Client Identification System Using Video Conferencing Technology

• US 20110072500A1
• Filed: 09/08/2010
• Published: 03/24/2011
• Est. Priority Date: 09/08/2009
• Status: Active Grant

• Current Assignee: Lastwall Networks Inc.
• Original Assignee: Thomas Varghese
• Inventors: Varghese, Thomas
• Granted Patent: US 8,904,489 B2
• Time in Patent Office: Days
• US Class Current: 726/7
• CPC Class Codes: G06F 21/32 using biometric data, e.g. fingerprints, iris scans or voiceprints

Abstract

A system and process for identifying a client, comprising a client device having a video camera and a voice transmitting and receiving device capable of transmitting a client'"'"'s image and voice via a communication carrier system and a communications network to a user terminal, whereby the user terminal permits an authentication of the client'"'"'s image and voice in real time. Another aspect of the present invention includes a method of identifying a fraudster, comprising the steps of using a client device having a video camera and voice transmitting and receiving device to initiate an authentication of a client'"'"'s identity, transmitting the fraudster'"'"'s image and voice over a communication carrier system and a communications network to a user terminal, comparing the fraudster'"'"'s image and voice to client data, and storing the fraudster data.

Claims

1. A system for identifying a client, comprising:

a client device having a video camera and a voice transmitting and receiving device capable of transmitting a client'"'"'s image and voice via a communication carrier system and a communications network to a user terminal, whereby the user terminal permits an authentication of the client'"'"'s image and voice in real time.

2. The system of claim 1, wherein the communication carrier system is selected from a group consisting of a cellular telephone system, a wireless carrier system, and a satellite communication system.

3. The system of claim 1, wherein the user terminal has a voice transmitting and receiving device.

4. The system of claim 1, wherein the user terminal is operated by a live advisor.

5. The system of claim 1, wherein the client'"'"'s image and voice is authenticated by comparing it with at least one client'"'"'s identification data.

6. The system of claim 5, wherein the at least one client'"'"'s identification data is stored in a database.

7. The system of claim 1, wherein the client'"'"'s image and voice is authenticated with non-confidential information.

8. The system of claim 1, wherein the client'"'"'s image and voice is authenticated with static information.

9. A method of identifying a client, comprising the steps of:

using a client device having a video camera and voice transmitting and receiving device to initiate an authentication of a client'"'"'s identity;

transmitting a client'"'"'s image and voice over a communication carrier system and a communications network to a user terminal; and

authenticating the client'"'"'s image and voice in real time.

10. The method of claim 9, further comprising the step of displaying the client'"'"'s image and voice on the user terminal'"'"'s voice transmitting and receiving device.

11. The method of claim 9, further comprising the step of authenticating the client'"'"'s image by comparing the client'"'"'s image to client data stored by the user terminal.

12. The method of claim 9, further comprising the step of authenticating the client'"'"'s voice by comparing the client'"'"'s voice to client data stored by the user terminal.

13. The method of claim 9, further comprising the step of authenticating the client'"'"'s image and voice by asking non-confidential information.

14. The method of claim 9, further comprising the step of authenticating the client'"'"'s image and voice by asking static information.

15. A method of identifying a fraudster, comprising the steps of

using a client device having a video camera and voice transmitting and receiving device to initiate an authentication of a client'"'"'s identity;

transmitting the fraudster'"'"'s image and voice over a communication carrier system and a communications network to a user terminal;

comparing the fraudster'"'"'s image and voice to client data; and

storing the fraudster data.

16. The method of claim 15, further comprising the step of displaying the fraudster'"'"'s image and voice on the user terminal'"'"'s voice transmitting and receiving device.

17. The method of claim 15, further comprising the step of comparing the fraudster'"'"'s image to client data stored by the user terminal.

18. The method of claim 15, further comprising the step of comparing the fraudster'"'"'s voice to client data stored by the user terminal.

19. The method of claim 15, further comprising the step of comparing the fraudster'"'"'s image and voice to client data by asking non-confidential information.

20. The method of claim 15, further comprising the step of comparing the fraudster'"'"'s image and voice to client data by asking static information.