SERVICE DELIVERY MANAGEMENT FOR BROKERED SERVICE DELIVERY OF SERVICE GROUPS

• US 20110295646A1
• Filed: 05/26/2010
• Published: 12/01/2011
• Est. Priority Date: 05/26/2010
• Status: Abandoned Application

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Barros, Alistair P.
• Application Number:
  US12/788,087
• Publication Number:
  US 20110295646A1
• Time in Patent Office: Days
• US Class Current: 705/7.26
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

A broker consumer gateway may interface with a service consumer of a computing device consuming a service group including at least two asynchronously executing services, including receiving requests for forms, providing the forms, and receiving submitted forms. A service delivery manager may execute delivery of the service group to the service consumer. The service delivery manager may include a service coordinator that coordinates the delivery of the service group, based on a coordination model characterizing the service group in which the forms are associated with service states of the at least two services of the service group, and in which transitions between the service states are executed based on the submitted forms. The service delivery manager may include a service group manager that identifies synchronization states within the coordination model at which it is allowable for the service delivery manager to alter a group level attribute of the service group.

Claims

1. A computer system including instructions stored on a computer-readable storage medium, the computer system comprising:

a broker consumer gateway configured to cause at least one processor to interface with a service consumer of a computing device consuming a service group including at least two asynchronously executing services, including receiving requests for forms, providing the forms, and receiving submitted forms;

a service delivery manager configured to cause the at least one processor to execute delivery of the service group to the service consumer, the service delivery manager including

a service coordinator configured to cause the at least one processor to coordinate the delivery of the service group, based on a coordination model characterizing the service group in which the forms are associated with service states of the at least two services of the service group, and in which transitions between the service states are executed based on the submitted forms, and

a service group manager configured to cause the at least one processor to identify synchronization states within the coordination model at which it is allowable for the service delivery manager to alter a group level attribute of the service group during the delivery.

2. The system of claim 1, wherein the group level attribute includes an authentication level associated with the service group and the user.

3. The system of claim 1, wherein the system includes a payment manager configured to execute payment collection for at least a portion of the delivery, and wherein the group level attribute includes the payment executed in association with a synchronization state of a synchronization state of the synchronization states.

4. The system of claim 1, wherein the group level attribute includes a composition of the at least two services within the service group, and wherein the service group manager is configured to add or remove a service from the service group at a synchronization state of the synchronization states.

5. The system of claim 1 comprising a consumer session manager configured to cause the at least one processor to create at least one consumer session during which to execute at least a portion of the service group.

6. The system of claim 5 comprising a consumer instance manager configured to cause the at least one processor to create at least one instance of each of the at least two services of the service group within the at least one consumer session, the at least one instance being associated with a user of the at least one service.

7. The system of claim 6, wherein the service delivery manager is configured to cause the at least one processor to persist a current state of the coordination model within the at least one instance and the at least one consumer session, in response to a termination of the at least one consumer session by the user.

8. The system of claim 1, comprising a forms mediator configured to cause the at least one processor to format the forms based on a delivery channel associated with the service consumer, during the delivery.

9. The system of claim 1 comprising a service regulator configured to cause the at least one processor to map service interfaces of the at least two services into a description of the states and transitions between the states.

10. A computer-implemented method including executing instructions stored on a computer-readable storage medium, the method comprising:

interfacing with a service consumer of a computing device consuming a service group including at least two asynchronously executing services to thereby execute a delivery of the service group to the service consumer, including receiving requests for forms, providing the forms, and receiving submitted forms;

coordinating the delivery of the service group, based on a coordination model characterizing the service group in which the forms are associated with service states of the at least two services of the service group, and in which transitions between the service states are executed based on the submitted forms; and

identifying synchronization states within the coordination model at which it is allowable to alter a group level attribute of the service group during the delivery.

11. The method of claim 10 wherein the coordinating comprises:

receiving a form request for a form associated with a current state of the coordination model;

obtaining a form template for the requested form; and

formatting the requested form based on a delivery channel associated with the service consumer, during the delivery.

12. The method of claim 10, wherein the group level attribute includes an authentication level associated with the service group and the user.

13. The method of claim 10, wherein the group level attribute includes a payment executed in association with a synchronization state of the synchronization states.

14. The method of claim 10, wherein the group level attribute includes a composition of the at least two services within the service group, comprising adding or removing a service from the service group at a synchronization state of the synchronization states.

15. The method of claim 10 comprising creating at least one consumer session during which to execute at least a portion of the service group.

16. The method of claim 15 comprising creating at least one instance of each of the at least two services of the service group within the at least one consumer session, the at least one instance being associated with a user of the at least one service.

17. The method of claim 16, wherein the coordinating comprises:

detecting a termination of the at least one consumer session; and

persisting a current state of the coordination model within the at least one instance and the at least one consumer session, in response to the termination.

18. A computer program product, the computer program product being tangibly embodied on a computer-readable storage medium and including executable code that, when executed, is configured to cause at least one data processing apparatus to:

interface with a service consumer of a computing device consuming a service group including at least two asynchronously executing services to thereby execute a delivery of the service group to the service consumer, including receiving requests for forms, providing the forms, and receiving submitted forms;

coordinate the delivery of the service group, based on a coordination model characterizing the service group in which the forms are associated with service states of the at least two services of the service group, and in which transitions between the service states are executed based on the submitted forms; and

identify synchronization states within the coordination model at which it is allowable to alter a group level attribute of the service group during the delivery.

19. The computer program product of claim 18, wherein the group level attribute includes an authentication level associated with the service group and the user, a payment collection, and/or a composition of the at least two services within the service group.

20. The computer program product of claim 18 wherein the executable code causes the at least one data processing apparatus to coordinate the delivery including:

receiving a form request for a form associated with a current state of the coordination model;

obtaining a form template for the requested form; and

formatting the requested form based on a delivery channel associated with the service consumer, during the delivery.