AVIATION FIELD SERVICE REPORT NATURAL LANGUAGE PROCESSING

• US 20110257839A1
• Filed: 05/24/2011
• Published: 10/20/2011
• Est. Priority Date: 10/07/2005
• Status: Active Grant

• Current Assignee: Honeywell International Inc.
• Original Assignee: Honeywell International Inc.
• Inventors: Mukherjee, Joydeb
• Granted Patent: US 9,886,478 B2
• Time in Patent Office: Days
• US Class Current: 701/35
• CPC Class Codes: B64F 5/40 Maintaining or repairing aircraft
• CPC Class Codes: B64F 5/60 Testing or inspecting aircraft components or systems
• CPC Class Codes: G06F 16/243 Natural language query formulation
• CPC Class Codes: G06F 16/24522 Translation of natural language queries to structured queries
• CPC Class Codes: G06F 40/284 Lexical analysis, e.g. tokenisation or collocates
• CPC Class Codes: G06F 40/30 Semantic analysis
• CPC Class Codes: G06F 40/56 Natural language generation
• CPC Class Codes: G07C 5/0808 Diagnosing performance data testing of vehicles G01M17/00; testing of electrical installation on vehicles G01R31/005
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

An aircraft service information handling system comprises an input module operable to collect field service narrative data. A natural language data extraction module extracts problem data and related solution data from the narrative data, and a database module populates an aircraft service information database with the extracted problem data and the related extracted solution data. The database module further searches the database for populated problem data, and retrieves the related populated solution data.

Claims

1. A method of managing aircraft service information, comprising:

collecting field service narrative data;

extracting problem data from the narrative data;

extracting solution data from the narrative data;

contextualizing the problem data and the solution data; and

populating an aircraft service information database with the extracted problem data and the related extracted solution data.