System and method for conducting surveys on devices without requiring persistent network connectivity

• US 20120284324A1
• Filed: 05/02/2011
• Published: 11/08/2012
• Est. Priority Date: 05/02/2011
• Status: Active Grant

• Current Assignee: Research Now Group LLC
• Original Assignee: e-Rewards
• Inventors: Jarville, Dominic, Stivison, Art
• Granted Patent: US 8,977,678 B2
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

Systems and methods are disclosed for conducting surveys of panelists via mobile devices without requiring persistent network connectivity with the mobile devices. A survey application is downloaded to a user'"'"'s processor-based device, and executes locally on the device. A survey definition file is generated that specifies various information defining a given survey, such as specific questions to be asked, etc. The survey definition file is downloaded to the user'"'"'s device. Once downloaded to the user'"'"'s processor-based device, the survey definition file is interpreted by the survey application executing on the user'"'"'s processor-based device in order to present a user interface on the user'"'"'s processor-based device with which a user can interact to take the survey, as defined by the downloaded survey definition file. The survey definition file may be generated by a tool as a result of processing a predefined survey definition file.

Claims

1. A method for conducting a survey comprising:

generating a survey definition file that is downloadable to a user'"'"'s processor-based device for interpretation by a survey application executing on the processor-based device to conduct a survey of a user of the processor-based device;

downloading from a server device, via a communication network, the survey definition file to the processor-based device; and

receiving from the processor-based device, via the communication network, at a server device response data reflecting the user'"'"'s input to the processor-based device for the survey.

2. The method of claim 1 wherein the user'"'"'s processor-based device is a mobile device that is operable to wirelessly connect with said communication network.

3. The method of claim 1 further comprising:

said survey application executing on the processor-based device interprets the downloaded survey definition file to present a user interface on the processor-based device for conducting the survey as defined by the downloaded survey definition file.

4. The method of claim 3 further comprising:

storing response data reflecting the user'"'"'s input to the processor-based device for the survey locally on the processor-based device.

5. The method of claim 4 further comprising:

upon completion of the survey by the user, determining by the survey application whether the processor-based device is communicatively connected to the communication network; and

when determined by the survey application that the processor-based device is communicatively connected to the communication network, uploading the response data from the processor-based device to the server device.

6. The method of claim 5 further comprising:

when determined by the survey application that the processor-based device is not communicatively connected to the communication network, periodically checking by the survey application whether the processor-based device is communicatively connected to the communication network.

7. The method of claim 1 wherein persistent connectivity of the user'"'"'s processor-based device with the communication network is not required for the user to interact with the survey application executing on the processor-based device for taking the survey, and wherein response data reflecting the user'"'"'s input to the processor-based device for the survey is stored locally on the user'"'"'s processor-based device.

8. The method of claim 1 wherein the survey definition file specifies at least one of the following:

specific questions to be asked;

specific answer types and/or choices that to presented for selection in response to a question; and

specific survey flow and/or dependent relationship between questions and/or answers.

9. The method of claim 1 wherein the survey definition file comprises information specifying:

specific questions to be asked;

specific answer types and/or choices that to presented for selection in response to a question; and

specific survey flow and/or dependent relationship between questions and/or answers.

10. The method of claim 1 wherein said generating comprises:

receiving user input to a survey authoring tool specifying information about a desired survey; and

generating, by said survey authoring tool, the survey definition file.

11. The method of claim 1 wherein said generating comprises:

receiving, as input to a definition processing tool, a predefined survey definition file; and

processing, by the definition processing tool, the received predefined survey definition file to generate the survey definition file for download to the user'"'"'s processor-based device.

12. The method of claim 11 wherein said processing comprises:

removing certain information from the received predefined survey definition file.

13. The method of claim 12 wherein said removing comprises:

removing at least one of unused question variables, variables describing features not used in a downloaded survey, logic and/or scripting not supported on the processor-based device, formatting instructions and/or tags not required for a non-browser based survey, legacy variables from an earlier version of an authoring tool used to create the predefined survey definition file, survey variables not supported by the survey application on the processor-based device, and variable setting scripts.

