INFORMATION PROCESSING APPARATUS AND COMPUTER READABLE MEDIUM

• US 20120041799A1
• Filed: 02/16/2011
• Published: 02/16/2012
• Est. Priority Date: 08/13/2010
• Status: Active Grant

• Current Assignee: Fuji Xerox Company Limited (Xerox Holdings Corp.)
• Original Assignee: Fuji Xerox Company Limited (Xerox Holdings Corp.)
• Inventors: UENO, Yuichi, UEDA, Manabu, SHIMADA, Yuhei
• Granted Patent: US 8,738,416 B2
• Time in Patent Office: Days
• US Class Current: 705/7.28
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/0635 Risk analysis of enterprise or organisation activities
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06395 Quality analysis or management

Abstract

An information processing apparatus includes a difference calculation module, an addition module, and an output module. The difference calculation module calculates a difference between a first information amount that is generated between a first person in charge and a second person in charge when a business that constitutes a business process is finished and a second information amount that is estimated to be generated between the first person in charge and the second person in charge when the business that constitutes the business process is finished. The addition module adds the differences calculated by the difference calculation module in a combination of the first person in the business process and the second person in the business process or in other business process related to the business process. The output module outputs the sum of the differences calculated by the addition module as risks of the business processes.

Claims

1. An information processing apparatus comprising:

a difference calculation module that calculates a difference between a first information amount that is generated between a first person in charge and a second person in charge when a business that constitutes a business process is finished and a second information amount that is estimated to be generated between the first person in charge and the second person in charge when the business that constitutes the business process is finished;

an addition module that adds the differences calculated by the difference calculation module in a combination of the first person in charge in the business process and the second person in charge in the business process or in other business process related to the business process; and

an output module that outputs the sum of the differences calculated by the addition module as risks of the business processes.

2. The information processing apparatus according to claim 1, further comprising an information amount calculation module that calculates the first information amount in accordance with a ratio of periods in which the business processes and a business process related to the first person in charge and the second person in charge except for the business processes are overlap each other,

wherein the difference calculation module calculates the difference between the first information amount and the second information amount by using the first information amount that is calculated by the conveyable information amount calculation module.

3. The information processing apparatus according to claim 1, further comprising a second addition module that performs calculation by the difference calculation module and addition by the addition module in a period from the start of the business process to the present and that adds the results of the addition performed by the addition module,

wherein the output module outputs the results of the addition performed by the second addition module as risks in the business process.

4. The information processing apparatus according to claim 1, further comprising a third addition module that adds a value based on the number of business processes that are executed by the first person in charge or the second person in charge to the result of the addition performed by the addition module,

wherein the output module outputs the results of the addition performed by the third addition module as risks in the business process.

5. The information processing apparatus according to claim 1, wherein the difference calculation module subtracts the amount of conveyable information that is generated between the first person in charge and the second person in charge when the business is finished from the predetermined amount of conveyable information that is estimated to be generated between the first person in charge and the second person in charge when the business is finished, and if the value of the result of subtraction is equal to or larger than 0, the difference calculation module determines the result as the difference calculated by the difference calculation module, while if the value of the result of subtraction is smaller than 0, the difference calculation module determines 0 as the difference calculated by the difference calculation module.

6. The information processing apparatus according to claim 1, wherein the output module compares the risks of the business processes in the case where the finished business process is the subject and the risks of the business processes in the case where an interrupted business process is the subject and outputs the comparison result.

7. A computer readable medium storing a program causing a computer to execute a process for information processing, the process comprising:

calculating a difference between a first information amount that is generated between a first person in charge and a second person in charge when a business that constitutes a business process is finished and a second information amount that is estimated to be generated between the first person in charge and the second person in charge when the business that constitutes the business process is finished;

adding the differences calculated by the calculation step in a combination of the first person in charge in the business process and the second person in charge in the business process or in other business process related to the business process; and

outputting the sum of the differences calculated by the addition step as risks of the business processes.