Systems and methods for organizing collective social intelligence information using an organic object data model

• US 20110112995A1
• Filed: 06/24/2010
• Published: 05/12/2011
• Est. Priority Date: 10/28/2009
• Status: Abandoned Application

• Current Assignee: Industrial Technology Research Institute
• Original Assignee: Industrial Technology Research Institute
• Inventors: Lin, Chun-Wei, Fu, Tao-Yang, Chang, Chu-Fei, Lo, Chia-Hao, Wu, Tai-Ting
• Application Number:
  US12/801,777
• Publication Number:
  US 20110112995A1
• Time in Patent Office: Days
• US Class Current: 706/12
• CPC Class Codes: G06F 16/353 into predefined classes
• CPC Class Codes: G06N 20/00 Machine learning

Abstract

A method for capturing and organizing intelligence data using an organic data model includes: receiving one or more webpages containing social intelligence data; segmenting content of the one or more webpages containing social intelligence data; identifying named entities in the segmented content of the one or more webpages; identifying topics in the segmented content of the one or more webpages; identifying opinions in the segmented content of the one or more webpages; integrating the identified named entities, topics, and opinions to construct an organic object data model; and storing organic object data associated with the constructed organic object data model in an organic object database.

Claims

1. A method for capturing and organizing social intelligence data collected online using an organic object data model, the method comprising:

receiving, by a computer configured to capture and manage social intelligence information, one or more webpages containing social intelligence data;

segmenting, by the computer, content of the one or more webpages containing social intelligence data;

identifying, by the computer, named entities in the segmented content of the one or more webpages;

identifying, by the computer, topics in the segmented content of the one or more webpages;

identifying, by the computer, opinions in the segmented content of the one or more webpages;

integrating, by the computer, the identified named entities, topics, and opinions to construct an organic object data model; and

storing, by the computer, organic object data associated with the constructed organic object data model in an organic object database.

2. The method of claim 1, wherein the identifying the named entities further comprises:

training, by the computer, an object recognition module using a Conditional Random Field (CRF) based algorithm.

3. The method of claim 2, wherein the identifying the named entities further comprises:

classifying, by the computer, the identified named entities based on predetermined criteria and storing the classified named entities in a lexicon dictionary.

4. The method of claim 3, wherein the identifying the topics further comprises:

training, by the computer, a topic classification and identification module based on semantic similarities and machine-based classifications between topics.

5. The method of claim 4, wherein the identifying the topics further comprises:

classifying, by the computer, the identified topics based on topic patterns and semantic similarities stored in the lexicon dictionary.

6. The method of claim 5, wherein the identifying the opinions further comprises:

training, by the computer, an opinion mining module based on a machine learning-based algorithm, including a support vector machine.

7. The method of claim 6, wherein the identifying the opinions further comprises:

classifying, by the computer, the identified opinions using a plug-in module containing language patterns or grammatical rules.

8. A method for capturing and managing social intelligence data collected online using an organic object data model, the method comprising:

receiving, by a computer configured to capture and manage social intelligence information, one or more webpages containing social intelligence data;

segmenting, by the computer, content from the one or more webpages containing social intelligence data;

identifying, by the computer, named entities in the segmented content of the one or more webpages;

identifying, by the computer, topics in the segmented content of the one or more webpages;

identifying, by the computer, opinions in the segmented content of the one or more webpages;

integrating, by the computer, the identified named entities, topics, and opinions to construct an organic object data model; and

storing, by the computer, organic object data associated with the constructed organic object data model in an organic object database.

9. The method of claim 8, wherein the identifying the named entities further comprises:

training, by the computer, an object recognition module using a Conditional Random Field (CRF) based algorithm; and

classifying, by the computer, the identified named entities based on predetermined criteria and storing the classified named entities in the lexicon dictionary.

10. The method of claim 9, wherein the identifying the named entities further comprises:

selecting, by the computer, named entities with appearance frequency over a threshold value in a specific time period.

