DETECTING DEGRADATION OF WIRELESS NETWORK PERFORMANCE
First Claim
1. A method of detecting degradation of wireless network performance in a geographic region, comprising the steps of:
- receiving requests for vehicle services data, the requests being associated with different vehicles each capable of wireless telecommunications over a wireless carrier system;
attempting wireless communications with the different vehicles via the wireless carrier system to thereby fulfill the requests;
for each of at least some of the attempted communications, carrying out the following steps;
(i) determining a service delivery result indicating whether the requested vehicle services data was successfully delivered via the wireless carrier system; and
(ii) obtaining geographic data that is associated with the wireless carrier system and that is indicative of a geographic region in which the vehicle was situated during the attempted communication; and
determining, for a particular geographic region, a degradation in performance of the wireless carrier system based on a plurality of the service delivery results that are associated with that particular geographic region.
3 Assignments
0 Petitions
Accused Products
Abstract
A system and method for monitoring wireless network performance that provides a real-time detection and identification of problem areas within a wireless carrier'"'"'s network. The method involves receiving and attempting to fulfill requests for vehicle services data sent via the wireless carrier system between vehicles and a call center or other remote facility. The success or failure of these attempts are recorded and associated with the geographic region in which the vehicle was located during the attempt, and this information for a multitude of vehicles is then analyzed in conjunction with other inputs and stored data to determine whether a particular geographic region is experiencing a wireless service outage or other degradation in performance.
36 Citations
26 Claims
-
1. A method of detecting degradation of wireless network performance in a geographic region, comprising the steps of:
-
receiving requests for vehicle services data, the requests being associated with different vehicles each capable of wireless telecommunications over a wireless carrier system; attempting wireless communications with the different vehicles via the wireless carrier system to thereby fulfill the requests; for each of at least some of the attempted communications, carrying out the following steps; (i) determining a service delivery result indicating whether the requested vehicle services data was successfully delivered via the wireless carrier system; and (ii) obtaining geographic data that is associated with the wireless carrier system and that is indicative of a geographic region in which the vehicle was situated during the attempted communication; and determining, for a particular geographic region, a degradation in performance of the wireless carrier system based on a plurality of the service delivery results that are associated with that particular geographic region. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A method of detecting degradation of wireless network performance, comprising the steps of:
-
(a) carrying out the following steps for each of a plurality of different vehicles; (a1) commanding the vehicle over a voice channel of a wireless carrier system to obtain vehicle services data from a data services center; (a2) attempting communication from the vehicle to the data services center, including establishment of a packetized data connection between the vehicle and data services center and transmission of the vehicle services data between the data services center and the vehicle over the packetized data connection; (a3) determining at the vehicle whether the attempted communication between the vehicle and data services center was successful; and (a4) for at least some of the plurality of the different vehicles, transmitting from the vehicle a notification concerning the determination; and (b) determining a degradation in performance of the wireless carrier system using the notifications. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
-
-
21. A method of monitoring wireless network performance in a geographic region, comprising the steps of:
-
obtaining individual communication performance data for each of a plurality of vehicles indicative of the wireless communication performance of a wireless carrier system used for calls between the vehicle and one or more remote facilities; determining a geographic region associated with each of the obtained individual communication performance data; for each of at least some of the determined geographic regions, analyzing a plurality of the obtained individual communication performance data associated with that geographic region; and outputting an alert when the analysis indicates at least a partial wireless carrier service outage in one of the determined geographic regions. - View Dependent Claims (22, 23, 24, 25, 26)
-
Specification