SYSTEM AND METHOD FOR HYBRID PROCESSING IN A NATURAL LANGUAGE VOICE SERVICES ENVIRONMENT

  • US 20110112827A1
  • Filed: 02/09/2010
  • Published: 05/12/2011
  • Est. Priority Date: 11/10/2009
  • Status: Active Grant
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First Claim
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1. A method for hybrid processing in a natural language voice services environment, comprising:

  • detecting at least one multi-modal interaction at an electronic device, wherein the multi-modal interaction includes at least a natural language utterance;

    communicating one or more messages containing information relating to the multi-modal interaction to a virtual router in communication with the electronic device, wherein the electronic device communicates the one or more messages to the virtual router through a messaging interface;

    receiving one or more messages containing information relating to an intent of the multi-modal interaction at the electronic device, wherein the electronic device receives the one or more messages from the virtual router through the messaging interface; and

    resolving the multi-modal interaction at the electronic device based on the information contained in the one or more messages received from the virtual router.

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