VIRTUAL MEETING AGGREGATOR SYSTEM AND METHOD

• US 20110040588A1
• Filed: 11/25/2009
• Published: 02/17/2011
• Est. Priority Date: 08/14/2009
• Status: Abandoned Application

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Puceta, Danielle Elizabeth, Durocher, Lisa L., Stein, Krista Keturah
• Application Number:
  US12/626,364
• Publication Number:
  US 20110040588A1
• Time in Patent Office: Days
• US Class Current: 705/7.11
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06375 Prediction of business process outcome or impact based on a proposed change
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0206 Price or cost determination based on market factors

Abstract

A meeting aggregator system and method enables the formulation of various meeting plan options, analysis of the return on investment and costs associated with each option. The meeting aggregator system accesses an inventory of meeting facilities (e.g., telepresence facilitites, web conference rooms, conference rooms for live meetings, etc.). The meeting aggregator accesses a variety of data sources and implements custom cost calculations to consider travel costs, cultural factors, environmental factors, travel policies and user preferences. A decision tool provides users access to interactive planning, analysis and resource booking.

Claims

1. A method, comprising:

receiving, at a meeting aggregator computer, a request to create a meeting plan for a meeting of attendees;

determining, by the meeting aggregator computer, a plurality of meeting options based on the request, resource availability, attendee preferences and company guidelines, wherein the plurality of meeting options comprise a meeting format comprising at least one of telepresence meeting, web conference, live meeting, and teleconference;

determining, by the meeting aggregator computer, a subset of the plurality of meeting options based on return on investment (ROI) of a first telepresence investment;

determining, by the meeting aggregator computer, costs associated with each of the plurality of options related to the meeting plan; and

providing, by the aggregator computer, a report including the subset of the plurality of meeting options and the costs.

2. The method of claim 1, wherein the request includes attendee information comprising the locations of attendees and at least one of a level for a subset of the attendees, an affiliation for a subset of the attendees, travel preferences a level for a subset of the attendees, and company travel guidelines for a subset of the attendees.

3. The method of claim 1, wherein the request includes meeting requirements comprising at least one of meeting room requirements, audio capability, video capability, interne connectivity, computer, a video screen size, a maximum number of locations, a minimum number of locations, and language translation requirements.

4. The method of claim 1, further comprising forecasting the impact of each option in the plurality of meeting options on the ROI of the first telepresence investment.

5. The method of claim 1, wherein the first telepresence investment comprises at least one of an ownership of a telepresence facility, a telepresence technology asset, a telepresence facility lease, and a telepresence service provider contract.

6. The method of claim 1, wherein the first telepresence investment includes a tiered pricing contract associated with a telepresence service provider.

7. The method of claim 1, wherein the ROI is at least partially based upon at least one of maximizing the utilization of a telepresence facility, maximizing the revenue generated by a telepresence facility and maximizing loyalty points associated with using a telepresence facility.

8. The method of claim 1, further comprising obtaining airline schedule and pricing information.

9. The method of claim 1, wherein resource availability is determined at least partially by a probabilistic assessment of the likelihood of losing a reservation for a meeting facility, wherein the losing the reservation comprises losing the reservation due to another meeting taking precedence.

10. The method of claim 1, wherein costs comprise travel costs comprising at least one of airfare, lodging, local transportation, meals and location specific spending habits.

11. The method of claim 1, wherein the costs comprise determining at least one of the costs associated with a first attendee not attending the meeting, the costs associated with changing the date and the costs associated with changing the time of the meeting.

12. The method of claim 1, wherein costs comprise location specific spending habits, and wherein the location specific spending habits are at least one of included in the request and stored in a central data repository.

13. The method of claim 1, wherein the meeting aggregator computer accesses a central data repository comprising facility profile data, client profile data and company profile data.

14. The method of claim 1, further comprising providing a user interface for registration, wherein the registration comprises registering at least one of a facility, a client and a company.

15. The method of claim 1, further comprising providing a meeting plan decision tool, wherein the meeting plan decision tool comprises a user interface for at least one of submitting a request, specifying meeting constraints and entering cost factors.

16. The method of claim 1, further comprising providing a meeting plan decision tool, wherein the meeting plan decision tool comprises viewing the plurality of options related to the meeting plan and choosing a preferred meeting option from the plurality of options.

17. The method of claim 1, wherein the report comprises at least one of average cost per attendee, average cost per company, a cost comparison between two options resource utilization and travel itineraries for a preferred option, wherein the preferred option is one of the subset of the plurality of meeting options.

18. The method of claim 1, wherein the subset of the plurality of meeting options is further determined at least partially upon the ROI of a second telepresence investment.

19. The method of claim 1, further comprising sending to a service provider a request to at least one reserve a teleconference facility, reserve a flight for an attendee, reserve a hotel room for an attendee and reserve a vehicle for an attendee.

20. The method of claim 1, further comprising determining an environmental cost by at least one of calculating a carbon footprint, acquiring environmental data from a service provider, and accessing a government database, wherein the costs include the environmental cost.

21. The method of claim 1, further comprising determining benefits associated with each of the plurality of options related to the meeting plan.

22. The method of claim 1, further comprising determining cultural factors for each of the telepresence options, wherein the cultural factors comprise at least one of language factors, religious factors, and local customs.

23. A tangible computer-readable medium having computer-executable instructions stored thereon that, if executed by a payment management computer, cause the payment management computer to perform a method comprising:

receiving a request to create a meeting plan for a meeting of attendees;

determining a plurality of meeting options based on the request, resource availability, attendee preferences and company guidelines, wherein the plurality of meeting options comprise a meeting format comprising at least one of telepresence meeting, live meeting, and teleconference;

determining a subset of the plurality of meeting options based on return on investment (ROI) of a first telepresence investment;

determining costs associated with each of the plurality of options related to the meeting plan; and

providing a report including the subset of the plurality of meeting options and the costs.

24. A system comprising:

a network interface communicating with a meeting aggregator computer comprising a memory, a processor and a computer program; and

the processor, when executing the computer program, is configured to;

receive a request to create a meeting plan for a meeting of attendees;

determine a plurality of meeting options based on the request, resource availability, attendee preferences and company guidelines, wherein the plurality of meeting options comprise a meeting format comprising at least one of telepresence meeting, live meeting, and teleconference;

determine a subset of the plurality of meeting options based on return on investment (ROI) of a first telepresence investment;

determine costs associated with each of the plurality of options related to the meeting plan; and

provide a report including the subset of the plurality of meeting options and the costs.