SECURE VOICE BIOMETRIC ENROLLMENT AND VOICE ALERT DELIVERY SYSTEM
First Claim
1. A method comprising:
- enrolling a potential enrollee for an identity-monitoring service, the enrolling comprising acquiring personally-identifying information (PII) and capturing a voiceprint;
wherein, following successful completion of the enrolling, the potential enrollee is an enrollee;
responsive to an identified suspicious event related to the PII;
creating an identity alert;
establishing voice communication with an individual purporting to be the enrollee;
performing voice-biometric verification of the individual, the voice-biometric verification comprising comparing one or more spoken utterances with the voiceprint;
wherein, following successful completion of the voice-biometric verification, the individual is a verified enrollee; and
authorizing delivery of the identity alert to the verified enrollee.
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Accused Products
Abstract
In one embodiment, a method includes enrolling a potential enrollee for an identity-monitoring service. The enrolling includes acquiring personally-identifying information (PII) and capturing a voiceprint. Following successful completion of the enrolling, the potential enrollee is an enrollee. The method further includes, responsive to an identified suspicious event related to the PII, creating an identity alert, establishing voice communication with an individual purporting to be the enrollee, and performing voice-biometric verification of the individual. The voice-biometric verification includes comparing one or more spoken utterances with the voiceprint. Following successful completion of the voice-biometric verification, the individual is a verified enrollee. In addition, the method includes authorizing delivery of the identity alert to the verified enrollee.
71 Citations
34 Claims
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1. A method comprising:
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enrolling a potential enrollee for an identity-monitoring service, the enrolling comprising acquiring personally-identifying information (PII) and capturing a voiceprint; wherein, following successful completion of the enrolling, the potential enrollee is an enrollee; responsive to an identified suspicious event related to the PII; creating an identity alert; establishing voice communication with an individual purporting to be the enrollee; performing voice-biometric verification of the individual, the voice-biometric verification comprising comparing one or more spoken utterances with the voiceprint; wherein, following successful completion of the voice-biometric verification, the individual is a verified enrollee; and authorizing delivery of the identity alert to the verified enrollee. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A voice-biometric system comprising:
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an interactive voice-response (IVR) system operable to exchange voice communication with a communication device over a network; a voice-alert system (VAS) communicably coupled to the IVR system via a computer network, the VAS operable, in conjunction with the IVR system, to; enroll a potential enrollee for an identity-monitoring service, the enrollment comprising acquiring personally-identifying information (PII) and capturing a voiceprint; wherein, following successful completion of the enrolling, the potential enrollee is an enrollee; responsive to an identified suspicious event related to the PII; create an identity alert; establish voice communication with an individual purporting to be the enrollee; perform voice-biometric verification of the individual, the voice-biometric verification comprising comparing one or more spoken utterances with the voiceprint; wherein, following successful completion of the voice-biometric verification, the individual is a verified enrollee; and authorize delivery of the identity alert to the verified enrollee. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. The voice-biometric system of claim 33, wherein:
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the notification comprises at least one selected from the group consisting of;
a voicemail, a text message, and an email message; andwherein the VAS, in conjunction with the IVR system, is operable to send the notification.
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34. A computer-program product comprising a computer-usable medium having computer-readable program code embodied therein, the computer-readable program code adapted to be executed to implement a method comprising:
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enrolling a potential enrollee for an identity-monitoring service, the enrolling comprising acquiring personally-identifying information (PII) and capturing a voiceprint; wherein, following successful completion of the enrolling, the potential enrollee is an enrollee; responsive to an identified suspicious event related to the PII; creating an identity alert; establishing voice communication with an individual purporting to be the enrollee; performing voice-biometric verification of the individual, the voice-biometric verification comprising comparing one or more spoken utterances with the voiceprint; wherein, following successful completion of the voice-biometric verification, the individual is a verified enrollee; and authorizing delivery of the identity alert to the verified enrollee.
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Specification