CROSS-MEDIA, CROSS-CHANNEL, CROSS-PROTOCOL, AND CROSS-NETWORK CAPABLE AUTOREPLY WITHIN A SINGLE APPLICATION

• US 20120290664A1
• Filed: 05/04/2012
• Published: 11/15/2012
• Est. Priority Date: 05/11/2011
• Status: Abandoned Application

• Current Assignee: TiKL, Inc.
• Original Assignee: TiKL, Inc.
• Inventors: Ahmed, Zafer, Zhong, Nan
• Application Number:
  US13/464,832
• Publication Number:
  US 20120290664A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages

Abstract

According to one embodiment, a communication device capable of cross-media, cross-channel, cross-protocol messaging within a first application includes a processor adapted for executing logic, logic adapted for receiving an incoming message using the first application, logic adapted for notifying a user of the incoming message using the first application, logic adapted for processing the incoming message using the first application to determine details of the incoming message, logic adapted for determining to generate an autoreply to the incoming message using the first application, logic adapted for generating the autoreply to the incoming message using the first application, and logic adapted for sending the autoreply using the first application to at least a communication device which generated the incoming message. Other systems, methods, and computer program products for autoreplying are presented according to more embodiments.

Claims

1. A computer program product for responding to an incoming message, the computer program product comprising a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising:

computer readable program code configured for receiving an incoming message using a first application on a receiver communication device;

computer readable program code configured for processing the incoming message using the first application to determine details of the incoming message;

computer readable program code configured for determining to generate an autoreply to the incoming message using the first application;

computer readable program code configured for generating the autoreply to the incoming message using the first application; and

computer readable program code configured for sending the autoreply using the first application to at least a communication device which generated the incoming message.

2. The computer program product as recited in claim 1, further comprising computer readable program code configured for notifying a user at the receiver communication device of the incoming message using the first application.

3. The computer program product as recited in claim 1, wherein the autoreply is automatically generated based on one or more of the details of the incoming message.

4. The computer program product as recited in claim 1, wherein the autoreply is automatically generated based on a user setting in the first application.

5. The computer program product as recited in claim 1, wherein the autoreply is automatically generated based on one or more conditions comprising any of:

a silent mode being active, a vibrate mode being active, a position of the receiver communication device relative to a reference position, an orientation of the receiver communication device relative to the reference position, recent movement of the receiver communication device, a velocity of the receiver communication device movement, a geographical location of the receiver communication device, a current time, user data stored to the receiver communication device, a user input to the receiver communication device, and ambient noise detected by the receiver communication device.

6. The computer program product as recited in claim 5, wherein content of the autoreply is dynamically generated based on the one or more conditions and details of the incoming message.

7. The computer program product as recited in claim 5, wherein content of the autoreply comprise user specified content and dynamically-generated content from the

8. The computer program product as recited in claim 1, wherein a user at the receiver communication device specifies content of the autoreply.

9. The computer program product as recited in claim 1, wherein a data type of the incoming message comprises at least one of:

video data, audio data, text data, and image data.

10. The computer program product as recited in claim 9, wherein a data type of the incoming message is the same as a data type of the autoreply.

11. The computer program product as recited in claim 9, wherein a data type of the autoreply is different from a data type of the incoming message.

12. The computer program product as recited in claim 1,

wherein the autoreply is transmitted over a communication channel on which the incoming message is received,

wherein the autoreply utilizes the same communication protocol as the incoming message, and/or

wherein the autoreply is transmitted over a communication network on which the incoming message is received.

13. The computer program product as recited in claim 1, wherein the autoreply is sent to a plurality of recipient devices according to a group communication setting.

14. A method for automatically replying to a message, the method comprising:

receiving an incoming message using a first application on a receiver communication device;

notifying a user at the receiver communication device of the incoming message using the first application;

processing the incoming message using the first application to determine details of the incoming message;

determining to generate an autoreply to the incoming message using the first application;

generating the autoreply to the incoming message using the first application; and

sending the autoreply using the first application to at least a communication device which generated the incoming message.

15. The method as recited in claim 14,

wherein the autoreply is automatically generated based on at least one of:

details of the incoming message and a user setting in the first application, and

wherein the autoreply is automatically generated based on one or more conditions comprising any of;

a silent mode being active, a vibrate mode being active, a position of the receiver communication device relative to a reference position, an orientation of the receiver communication device relative to the reference position, recent movement of the receiver communication device, a velocity of the receiver communication device movement, a geographical location of the receiver communication device, a current time, user data stored to the receiver communication device, a user input to the receiver communication device, and ambient noise detected by the receiver communication device.

16. The method as recited in claim 15, wherein content of the autoreply comprises at least one of:

user specified content and dynamically-generated content from the first application based on the one or more conditions and details of the incoming message.

17. The method as recited in claim 14, wherein a user at the receiver communication device specifies content of the autoreply.

18. The method as recited in claim 14,

wherein the autoreply is transmitted over a communication channel on which the incoming message is received,

wherein the autoreply utilizes a communication protocol of the incoming message, and/or

wherein the autoreply is transmitted over a communication network on which the incoming message is received.

19. The method as recited in claim 14, wherein the autoreply is sent to a plurality of recipient devices according to a group communication setting.

20. A communication device, comprising:

a processor adapted for executing logic;

logic adapted for receiving an incoming message using a first application;

logic adapted for notifying a user of the incoming message using the first application;

logic adapted for processing the incoming message using the first application to determine details of the incoming message;

logic adapted for determining to generate an autoreply to the incoming message using the first application;

logic adapted for generating the autoreply to the incoming message using the first application; and

logic adapted for sending the autoreply using the first application to at least a communication device which generated the incoming message.