Telecare and/or telehealth communication method and system

• US 20130085758A1
• Filed: 09/28/2012
• Published: 04/04/2013
• Est. Priority Date: 09/30/2011
• Status: Active Grant

• Current Assignee: General Electric Company
• Original Assignee: General Electric Company
• Inventors: CSOMA, Csenge, DAVIES, Alan, ERDOS, Akos
• Granted Patent: US 9,286,442 B2
• Time in Patent Office: Days
• US Class Current: 704/260
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 50/20 for computer-aided diagnosis, e.g. based on medical expert systems

Abstract

A telecare and/or telehealth communication method is described. The method comprises providing predetermined voice messages configured to ask questions to or to give instructions to an assisted individual, providing an algorithm configured to communicate with the assisted individual, and communicating at least one of the predetermined voice messages configured to ask questions to or to give instructions to the assisted individual. The method further comprises analyzing a responsiveness and/or compliance characteristics of the assisted individual, and providing the assisted individual with voice messages in a form most acceptable and effective for the assisted individual on the basis of the analyzed responsiveness and/or the analyzed compliance characteristics.

Claims

1. A telecare and/or telehealth communication method comprising:

providing predetermined voice messages configured to ask questions to or to give instructions to an assisted individual;

providing an algorithm configured to communicate with the assisted individual;

communicating at least one of the predetermined voice messages configured to ask questions to or to give instructions to the assisted individual;

analyzing a responsiveness and/or compliance characteristics of the assisted individual; and

providing the assisted individual with voice messages in a form most acceptable and effective for the assisted individual on the basis of the analyzed responsiveness and/or the analyzed compliance characteristics.

2. The method of claim 1, wherein analyzing a responsiveness and/or compliance characteristics of the assisted individual comprises collecting and storing of historical response information with respect to each assisted individual.

3. The method of claim 1, wherein analyzing a responsiveness and/or compliance characteristics of the assisted individual comprises collecting and storing of comparative response information from a plurality of assisted individuals.

4. The method of claim 1, wherein analyzing a responsiveness and/or compliance characteristics of the assisted individual comprises collecting and storing voice and video information relating to the responsiveness and/or the compliance characteristics of the assisted individual.

5. The method of claim 1, wherein analyzing a responsiveness and/or compliance characteristics of the assisted individual comprises collecting and storing vital sign and/or behavioral data relating to the responsiveness and/or the compliance characteristics of the assisted individual.

6. The method of claim 1, wherein analyzing a responsiveness and/or compliance characteristics of the assisted individual comprises collecting and storing voice and video information relating to an emotional status or response of the assisted individual.

7. The method of claim 1, wherein the voice messages are stored in form of text messages which are convertible to voice messages with a neutral character.

8. The method of claim 1, wherein the voice messages are recorded and stored with a neutral character.

9. The method of claim 1, further comprising:

providing a group of pre-recorded human voice samples; and

selecting a human voice sample for modifying the voice messages.

10. The method of claim 9, wherein the human voice sample is selected from the group of pre-recorded human voice samples.

11. The method of claim 1, wherein in a case of non-compliance the at least one of the predetermined voice messages is repeated without changed voice setting parameters.

12. The method of claim 11, wherein the voice setting parameters comprise at least one of volume, pitch, intonation, accent, emphasis, emotional value, voice sample ID and additional voice effects.

13. The method of claim 11, wherein the at least one repeated voice message is provided on the basis of a different voice message.

14. The method of claim 1, wherein the voice messages are accompanied by a video presentation to form a video message.

15. The method of claim 14, wherein the video presentation is selected from a group of pre-recorded video samples or video samples in form of animations which might have effect on the assisted individual.

16. The method of claim 14, wherein in a case of non-compliance the video message is repeated with or without changed video setting parameters.

17. The method of claim 16, wherein the video setting parameters comprise gender and character of the performer, mimics, gestures and additional video effects.

18. The method of claim 17, wherein the video setting parameters are used in combination with the voice setting parameters.

19. A telecare and/or telehealth communication system comprising:

a plurality of subsystems at the location of an assisted individual, wherein the plurality of subsystems comprises a subsystem control unit and at least one information collecting unit configured to collect information from and relating to the assisted individual, wherein at least one of the at least one information collecting unit is configured to communicate with the subsystem control unit;

a central data server station configured to communicate with the plurality of subsystems; and

monitoring side terminals configured to communicate with the central data server station and to provide information to health care professionals, care giving personnel, and/or authorized family members,

wherein the subsystem control unit comprises;

a communication storage configured to store a series of predetermined voice messages configured to ask questions to or to give instructions to the assisted individual;

a program configured to determine an algorithm configured to communicate with the assisted individual;

an output communication configured to communicate voice messages in order to ask questions to or to give instructions to an assisted individual;

at least one information collecting unit;

a first processor configured to analyze and to evaluate information collected by the at least one information collecting unit with respect to a responsiveness and/or compliance characteristics of the assisted individual; and

a second processor configured to determine the voice messages in a form most acceptable and effective for the assisted individual on the basis of the analyzed responsiveness and/or the analyzed compliance characteristics.

20. The communication system of claim 19, further comprising an information collecting unit configured to collect and to store historical response information with respect to each assisted individual.

21. The communication system of claim 19, further comprising an information collecting unit configured to collect and to store comparative response information from a plurality of assisted individuals.

22. The communication system of claim 19, wherein the at least one information collecting unit comprises an information collecting unit configured to collect and to store voice and video information relating to the responsiveness and/or the compliance characteristics of the assisted individual.

23. The communication system of claim 19, wherein the at least one information collecting unit comprises an information collecting unit configured to collect and to store vital sign and/or behavioral data relating to the responsiveness and/or the compliance characteristics of the assisted individual.

24. The communication system of claim 19, wherein the at least one information collecting unit comprises an information collecting unit configured to collect and to store voice and video information relating to an emotional status or response of the assisted individual.

25. The communication system of claim 19, further comprising:

a storage configured to store a series of predetermined text messages configured to ask questions to or to give instructions to an assisted individual; and

a convertor configured to convert the text messages to appropriate voice messages in order to ask questions to or to give instructions to the assisted individual on the basis of the series of predetermined text messages.

26. The communication system of claim 19, wherein the communication storage is further configured to record and to store voice messages with a neutral character.

27. The communication system of claim 19, further comprising a storage configured to store at least one human voice sample.

28. The communication system of claim 27, wherein the communication storage is further configured to record and to store voice samples which have effect on the assisted individual.

29. The communication system of claim 19, wherein the subsystem control unit further comprises a voice parameter setting unit configured to change the characteristics of the voice messages.

30. The communication system of claim 29, wherein the voice parameter setting unit is configured to change at least one of the volume, pitch, intonation, accent, emphasis, emotional value, voice sample ID, and additional voice effects of the voice messages.

31. The communication system of claim 19, further comprising:

a storage configured to store at least one video sample; and

a third processor configured to select the video sample which has the best effect on the assisted individual;

wherein the output communication is further configured to generate a video message as a combination of the video sample and a corresponding voice message.

32. The communication system of claim 31, further comprising a video parameter setting unit configured to change the characteristics of the video messages.

33. The communication system of claim 32, wherein the video parameter setting unit is further configured to change at least one of the gender and character of the performer, mimics, gestures and additional video effects of the video messages.