METHOD FOR DETERMINING INTERPERSONAL RELATIONSHIP INFLUENCE INFORMATION USING TEXTUAL CONTENT FROM INTERPERSONAL INTERACTIONS
First Claim
1. A computer-implemented method that determines interpersonal relationship influence information between participants in an interaction channel, said method comprising:
- inputting, an interaction text response to a communication by a participant made in an interaction channel;
determining, a type of influence relation said interaction text response has, based on relational descriptors;
determining, an influence score value for said interaction text response;
determining, a pair-wise indication of a direction of influence of at least one participant pair in said interaction channel; and
outputting, for said participant pair in said interaction channel, said interpersonal relationship influence information for said interaction text response comprising said type of influence relation, said influence score value, and said pair-wise indication of a direction of influence.
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Abstract
A computer-implemented method determines interpersonal relationship influence information between participants in an interaction channel that includes inputting an interaction text response of communication by a participant made in an interaction channel. A type of influence relation of the interaction text response is determined on at least one other participant in the interaction channel based on relational descriptors. An influence score value for the interaction text response is determined, where the influence score value indicates how strongly the interaction text response influences the at least one other participant in the interaction channel. A pair-wise indication of a direction of influence of at least two participants in the interaction channel is determined. Interpersonal relationship influence information is output for the interaction text response for a participant pair in the interaction channel.
28 Citations
20 Claims
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1. A computer-implemented method that determines interpersonal relationship influence information between participants in an interaction channel, said method comprising:
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inputting, an interaction text response to a communication by a participant made in an interaction channel; determining, a type of influence relation said interaction text response has, based on relational descriptors; determining, an influence score value for said interaction text response; determining, a pair-wise indication of a direction of influence of at least one participant pair in said interaction channel; and outputting, for said participant pair in said interaction channel, said interpersonal relationship influence information for said interaction text response comprising said type of influence relation, said influence score value, and said pair-wise indication of a direction of influence. - View Dependent Claims (2, 3, 4, 5, 6, 7, 9, 10, 11)
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8. A computer-implemented method that determines interpersonal relationship influence information between participants in an interaction channel, said method comprising:
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inputting, an interaction text response to a communication by a participant made in an interaction channel; annotating, said interaction text response based on relational descriptors to output a set of annotation flags corresponding to said interaction text response; classifying, said interaction text response based on said relation descriptors to output class labels corresponding to said interaction text response; determining, a type of influence relation said interaction text response has, based on said set of annotation flags and said class labels; determining, an influence score value for said interaction text response based on said annotating and said classifying, said influence score value representing an extent of influence caused by said interaction text response on one or more participants in said interaction channel; determining, a pair-wise indication of a direction of influence of at least one participant pair in said interaction channel; and outputting, for said participant pair in said interaction channel, interpersonal relationship influence information representing said type of influence relation between said participant pair, said influence score value between said participant pair, and said pair-wise indication of said direction of influence between said participant pair based at least on said type of influence relation, said influence score value, and said pair-wise indication of a direction of influence. - View Dependent Claims (12)
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13. A computer-implemented method that determines interpersonal relationship influence information between participants in an interaction channel, said method comprising:
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inputting, an interaction text response to a communication by a participant made in an interaction channel; determining, a type of influence relation of said interaction text response on at least one other participant in said interaction channel based on relational descriptors; determining, an influence score value for said interaction text response, said influence score value indicates how strongly said interaction text response influences said at least one other participant in said interaction channel; determining, a pair-wise indication of a direction of influence of at least one participant pair in said interaction channel; and outputting, for said participant pair in said interaction channel, interpersonal relationship influence information for said interaction text response based at least on said type of influence relation, said influence score value, and said pair-wise indication of a direction of influence. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification