EVENT DETECTION AND RESPONSE USING RICH NETWORK CONTENT

• US 20110314144A1
• Filed: 06/22/2010
• Published: 12/22/2011
• Est. Priority Date: 06/22/2010
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: GOODMAN, William David
• Granted Patent: US 8,301,765 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences

Abstract

A server device may receive a notification indicating that an event has occurred, where the notification specifies an area associated with the event. The server device may further send a request for network content in response to the notification; receive the network content for each of a group of user devices, where the network content includes a location for each of the group of user devices and incident information for each of the group of user devices; generate geo fence information based on the area associated with the event, the geo fence information including boundaries for a geo fence that surrounds the location of the event; generate state information, associated with the geo fence, for a user device, of the group of user devices, located within the boundaries for the geo fence, where the state information includes the location for the user device; and send, to another server device, the state information for the user device.

Claims

1. A method performed by a server device, the method comprising:

receiving, by the server device, a notification indicating that an event has occurred, the notification including information regarding a geographic area associated with the event

sending, by the server device and to a service gateway server, a request for network content in response to receiving the notification;

receiving, by the server device and from the service gateway server, the network content for each of a plurality of user devices, the plurality of user devices being associated with the event, the network content including location information for the each of the plurality of user devices and incident information for the each of the plurality of user devices, the incident information indicating whether an incident is associated with the each of the plurality of user devices;

generating, by the server device, geo fence information based on the information regarding the geographic area associated with the event, the geo fence information including coordinates that define boundaries for a geo fence that surrounds the geographic location associated with the event;

generating, by the server device, state information, associated with the geo fence, for one or more user devices, of the plurality of user devices, located within the boundaries for the geo fence, the state information including the location information for the one or more user devices; and

sending, to another server device, the state information for the one or more user devices.

2. The method of claim 1, further comprising:

receiving, from the service gateway server, other network content for the each of the plurality of user devices, the other network content for a particular user device, of the plurality of user devices, including other location information for the particular user device and a velocity associated with the particular user device;

determining that an incident, associated with the particular user device, has occurred when the velocity associated with the particular user device is greater than a particular threshold; and

sending information associated with the incident or the location information to the other server device.

3. The method of claim 1, further comprising:

receiving, from the service gateway server, other network content for the each of the plurality of user devices, the other network content including other location information for the each of the plurality of user devices and other incident information for the each of the plurality of user devices;

determining a quantity of incidents, associated with the plurality of user devices, based on the other incident information for the each of the plurality of user devices;

identifying a potential event when the quantity of incidents is greater than an incident threshold; and

sending, to the other server device, another notification indicating that the potential event has been identified.

4. The method of claim 1, where generating the state information for the one or more user devices includes:

determining that the one or more user devices are located within the geo fence based on the boundaries for the geo fence and the location information for the one or more user devices.

5. The method of claim 4, where generating the state information for the one or more user devices includes:

determining a quantity of the one or more user devices located within the geo fence;

retrieving, from a memory associated with the server device, other state information, associated with the geo fence, from a prior point in time;

determining a quantity of user devices, of the plurality of user devices, that are located within the boundaries for the geo fence, at the prior point in time, based on the other state information; and

determining a relative flux of user devices, associated with the geo fence, based on the quantity of the one or more user devices and the quantity of user devices.

6. The method of claim 1, where the geographic area associated with the event includes coordinates associated with the location of the event;

and

where generating the state information for the one or more user devices includes;

generating a critical zone that surrounds the coordinates associated with the location of the event, the critical zone being a particular area that is located inside the boundaries for the geo fence; and

determining that at least one user device, of the one or more user devices, is located within the critical zone based on the particular area and the location information for the at least one user device.

7. The method of claim 6, further comprising:

retrieving, from the service gateway server, map information corresponding to the geographic location associated with the event; and

sending, to the at least one user device, an instruction to evacuate the geographic location associated with the event, the instruction including the map information or evacuation routes associated with the map information.

8. The method of claim 1, where the event includes one or more of an accident, a natural disaster, a manmade disaster, or a security event, and

where the incident includes placing a 911 call or changing location at a rate that is greater than a particular threshold.

9. A server device comprising:

a processor to;

receive a notification indicating that an event has occurred, the notification including information regarding a location of the event,

send, to a second server device, a request for network content in response to the received notification,

receive, from the second server device, the network content for a plurality of user devices, the network content including location information for each of the plurality of user devices and indicating that at least one incident was detected,

determine that one or more user devices, of the plurality of user devices, are associated with the at least one incident based on the received network content or are located within a particular distance of the location of the event based on location information for the one or more user devices,

generate information associated with a geo fence based on the location information for the one or more user devices, the information associated with the geo fence including a set of boundaries that surround the location of the event, the one or more user devices being located within the set of boundaries,

generate, based on the information associated with the geo fence, state information, for the one or more user devices, using the received network content for the one or more user devices, the state information including a quantity of the one or more user devices and a quantity of the at least one incident, and

send, to a third server device, the quantity of the at least one incident, the quantity of the one or more user devices, or the location information for the one or more user devices.

