QUORUM MANAGEMENT OF APPOINTMENT SCHEDULING

• US 20100250321A1
• Filed: 03/26/2009
• Published: 09/30/2010
• Est. Priority Date: 03/26/2009
• Status: Active Grant

• Current Assignee: DoorDash, Inc.
• Original Assignee: International Business Machines Corporation
• Inventors: O'Sullivan, Patrick, Harpur, Liam, Farrell, Colm, Raguillat, Fred, Zimmet, Carol S., Terlizzi, Daniel
• Granted Patent: US 8,626,552 B2
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment

Abstract

A method, apparatus, system, and computer program product for managing scheduling of appointments with respect to a quorum requirement. The solution includes scheduling an appointment with each of a plurality of invitees, receiving one or more appointment management requests associated with the appointment from the invitees, the one or more appointment management requests including a change in the appointment, determining that a subset of the appointment management requests constitute a common request, determining that invitees that sent the common request satisfy the quorum constraint for the appointment, and implementing the common request in response to invitees that sent the common request satisfying the quorum constraint. The common request may include an acceptance, a cancellation notice, a cancellation request, and a re-scheduling request.

Claims

1. A method for managing scheduling of appointments, the method comprising:

scheduling an appointment with each of a plurality of invitees;

receiving one or more appointment management requests associated with the appointment from the invitees, the one or more appointment management requests comprising a change in the appointment;

determining that a subset of the appointment management requests comprise a common request;

determining that invitees that sent the common request satisfy a quorum constraint for the appointment; and

implementing the common request in response to invitees that sent the common request satisfying the quorum constraint.

2. The method of claim 1, further comprising,

determining that the subset of common appointment management requests are cancellation notices from appointment invitees that previously accepted the appointment, the cancellation notices notifying that a previous acceptance of the appointment by an invitee is revoked;

and

wherein implementing the common request further comprises canceling the appointment for invitees that have accepted the appointment in response to invitees that sent the common request satisfying the quorum constraint.

3. The method of claim 1, further comprising,

determining that the subset of common appointment management requests are re-scheduling requests from appointment invitees that previously accepted the appointment, the re-scheduling requests notifying of a change to one of a time and a place for the appointment;

wherein determining that a subset of the appointment management requests comprise a common request further comprises determining that the common request includes one of the same time change and the same place change; and

wherein implementing the common request further comprises re-scheduling the appointment for invitees that have accepted the appointment such that the re-scheduled appointment satisfies the common request from a set of invitees that satisfy the quorum constraint.

4. The method of claim 3, further comprising:

sending a modified appointment invitation to each invitee that has not sent a re-scheduling request, the modified appointment invitation corresponding to the re-scheduled appointment;

receiving one or more responses to the modified appointment invitations from each invitee that has not sent a re-scheduling request; and

scheduling the re-scheduled appointment with each invitee that responds to the modified appointment invitation in response to the invitees that sent the common request satisfying the quorum constraint.

5. The method of claim 1, further comprising,

determining that the subset of common appointment management requests are cancellation requests, the cancellation requests requesting cancellation of the appointment;

providing access to the cancellation requests to each of the appointment invitees; and

wherein implementing the common request further comprises canceling the appointment for invitees that have accepted the appointment in response to invitees that sent the common request satisfying the quorum constraint.

6. The method of claim 1, wherein the quorum constraint comprises one or more of:

a minimum number of appointment attendees, a percentage of appointment attendees, a required appointment attendee, an appointment attendee designated to fill a specified role at the appointment, and an appointment attendee having a specified characteristic.

7. The method of claim 6, wherein the specified characteristic comprises one or more of membership in a specified organization and a relationship to a specified individual in a social network.

8. An apparatus for managing scheduling of appointments, the apparatus comprising:

an invitation module configured to send an appointment invitation to each of a plurality of invitees in response to an appointment request from a user, the appointment request indicating a quorum constraint defining a subset of the plurality of invitees required to accept the appointment invitation in order to schedule the appointment;

a receiving module configured to receive one or more responses to the appointment invitations from the invitees;

an acceptance module configured to determine that the one or more responses from invitees are responses accepting the appointment invitation;

a quorum constraint module configured to determine that invitees that accepted the appointment invitations satisfy the quorum constraint in response to determining that the one or more responses from invitees are responses accepting the appointment invitation; and

a scheduling module configured to schedule the appointment with each invitee that sent a response accepting the appointment invitation in response to determining that one or more of the invitees that accepted the appointment invitations satisfy the quorum constraint.

9. The apparatus of claim 8, further comprising,

a cancellation notice module configure to determine that the one or more responses from invitees are cancellation notices from appointment invitees that previously accepted the appointment invitation, the cancellation notices cancelling a previous response accepting the appointment invitation;

a cancellation module configured to cancel the previous response accepting the appointment invitation for each invitee in response to each cancellation notice;

wherein the quorum constraint module is further configured to determine that invitees that have accepted the appointment invitations as a result of the cancellation notices fail to satisfy the quorum constraint in response to cancelling the previous response accepting the appointment invitation for each invitee; and

wherein the cancellation module is further configured to cancel the appointment for invitees that have accepted the appointment invitations in response to the unsatisfied quorum constraint.

