Method and system for efficient management of speech transcribers

  • US 20110087491A1
  • Filed: 10/14/2009
  • Published: 04/14/2011
  • Est. Priority Date: 10/14/2009
  • Status: Active Grant
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First Claim
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1. A method to improve the speed and efficiency of human and computerized speech transcription through an automated transcription management system comprising:

  • monitoring automatically the queue of transcription jobs to be worked;

    allocating automatically the transcription jobs across a pool of at least one of human computerized transcribing resources;

    monitoring automatically the performance of the current pool of at least one of human and computerized transcribing resources;

    creating automatically forecasts of expected future transcribing resource needs and,re-adjusting automatically the use of currently active transcribing resources, pools of reserve transcribing resources, and recruitment of potential future transcribing resources to meet the transcription job forecasts.

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