14. The method of claim 11 wherein said processing comprises:

determining whether the received predefined survey definition file specifies certain user interface elements that are not preferred for conducting a survey locally on the user'"'"'s processor-based device; and

replacing any determined user interface elements that are not preferred with a preferred user interface element in the survey definition file that is downloaded to the processor-based device.

15. The method of claim 11 wherein the received predefined survey definition file defines a survey for a different delivery platform, other than a downloadable survey definition file for a user'"'"'s processor-based device.

16. The method of claim 15 wherein the received predefined survey definition file defines a web-based survey to be hosted by a web server.

17. The method of claim 1 further comprising:

receiving from the user'"'"'s processor-based device, via the communication network, at the server device user behavior information collected by the survey application, where the behavior information is not expressly input to the survey application by the user.

18. A mobile survey application comprising computer-executable software code stored to a computer-readable medium, which when executed by a mobile processor-based device causes the device to perform a method comprising:

interpreting a mobile survey definition file stored locally on the mobile processor-based device;

presenting a user interface on the mobile processor-based device for conducting a survey of a user of the mobile processor-based device as defined by the mobile survey definition file;

receiving input to the user interface from the user;

storing locally on the mobile processor-based device response data reflecting the received user'"'"'s input for the survey;

responsive to completion of the survey by the user, determining whether the mobile processor-based device is communicatively connected to a communication network, and

when determined that the mobile processor-based device is not communicatively connected to the communication network, periodically checking whether the mobile processor-based device is communicatively connected to the communication network, and

when determined that the mobile processor-based device is communicatively connected to the communication network, uploading the response data from the mobile processor-based device to a server device.

19. The mobile survey application of claim 18, wherein the mobile survey definition file specifies at least one of the following:

specific questions to be asked in the user interface;

specific answer types and/or choices that to presented in the user interface for selection in response to a question; and

specific survey flow and/or dependent relationship between questions and/or answers.

20. The mobile survey application of claim 18, wherein the method further comprises:

determining available surveys for which the user of the mobile processor-based device is invited to participate;

presenting a user interface on the mobile processor-based device for identifying the determined available surveys and enabling the user to select any one or more of the surveys to take; and

responsive to receiving user input selecting one of the determined available surveys to take, downloading a corresponding mobile survey definition file via the communication network from a server device to the mobile processor-based device.

21. A method comprising:

receiving, as input to a mobile definition processing tool, a predefined survey definition file; and

processing, by the mobile definition processing tool, the received predefined survey definition file to generate a mobile survey definition file that is downloadable, via a communication network, to a mobile processor-based device and that includes information that is interpretable by a mobile survey application executing on the mobile processor-based device to present a user interface on the mobile processor-based device for conducting a survey of a user of the mobile processor-based device as defined by the information in the mobile survey definition file.

22. The method of claim 21 wherein said processing comprises:

removing certain information from the received predefined survey definition file.

23. The method of claim 22 wherein said removing comprises:

removing at least one of unused question variables, variables describing features not used in a downloaded survey, logic and/or scripting not supported on the mobile processor-based device, formatting instructions and/or tags not required for a non-browser based survey, legacy variables from an earlier version of an authoring tool used to create the predefined survey definition file, survey variables not supported by the survey application on the mobile processor-based device, and variable setting scripts.

24. The method of claim 21 wherein said processing comprises:

determining whether the received predefined survey definition file specifies certain user interface elements that are not preferred for conducting a mobile survey via the mobile processor-based device; and

replacing any determined user interface elements that are not preferred with a preferred user interface element in the mobile survey definition file.

25. The method of claim 21 wherein the received predefined survey definition file defines a survey for a different delivery platform, other than a downloadable survey definition file for a mobile processor-based device.

26. The method of claim 25 wherein the received predefined survey definition file defines a web-based survey to be hosted by a web server.