METHOD AND SYSTEM FOR A MULTITENANCY TELEPHONE NETWORK
First Claim
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1. A system for operating a multitenancy telephony system comprising:
- a call queue that stores call requests received from a plurality of users;
a scalable telephony resource cluster that establishes call sessions for call requests;
an analysis system that calculates capacity requirements of the system;
a resource allocator that manages the scaling and operation of the telephony resource cluster; and
a plurality of telephony network channels that are used as telephony communication channels for call sessions.
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Abstract
A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.
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1 Claim
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1. A system for operating a multitenancy telephony system comprising:
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a call queue that stores call requests received from a plurality of users; a scalable telephony resource cluster that establishes call sessions for call requests; an analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.
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Specification