SYSTEMS AND METHODS FOR ENHANCING A USER VISIT TO A SITE PREMISES

• US 20110105092A1
• Filed: 11/03/2009
• Published: 05/05/2011
• Est. Priority Date: 11/03/2009
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Gharachorloo, Nader, Felt, Michelle, Saeed, Farida
• Granted Patent: US 8,618,935 B2
• Time in Patent Office: Days
• US Class Current: 455/414.1
• CPC Class Codes: H04M 2242/15 Information service where the information is dependent on the location of the subscriber
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/18 Information format or content conversion, e.g. adaptation by the network of the transmitted or received information for the purpose of wireless delivery to users or terminals

Abstract

Exemplary systems and methods for enhancing a user visit to a site premises are disclosed. An exemplary method includes a mobile device tracking a geographic location of the mobile device, accessing site data associated with a site premises, and providing an interactive user interface configured to enhance a visit of a user of the mobile device to the site premises based on the site data associated with the site premises and the geographic location of the mobile device within the site premises. In certain embodiments, an output may be selected based on the geographic location of the mobile device within the site premises and provided via the interactive user interface for experiencing by the user of the mobile device. Corresponding systems and methods are also disclosed.

Claims

1. A system comprising:

a location tracking facility that tracks a geographic location of a mobile device;

a site data management facility that maintains site data for a site premises; and

an interactive interface facility communicatively coupled to the location tracking facility and the site data management facility and that provides an interactive user interface configured to enhance a visit of a user of the mobile device to the site premises based on the site data for the site premises and the geographic location of the mobile device within the site premises.

2. The system of claim 1, wherein the interactive interface facility provides an output via the interactive user interface for experiencing by the user based on the geographic location of the mobile device within the site premises.

3. The system of claim 2, wherein the output comprises an alert configured to notify the user that the user has missed a site feature within the site premises.

4. The system of claim 2, wherein the output comprises an alert configured to notify the user that the user has backtracked to a site feature previously visited by the user within the site premises.

5. The system of claim 2, wherein the output comprises a virtual tour of at least one of the site premises and a site feature within the site premises.

6. The system of claim 2, wherein the output comprises an automatic presentation of media content associated with a site feature in response to a determination that the geographic location of the mobile device is within a predefined distance of the site feature.

7. The system of claim 2, wherein the output comprises an alert configured to notify the user that the user has been credited for locating a treasure hunt item, wherein the user is credited for locating the treasure hunt item in response to a determination that the geographic location of the mobile device is within a predefined distance of a site feature associated with the treasure hunt item.

8. The system of claim 2, wherein the output comprises directions from the geographic location of the mobile device within the site premises to a site feature within the site premises.

9. The system of claim 2, wherein the output comprises directions configured to guide the user of the mobile device to follow a planned route within the site premises.

10. The system of claim 9, wherein the output comprises a visual indicator of at least one of a completed visit to a site feature included along the planned route within the site premises and a completed segment of the planned route within the site premises.

11. The system of claim 1, wherein the interactive user interface includes an interactive map of at least a portion of the site premises, the interactive map visually indicating a location of a site feature within the site premises.

12. The system of claim 1, wherein the interactive map visually indicates at least one of a high traffic area, a popular site feature, a special event, and a search result site feature associated with the site premises.

13. The system of claim 1, wherein the site premises comprises at least one of an amusement park and a museum.

14. The system of claim 1, further comprising a site operator portal facility communicatively coupled to the site data management facility and configured to receive the site data from an operator device associated with an operator of the site premises.

15. A system comprising:

a site data management facility that maintains site data associated with a site premises; and

an interactive interface facility that provides an interactive user interface including at least one tool configured to facilitate a user definition of a planned route within the site premises;

wherein the interactive user interface includes an interactive map of at least a portion of the site premises; and

wherein the at least one tool is configured to facilitate a user selection of one or more site features located within the site premises and visually indicated within the interactive map for inclusion in the planned route.

16. The system of claim 15, wherein the at least one tool comprises a user selectable option for visually indicating at least one of a high traffic area, a popular site feature, a special event, and a search result site feature associated with the site premises within the interactive map.

17. The system of claim 15, wherein the site premises comprises at least one of an amusement park and a museum.

18. A method comprising:

tracking, by a mobile device, a geographic location of the mobile device;

accessing, by the mobile device, site data associated with a site premises;

providing, by the mobile device, an interactive user interface configured to enhance a visit of a user of the mobile device to the site premises based on the site data associated with the site premises and the geographic location of the mobile device within the site premises.

19. The method of claim 18, wherein the interactive user interface is configured to enhance the user visit to the site premises by providing an output for experiencing by the user based on the geographic location of the mobile device within the site premises.

20. The method of claim 19, wherein the output comprises at least one of an alert configured to notify the user that the user has missed a site feature within the site premises, one or more directions from the geographic location of the mobile device within the site premises to the missed site feature within the site premises, an image of the missed site feature, and a virtual tour of the missed site feature.

21. The method of claim 19, wherein the output comprises at least one of an alert configured to notify the user that the user has backtracked to a previously visited site feature within the site premises and directions away from the previously visited site feature to another site feature within the site premises.

22. The method of claim 18, further comprising:

providing, by the mobile device via the interactive user interface, access to a treasure hunt event within the site premises;

determining, by the mobile device, that the geographic location of the mobile device is within a predefined distance of a site feature associated with a treasure hunt item included in the treasure hunt event; and

automatically crediting, by the mobile device, the user of the mobile device for locating the treasure hunt item in response to the determination.

23. The method of claim 18, wherein the interactive user interface includes at least one tool configured to facilitate a user definition of a planned route within the site premises.

24. The method of claim 23, wherein:

the interactive user interface includes an interactive map of at least a portion of the site premises; and

the at least one tool visually indicates at least one of a high traffic area, a popular site feature, a special event, and a search result site feature associated with the site premises within the interactive map.

25. The method of claim 18, wherein the interactive user interface includes a plurality of images of a plurality of site features located within the site premises;

wherein the method further comprises;

detecting, by the mobile device, a user selection a an image included in the plurality of images; and

providing, by the mobile device, an output configured to guide the user of the mobile device from the geographic location of the mobile device within the site premises to a location of a site feature corresponding to the selected image.

26. The method of claim 18, embodied as computer-executable instructions on at least one tangible computer-readable medium.