Account and Customer Creation in an On-Line Banking Model

• US 20110010203A1
• Filed: 09/09/2010
• Published: 01/13/2011
• Est. Priority Date: 04/17/2000
• Status: Active Grant

• Current Assignee: Accenture LLP (Accenture PLC)
• Original Assignee: Accenture LLP (Accenture PLC)
• Inventors: Storts, William E., Henry, Michael, Wottowa, Kennard L.
• Granted Patent: US 8,712,804 B2
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/386 using messaging services or messaging apps using mobile network messaging services for payment, e.g. SMS G06Q20/3255
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/06 Asset management; Financial planning or analysis
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A system, method and article of manufacture are provided for account and customer creation in an online banking model. An application is received from a customer. The application includes information relating to the user and also documentation relating to the user. A first computer is utilized to create a profile for the customer based on the application received from the customer. The first computer is also utilized to create an account for the customer. Information relating to the created profile and account is transmitted from the first computer to a second computer where a notification is generated. The notification indicates that the account has been created. The notification is transmitted from the second computer to the customer utilizing a network.

Claims

1-21. -21. (canceled)

22. A method for providing financial product recommendations for a customer of a financial institution, comprising:

displaying, via a computer system, an electronic banking service of the financial institution; and

displaying, via the computer system, quotations and information associated with third party financial products and services;

displaying, via the computer system, financial advisory content related to the third party products and services through the use of at least one of fund selection tools, asset allocation tools, portfolio tracking and planning tools, and financial calculators;

receiving, via the computer system, instructions from the customer to initiate transactions with third parties related to the third party financial products and services;

initiating, via the computer system, transactions from customer accounts of the financial institution to facilitate fulfillment of the third party financial products and services transactions based on the received instructions; and

notifying the customer, via the computer system, that the transactions have been initiated.

23. The method of claim 22, further including:

providing, via the computer system, a personalized portal within the online banking service, said personalized portal providing at least one of personal finance management information, a find-a-fund function, a find-a-loan function, a news portal, an investments buyer'"'"'s guide, and an insurance buyer'"'"'s guide.

24. The method of claim 22, wherein receiving the instructions from the customer includes:

receiving, from the customer, an application to purchase the third party financial products or services.

25. The method of claim 22, wherein the third party financial products and services includes at least one of credit cards, loans, insurance, and investments.

26. The method of claim 22, wherein the investment accounts include at least one of unit trust products and brokerage link services.

27. The method of claim 22, wherein the electronic banking service includes one or more investment accounts, one or more banking accounts, one or more insurance products, and a buyer'"'"'s advocate function.

28. The method of claim 22, wherein the banking accounts include at least one of a credit card account, a deposit account, and a loan, and wherein the banking services include at least one of an account statement, bill payment, and a fund transfer.

29. A computer-readable medium containing instructions operable to cause a computer system to perform a method for providing financial product recommendations for a customer of a financial institution, the method comprising:

displaying, via the computer system, an electronic banking service of the financial institution; and

displaying, via the computer system, quotations and information associated with third party financial products and services;

displaying, via the computer system, financial advisory content related to the third party products and services through the use of at least one of fund selection tools, asset allocation tools, portfolio tracking and planning tools, and financial calculators;

receiving, via the computer system, instructions from the customer to initiate transactions with third parties related to the third party financial products and services;

initiating, via the computer system, transactions from customer accounts of the financial institution to facilitate fulfillment of the third party financial products and services transactions based on the received instructions; and

notifying the customer, via the computer system, that the transactions have been initiated.

30. The computer-readable medium of claim 29, the method further including:

providing, via the computer system, a personalized portal within the online banking service, said personalized portal providing at least one of personal finance management information, a find-a-fund function, a find-a-loan function, a news portal, an investments buyer'"'"'s guide, and an insurance buyer'"'"'s guide.

31. The computer-readable medium of claim 29, wherein receiving the instructions from the customer includes:

receiving, from the customer, an application to purchase the third party financial products or services.

32. The computer-readable medium of claim 29, wherein the third party financial products and services includes at least one of credit cards, loans, insurance, and investments.

33. The computer-readable medium of claim 29, wherein the investment accounts include at least one of unit trust products and brokerage link services.

34. The computer-readable medium of claim 29, wherein the electronic banking service includes one or more investment accounts, one or more banking accounts, one or more insurance products, and a buyer'"'"'s advocate function.

35. The computer-readable medium of claim 29, wherein the banking accounts include at least one of a credit card account, a deposit account, and a loan, and wherein the banking services include at least one of an account statement, bill payment, and a fund transfer.

36. A system for providing financial product recommendations for a customer of a financial institution, the system comprising:

at least one memory to store data and instructions; and

at least one processor configured to access the at least one memory and, when executing the instructions, to;

cause an electronic banking service of the financial institution to be displayed to the customer; and

cause quotations and information associated with third party financial products and services to be displayed to the customer;

cause financial advisory content to be displayed to the customer, wherein the financial advisory content is related to the third party products and services through the use of at least one of fund selection tools, asset allocation tools, portfolio tracking and planning tools, and financial calculators;

receive instructions from the customer to initiate transactions with third parties related to the third party financial products and services;

initiate transactions from customer accounts of the financial institution to facilitate fulfillment of the third party financial products and services transactions based on the received instructions; and

notify the customer that the transactions have been initiated.

37. The system of claim 36, wherein the at least one processor is further configured to:

provide a personalized portal within the online banking service, said personalized portal providing at least one of personal finance management information, a find-a-fund function, a find-a-loan function, a news portal, an investments buyer'"'"'s guide, and an insurance buyer'"'"'s guide.

38. The system of claim 36, wherein when the at least one processor is configured to receive the instructions from the customer, the at least one processor is further configured to:

receive, from the customer, an application to purchase the third party financial products or services.

39. The system of claim 36, wherein the third party financial products and services includes at least one of credit cards, loans, insurance, and investments.

40. The system of claim 36, wherein the investment accounts include at least one of unit trust products and brokerage link services.

41. The system of claim 36, wherein the electronic banking service includes at least one or more investment accounts, one or more banking accounts, one or more insurance products, and a buyer'"'"'s advocate function.

42. The system of claim 36, wherein the banking accounts include at least one of a credit card account, a deposit account, and a loan, and wherein the banking services include at least one of an account statement, bill payment, and a fund transfer.