10. The server device of claim 9, where the processor is further to:

receive, from the second server device, other network content for the plurality of user devices, the other network content including information associated with two or more 911 calls and other location information for the plurality of user devices,

determine that at least two user devices, of the plurality of user devices, placed the two or more 911 calls based on the other network content,

determine that a potential event exists when one of the at least two user devices was located at a distance that was less than or equal to a particular threshold relative to another one of the at least two user devices based on location information for the at least two user devices, and

send, to the third server, information associated with the potential event based on the determination that the potential event exists.

11. The server device of claim 9, where the processor is further to:

receive, from the second server device and at a particular point in time, first network content that includes a location for a particular user device of the plurality of user devices,

receive, from the second server device and at another point in time, second network content that includes another location for the particular user device, and

determine that an incident, associated with particular user device, has occurred when the change in location, from the location to the other location, exceeds a threshold relative to a particular period of time from the particular point in time to the other point in time.

12. The server device of claim 9, where the processor is further to:

receiving, from the second server device, other network content for the plurality of user devices, the other network content including information associated with one or more incidents,

identify a quantity of incidents obtained from the information associated with the one or more incidents, and

determine that a potential event exists when the identified quantity of incidents is greater than an incident threshold.

13. The service device of claim 12, where the other network content includes location information for the each of the plurality of user devices;

where the processor is further to;

identify, using the other network content, at least one user device, of the plurality of user devices, to which the one or more incidents correspond,

determine a location, associated with the at least one user device, based on the location information for the each of the plurality of user devices, and

send another notification to the plurality of user devices indicating that the location, associated with the at least one user device, is to be avoided.

14. The server device of claim 9, where the processor is further to:

retrieve, from the second server device, map information associated with the geo fence, and

send an instruction, to the one or more user devices, to evacuate an area associated with the geo fence, the instruction including evacuation routes based on the map information.

15. The server device of claim 9, where, when generating the state information for the one or more user devices, the processor is further to:

identify one of the one or more user devices, that is located within a critical zone area that surrounds the location of the event and that is located within the set of boundaries associated with the geo fence, and

determine that the one of the one or more user devices is associated with one of the at least one incidents.

16. The server device of claim 15, where, when generating the state information for the one or more user devices, the processor is further to:

retrieve, from the second server device, call history information or call content information associated with the one of the one or more user devices, and

send, to the third server device, information associated with the one of the at least one incidents, the call history information, or the call content information.

17. The server device of claim 9, where, when generating the state information for the one or more user devices, the processor is further to:

determine an activity level, associated with the one or more user devices, based on the network content corresponding to the one or more user devices, the activity level being a measure of a quantity of communication occurring by the one or more user devices.

18. A system comprising:

a first server device to;

store, in a memory associated with the first server device, previous network content from a prior point in time, the previous network content including an activity level for a plurality of user devices at the prior point in time, the activity level being a measure of a quantity of communication by the plurality of user devices,

receive network content from a second server device, the network content including another activity level for the plurality of user devices for a current point in time,

determine that a potential event exists when the other activity level is greater than the activity level, from the prior point in time, by a particular quantity of activity,

perform an operation to generate a geo fence, based on the determination that a potential event exists, the geo fence including a set of boundaries associated with a location of the potential event,

generate, event-specific state information using the received network content, associated with at least one user device of the plurality of user devices, located within the geo fence, and

send the event-specific state information, the received network content, or the previous network content to a third server device.

19. The system of claim 18, where the first server device is further to:

process the previous network content, based on the geo fence, to determine a first quantity of user devices, of the plurality of user devices, that were located within the geo fence at the prior point in time,

determine a second quantity user devices, of the plurality of user devices, that are located within the geo fence based on the event-specific state information, and

determine a relative flux, associated with the geo fence, based on the first quantity of user devices and the second quantity of user devices.

20. The system of claim 19, where, when determining the relative flux associated with the geo fence, the first server device is further to:

determine that the quantity of user devices within the geo fence is decreasing when the second quantity of user devices is less than the first quantity of user devices.

21. The system of claim 18, where the network content includes incident information associated with the plurality of user devices;

and

where the first server device is further to;

determine a quantity of incidents based on the incident information associated with the plurality of user devices, and

determine that a potential event exists when the quantity of incidents exceeds an incident threshold.

22. The system of claim 18, where the first server device is further to:

determine that the potential event exists when the other activity level is greater than a particular activity threshold.

23. The system of claim 18, where the previous network content includes location information associated with the plurality of user devices;

and

where the first server device is further to;

receive a notification that an event has occurred, the notification including information associated with a location of the event,

determine that one of the one or more user devices, at a point in time that was prior to a time that the event occurred, was traveling at a speed that exceeded a particular threshold and at a location that was less than or equal to a particular distance from the location of the event based on the location information obtained from the previous network content, and

send the previous network content information associated with the one of the one or more user devices to the third server.

24. The system of claim 23, where the first server device is further to:

retrieve, from the second server device, call content information associated with the one of the one or more user devices,

perform an operation to determine whether one or more key words are included in the call content information, and

send the call content information or the one or more key words to the third server device.

25. The system of claim 18, where the first server device is further to:

perform an operation to determine whether one or more content signatures are included in the network content associated with the at least one user device, the one or more content signatures including an image or a sound associated with the potential event, and

send the network content information associated with the at least one user device or the one or more content signatures to the third server device.