10. The apparatus of claim 8, further comprising,

a re-scheduling request module configured to determine that the one or more responses from invitees are re-scheduling requests from appointment invitees that previously accepted the appointment invitation, the re-scheduling requests proposing a change for an appointment associated with the appointment invitation;

wherein the quorum constraint module is further configured to determine that the invitees have submitted a common re-scheduling request and that the invitees submitting common re-scheduling requests have submitted re-scheduling requests satisfy the quorum constraint in response to a comparison of the re-scheduling requests;

wherein the scheduling module is further configured to schedule a re-scheduled appointment with each invitee that sent a re-scheduling request in response the invitees that have submitted common re-scheduling requests for the re-scheduled appointment satisfying the quorum constraint; and

a cancellation module configured to cancel the appointment for invitees that have accepted the appointment invitations in response to the invitees that have submitted common re-scheduling requests for a re-scheduled appointment satisfying the quorum constraint.

11. The apparatus of claim 10, wherein

the invitation module is further configured to send a modified appointment invitation to each invitee that has not sent a common re-scheduling request, the modified appointment invitation corresponding to the re-scheduled appointment;

the receiving module is further configured to receive one or more responses to the modified appointment invitations from each invitee that has not sent a common re-scheduling request; and

the scheduling module is further configured to schedule the re-scheduled appointment with each invitee that responds to the modified appointment invitation in response to the invitees that have accepted the modified appointment invitation and submitted common re-scheduling requests satisfying the quorum constraint.

12. The apparatus of claim 11, wherein the scheduling module is further configured to reserve a re-scheduled appointment for the invitees that sent common re-scheduling requests, the re-scheduled appointment corresponding to the common re-scheduling requests.

13. The apparatus of claim 10, wherein the re-scheduling request module is further configured to provide access to the re-scheduling requests to each of the appointment invitees;

14. The apparatus of claim 8, further comprising,

a cancellation request module configured to determine that the one or more responses from invitees are cancellation requests from appointment invitees, the cancellation requests proposing a cancellation for an appointment associated with the appointment invitation, the cancellation request module further configured to provide access to the cancellation requests to each of the appointment invitees;

wherein the quorum constraint module is further configured to determine that the invitees that have submitted cancellation requests for canceling the appointment satisfy the quorum constraint in response to a comparison of the cancellation requests; and

a cancellation module configured to cancel the appointment for each invitee in response to the invitees that have submitted cancellation requests satisfying the quorum constraint.

15. The apparatus of claim 8, wherein the quorum constraint comprises one or more of:

a minimum number of appointment attendees, a percentage of appointment attendees, a required appointment attendee, an appointment attendee designated to fill a specified role at the appointment, and an appointment attendee having a specified characteristic.

16. The apparatus of claim 15, wherein the specified characteristic comprises one or more of membership in a specified organization and a relationship to a specified individual in a social network.

17. The apparatus of claim 8, wherein the appointment request is associated with an appointment policy, the appointment policy defining the quorum constraint for each appointment associated with the appointment policy.

18. A computer program product, comprising a computer readable storage medium having a computer readable program code embodied therein, the computer readable program code adapted to be executed to implement a method for managing scheduling of appointments, the method comprising:

scheduling an appointment with each of a plurality of invitees in response to an acceptance from one or more of the invitees, the one or more invitees that have accepted the appointment collectively satisfying a quorum constraint associated with the appointment;

receiving one or more appointment management requests associated with the appointment from the invitees, the one or more appointment management requests comprising an appointment change;

providing access to the appointment management requests to each of the appointment invitees;

determining that a subset of the appointment management requests comprise a common request;

determining that invitees that sent the common request satisfy the quorum constraint for the appointment; and

implementing the common request in response to invitees that sent the common request satisfying the quorum constraint.

19. The computer program product of claim 18, further comprising,

determining that the subset of common appointment management requests are re-scheduling requests from appointment invitees that previously accepted the appointment, the re-scheduling requests notifying of a change to one of a time and a place for the appointment;

wherein determining that a subset of the appointment management requests comprise a common request further comprises determining that the common request includes one of the same time change and the same place change;

wherein implementing the common request further comprises re-scheduling the appointment for invitees that have accepted the appointment such that the re-scheduled appointment satisfies the common request from a set of invitees that satisfy the quorum constraint.

20. The computer program product of claim 18, further comprising:

sending a modified appointment invitation to each invitee that has not sent a re-scheduling request, the modified appointment invitation corresponding to the re-scheduled appointment;

receiving one or more responses to the modified appointment invitations from each invitee that has not sent a re-scheduling request; and

scheduling the re-scheduled appointment with each invitee that responds to the modified appointment invitation in response to the invitees that sent the common request satisfying the quorum constraint.

21. The computer program product of claim 18, further comprising,

determining that the subset of common appointment management requests are cancellation requests, the cancellation requests requesting cancellation of the appointment;

providing access to the cancellation requests to each of the appointment invitees; and

wherein implementing the common request further comprises canceling the appointment for invitees that have accepted the appointment in response to invitees that sent the common request satisfying the quorum constraint.