11. The method of claim 8, wherein the identifying the topics further comprises:

training, by the computer, a topic classification and identification module based on semantic similarities among topics.

12. The method of claim 11, wherein the identifying the topics further comprises:

classifying, by the computer, the identified topics based on topic patterns and semantic similarities stored in the lexicon dictionary.

13. The method of claim 8, wherein the identifying the opinions further comprises:

training, by the computer, an opinion mining module based on a machine learning-based algorithm, including a support vector machine.

14. The method of claim 13, wherein the identifying the opinions further comprises:

classifying, by the computer, the identified opinions using a plug-in module containing language patterns or grammatical rules.

15. A system for capturing and organizing social intelligence data collected online using an organic object data model, the system being implemented by one or more computer processors executing computer programs stored on computer readable storage medium, the system comprising:

a segmentation and integration module coupled to a training database, the segmentation and integration modules configured to receive webpages containing social intelligence data;

an object recognition module coupled to the segmentation and integration module, the object integration module configured to identify classified named entities contained in the received webpages;

a topic classification and identification module coupled to the segmentation and integration module, the topics classification and identification module configured to identify topics for each sentence and paragraph of the received webpages;

an opinion mining and sentiment analysis module coupled to the segmentation and integration module, the opinion mining and sentiment analysis module configured to determine opinions in sentences of the received webpages and opinions associated with the identified named entities or the identified topics; and

an object relationship construction module coupled to the segmentation and integration module, the object relation construction module configured to define relationships between named entities.

16. The system of claim 15, wherein the identified named entities are organic objects, and the identified topics and opinions are social attributes associated with their corresponding objects.

17. The system of claim 15, the object recognition module further comprising:

a named entity recognition module configured to identify named entities based on a Conditional Random Field (CRF) based machine learning process;

a post-processing classifier module configured to classify the identified named entities based on predetermined criteria; and

an intelligent named entity filtering module configured to update a lexicon dictionary and the training database.

18. The system of claim 15, the topic classification and identification module further comprising:

a training module configured to apply a semantic vector based machine learning method to train a topic classifier to identify topic patterns and new topics.

19. The system of claim 15, the opinion mining and sentiment analysis module further comprising:

an opinion mining classifier configured to implement a machine learning algorithm and retrieve data from a plug-in module containing grammatical rules or language patterns to determine the opinions.

20. The system of claim 15, the segmentation and integration module further comprising:

a segmentation module configured to segment the content of the received webpages based on a Conditional Random Field (CRF) based algorithm and data retrieved from a lexicon dictionary; and

an integration module configured to integrate the identified named entities received from the object recognition module, the identified topics from the topic classification and identification module, and the identified opinions from the opinion mining and sentiment analysis module to create an organic object data model.

21. The system of claim 20, wherein the organic object model includes an organic object, self-producing attributes associated with the organic object, domain-specific attributes associated with the organic object, and social attributes associated with the organic object.

22. A system for capturing and organizing social intelligence data collected online, the system being implemented by one or more computer processors executing computer programs stored on computer readable storage medium, the system comprising:

a segmentation and integration module coupled to a training database, the segmentation and integration module configured to receive webpages containing social intelligence data and support an organic object model including an organic object, self-producing attributes associated with the organic object, domain-specific attributes associated with the organic object, and social attributes associated with the organic object;

an object recognition module coupled to the segmentation and integration module, the object integration module configured to identify named entities contained in the received webpages, wherein the determined named entities are organic objects;

a topic classification and identification module coupled to the segmentation and integration module, the topic classification and identification module configured to identify topics for each sentence and paragraph of the received webpages, wherein the identified topics are social attributes associated with their corresponding organic objects;

an opinion mining and sentiment analysis module coupled to the segmentation and integration module, the opinion mining and sentiment analysis module configured to determine opinions in sentences of the received webpages and opinions associated with identified named entities, wherein the identified opinions are social attributes associated with their corresponding organic objects; and

an object relationship construction module coupled to the segmentation and integration module, the object relationship construction module configured to define relationships between organic objects.