CUSTOMER CONTROLLED MANAGEMENT OF SHIPMENTS
First Claim
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1. A method for identifying a customer profile corresponding to at least one item to be delivered by a carrier, the method comprising:
- electronically storing a plurality of customer profiles corresponding respectively to a plurality of customers, wherein each customer profile comprises at least one delivery address;
electronically receiving shipping data corresponding to an item to be delivered by a carrier, wherein the shipping data comprises a delivery address for the item;
electronically identifying a delivery address of a first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item; and
after identifying the delivery address of the first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item, electronically associating the shipping data corresponding to the item with the first customer profile.
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Abstract
Systems, methods, apparatus, and computer program products are provided for customer controlled management of shipments. For example, in various embodiments, a customer can provide information prior to a first delivery attempt of an item by a carrier to receive messages regarding shipment of the item and to have the item delivered in accordance with the provided information.
24 Citations
21 Claims
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1. A method for identifying a customer profile corresponding to at least one item to be delivered by a carrier, the method comprising:
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electronically storing a plurality of customer profiles corresponding respectively to a plurality of customers, wherein each customer profile comprises at least one delivery address; electronically receiving shipping data corresponding to an item to be delivered by a carrier, wherein the shipping data comprises a delivery address for the item; electronically identifying a delivery address of a first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item; and after identifying the delivery address of the first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item, electronically associating the shipping data corresponding to the item with the first customer profile. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer program product for identifying a customer profile corresponding to at least one item to be delivered by a carrier, the computer program product comprising at least one computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:
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an executable portion configured to store a plurality of customer profiles corresponding respectively to a plurality of customers, wherein each customer profile comprises at least one delivery address; an executable portion configured to receive shipping data corresponding to an item to be delivered by a carrier, wherein the shipping data comprises a delivery address for the item; an executable portion configured to identify a delivery address of a first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item; and an executable portion configured to, after identifying the delivery address of the first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item, associate the shipping data corresponding to the item with the first customer profile. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. An apparatus comprising at least one processor and at least one memory including computer program code, the at least one memory and the computer program code configured to, with the processor, cause the apparatus to at least:
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store a plurality of customer profiles corresponding respectively to a plurality of customers, wherein each customer profile comprises at least one delivery address; receive shipping data corresponding to an item to be delivered by a carrier, wherein the shipping data comprises a delivery address for the item; identify a delivery address of a first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item; and after identifying the delivery address of the first customer profile from the plurality of customer profiles that is substantially similar to the delivery address for the item, associate the shipping data corresponding to the item with the first customer profile. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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Specification