METHOD AND APPARATUS FOR PROVIDING IMMEDIATE ASSISTANCE IN A COMMUNICATION SYSTEM

• US 20110003576A1
• Filed: 07/01/2009
• Published: 01/06/2011
• Est. Priority Date: 07/01/2009
• Status: Abandoned Application

• Current Assignee: Motorola Mobility LLC (Lenovo Group Ltd.)
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Illum, Khan, Sun, Wei, Wong, Yat Hong
• Application Number:
  US12/495,864
• Publication Number:
  US 20110003576A1
• Time in Patent Office: Days
• US Class Current: 455/404.1
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 8/183 Processing at user equipment or user record carrier
• CPC Class Codes: H04W 8/26 Network addressing or numbering for mobility support

Abstract

A method and apparatus for providing immediate assistance based on a required service. The method includes classifying (202) a plurality of profiles for a plurality of services required by a source communication device. The method further includes selecting (204) one of the profiles and assigning (206) a priority to the profiles based on the service required. Upon selecting the profiles and assigning a priority to the profiles, the method further includes initiating (210, 216) a service request based on the selected profile. The service request enables the source communication device to establish a call with at least one of the plurality of target communication devices located near the source communication device, wherein the call is established based on the priority assigned to various profiles in the service request.

Claims

1. A method comprising:

classifying a plurality of profiles for a plurality of services required by a source communication device, wherein each of the plurality of profiles contains a list of plurality of identities associated with a plurality of target communication devices;

selecting at least one of the plurality of profiles based on at least one of the plurality of services;

assigning a priority to the plurality of profiles based on at least one of the plurality of services; and

initiating a service request based on the selected profile, wherein the service request enables the source communication device to establish a call with at least one of the plurality of target communication devices located near the source communication device, wherein the at least one target communication device is associated with at least one of the plurality of identities in at least one of the plurality of profiles.

2. The method of claim 1, wherein the plurality of services required by the source communication device comprises at least one of an emergency service and a non-emergency service.

3. The method of claim 1, wherein the initiating a service request is based on at least one of pressing a button, selecting a menu item or dialing a number.

4. The method of claim 1, wherein the service request comprises at least one of an emergency service request and a non-emergency service request.

5. The method of claim 1, wherein the plurality of profiles comprises at least one of a first profile containing a list of plurality of identities stored in the source communication device, a second profile containing a list of plurality of identities associated with a list of plurality of emergency service providers, and a third profile containing a list of plurality of identities other than the list of plurality of identities in the first and second profile, wherein the list of plurality of identities in the third profile are associated with a list of plurality of target communication devices located near the source communication device.

6. The method of claim 5 further comprising:

initiating a non-emergency service request when the selected profile is at least one of the first profile and the third profile.

7. The method of claim 5 further comprising:

initiating an emergency service request when the selected profile is at least one of the first, second, and third profile

8. The method of claim 7, wherein the list of plurality of identities in the first profile and the second profile are associated with a list of plurality of target communication devices located near the source communication device.

9. A method comprising:

receiving a service request from a source communication device, wherein the service request is based on selecting at least one of a plurality of profiles by the source communication device, wherein the plurality of profiles corresponds with a plurality of services required by the source communication device; and

establishing a call between the source communication device and at least one of the plurality of target communication devices based on the service request, wherein the at least one target communication device is associated with at least one of the plurality of identities in at least one of the plurality of profiles and is located near the source communication device.

10. The method of claim 9, wherein each of the plurality of profiles contains a list of identities associated with a plurality of target communication devices.

11. The method of claim 9, wherein the service request comprises at least one of an emergency service request and a non-emergency service request.

12. The method of claim 10 further comprising:

associating a priority with the plurality of profiles based on the service request; and

establishing the call between the source communication device and at least one of the plurality of target communication devices based on the priority.

13. The method of claim 12, wherein establishing a call between the source communication device and at least one of the plurality of target communication devices further comprises associating the at least one target communication device with at least one of the plurality of identities listed in at least one of the first, second, and third profiles, when the service request is an emergency service request, wherein the first profile has a higher priority over the second and third profiles and the second profile has a higher priority over the third profile.

14. The method of claim 12, wherein establishing a call between the source communication device and at least one of the plurality of target communication devices further comprises associating the at least one target communication device with at least one of the plurality of identities listed in at least one of the first, second, and third profiles, when the service request is an emergency service request, wherein the second profile has a higher priority over the first and third profiles and the first profile has a higher priority over the third profile.

15. The method of claim 12, wherein establishing a call between the source communication device and at least one of the plurality of target communication devices further comprises associating the at least one target communication device with at least one of the plurality of identities listed in at least one of the first and third profiles, when the service request is a non-emergency service request, wherein the first profile has a higher priority over the third profile.

16. The method of claim 10, wherein the plurality of profiles comprises at least one of a first profile containing a list of plurality of identities stored in the source communication device, a second profile containing a list of plurality of identities associated with a list of plurality of emergency service providers, and a third profile containing a list of plurality of identities other than the list of plurality of identities in the first and second profile, wherein the list of plurality of identities in the third profile are associated with a list of plurality of target communication devices located near the source communication device.

17. The method of claim 16, wherein the list of plurality of identities in the first profile and the second profile are associated with a list of plurality of target communication devices located near the source communication device.

18. A device comprising:

a transceiver; and

a processing device coupled to the transceiver and programmed to perform a method comprising;

receiving a service request from a source communication device, wherein the service request is based on selecting at least one of a plurality of profiles by the source communication device, wherein the plurality of profiles corresponds with a plurality of services required by the source communication device; and

establishing a call between the source communication device and at least one of the plurality of target communication devices based on the service request, wherein the at least one target communication device is associated with at least one of the plurality of identities indicated by at least one of the plurality of profiles and is located near the source communication device.

19. The device of claim 18, wherein each of the plurality of profiles contains a list of identities associated with a plurality of target communication devices.

20. The device of claim 18, wherein the processing device is further programmed to perform:

assigning a priority to the plurality of profiles based on the service request; and

establishing the call between the source communication device and at least one of the plurality of target communication devices based on the priority.