SYSTEM AND METHOD FOR MANAGING DELIVERY OF PUBLIC SERVICES

• US 20110191475A1
• Filed: 02/01/2010
• Published: 08/04/2011
• Est. Priority Date: 02/01/2010
• Status: Active Grant

• Current Assignee: Trove Predictive Data Science LLC
• Original Assignee: Gridglo Corp.
• Inventors: Sudit, Isaias
• Granted Patent: US 8,504,668 B2
• Time in Patent Office: Days
• US Class Current: 709/226
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis

Abstract

Systems and methods of managing public services provided by a utility are described. The method includes determining a presence of one or more users at a particular location based on a current status of one or more communication devices. The method further includes predicting consumption of the public service responsive to the determining step.

Claims

1. A method of managing a public service provided by a utility, comprising:

determining a presence of one or more users at a particular location based on a current status of one or more communication devices; and

predicting consumption of said public service responsive to said determining step.

2. The method according to claim 1, further comprising selecting at least one of said communication devices to comprise a portable handheld wireless communications device that is commonly carried by one of said users.

3. The method according to claim 1, further comprising using registration information for said communication devices as an aid to said predicting step.

4. The method according to claim 3, further comprising obtaining at least a portion of said registration information directly from said users.

5. The method according to claim 4, further comprising obtaining at least a portion of said registration information from one or more databases containing information concerning at least one of said individuals, said location, and said communications devices.

6. The method according to claim 3, further comprising generating one or more usage profiles for said public service based on said registration information as an aid to said predicting step, each of said usage profiles associated with one of said users.

7. The method according to claim 3, wherein said registration information for each one of said communications devices comprises one or more information items selected from the group consisting of user information for a one of said users associated with said each one of said communication devices and location information specifying one or more locations associated with said each one of said communication devices.

8. The method according to claim 7, wherein said registration information further comprises appliance information for one or more appliances located at each of said locations associated with said each one of said communication devices.

9. The method according to claim 1, further comprising adjusting an availability of said public service responsive to said predicting step.

10. The method according to claim 9, wherein said adjusting step further comprises adjusting at least one of a supply, an availability and a routing of said public service.

11. The method according to claim 1, further comprising selecting said current status to comprise at least one of activity information for said communications devices and location information for said communications devices.

12. The method according to claim 11, further comprising selecting said activity information to comprise network activity information and non-network activity information.

21. The system of claim 11, wherein said current status comprises at least one of activity information for said communications devices and location information for said communications devices.

22. The system of claim 21, wherein said activity information comprises network activity information and non-network activity information.

23. The system of claim 11, further comprising a utility data hub communicatively coupled to said E/R system, said utility data hub configured for receiving said estimated usage data from said E/R system and adjusting an availability of said public service based on said estimated usage data.

24. The system of claim 23, wherein said utility data hub is configured for said adjusting of said availability of said public service by modifying at least one of a supply, an availability and a routing of said public service.

13. A system for managing a public service provided by a utility, comprising:

an estimation/registration (E/R) system, comprising;

a storage element for receiving a current status of one or more communications devices, and

a processing element configured for determining a presence of one or more users at a particular location based on said current status of said communications devices and generating estimated usage data for said public service responsive to said determining.

14. The system of claim 13, wherein at least one of said communication devices comprises a portable handheld wireless communications device that is commonly carried by one of said users.

15. The system of claim 13, wherein said processing element is further configured for using registration information for said communication devices as an aid to said predicting.

16. The system of claim 15, wherein said processing element is further configured for obtaining at least a portion of said registration information directly from said users.

17. The system of claim 16, wherein said processing element is further configured for obtaining at least a portion of said registration information from one or more databases containing information concerning at least one of said individuals, said location, and said communications devices.

18. The system of claim 15, wherein said processing element is further configured for generating one or more usage profiles for said public service as an aid to said predicting step based on said registration information, each of said usage profiles associated with one of said users.

19. The system of claim 15, wherein said registration information for each one of said communications devices comprises one or more information items selected from the group consisting of user information for a one of said users associated with said each one of said communication devices and location information specifying one or more locations associated with said each one of said communication devices.

20. The system of claim 19, wherein said registration information further comprises appliance information for one or more appliances located at each of said locations associated with said each one of said communication devices.