of the mobile device to rate an item or rate content associated with the tone.

5. The mobile device of claim 1, wherein the user prompting information comprises a notification to the mobile device user.

6. The mobile device of claim 5, wherein the notification is based on a particular time associated with the tone, particular event associated with the tone, or particular content associated with the tone.

7. The mobile device of claim 5, wherein the notification is based on a user preference, wherein the received tone was previously associated with the user preference.

8. The mobile device of claim 1, wherein the user prompting information comprises a user interface, wherein the user interface may include at least one prompt for user feedback information.

9. The mobile device of claim 8, wherein the at least one prompt is associated with voting information, rating information, content selection information, or user preference information.

10. The mobile device of claim 8, wherein the processor is further configured to execute computer executable instructions to:

transmit user feedback information from the mobile device to an information source, and

receive a confirmation message, wherein the confirmation message indicates acceptance or rejection of the feedback information.

11. A method comprising:

receiving, by a microphone of a mobile device, a tone, wherein the tone comprises a location identifier;

extracting, by a mobile device processor, the location identifier from the tone;

transmitting, via a network interface of the mobile device, a signal comprising at least a portion of the location identifier;

receiving, via the network interface of the mobile device, user prompting information associated with the location identifier from a remote information source; and

displaying at least a portion of the user prompting information on a display of the mobile device.

12. The method of claim 11, wherein the tone received by the microphone is substantially inaudible to the human ear.

13. The method of claim 11, wherein the tone received by the microphone is between 16 KHz and 22 kHz.

14. The method of claim 11, wherein displaying at least a portion of the user prompting information on the display of the mobile device includes prompting a user of the mobile device to rate an item or rate content associated with the tone.

15. The method of claim 11, wherein the user prompting information comprises a notification to the mobile device user.

16. The method of claim 15, wherein the notification is based on a particular time associated with the tone, particular event associated with the tone, or particular content associated with the tone.

17. The method of claim 15, wherein the notification is based on a user preference, wherein the received tone was previously associated with the user preference.

18. The method of claim 11, wherein the user prompting information comprises a user interface, wherein the user interface may include at least one prompt for user feedback information.

19. The method of claim 18, wherein the at least one prompt is associated with voting information, rating information, content selection information, or user preference information.

20. The method of claim 18, further comprising:

transmitting, by the mobile device processor, user feedback information from the mobile device to an information source; and

receiving, at the mobile device, a confirmation message, wherein the confirmation message indicates acceptance or rejection of the feedback information.