Location Determination and Map Building

• US 20130103608A1
• Filed: 10/21/2011
• Published: 04/25/2013
• Est. Priority Date: 10/21/2011
• Status: Abandoned Application

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: eBay Inc.
• Inventors: Yarbrough, Joel, Stringfellow, West, Scipioni, Germn Carlos, Sakamoto, Ares
• Application Number:
  US13/278,242
• Publication Number:
  US 20130103608A1
• Time in Patent Office: Days
• US Class Current: 705/346
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting
• CPC Class Codes: G06Q 30/0282 Rating or review of business operators or products

Abstract

The present disclosure involves a method comprising: determining a location of a user inside a facility; accessing an information map of the facility based on at least one of: electronic scans of items in the facility made by the user and a planogram; and offering a service based on the information map and the location of the user. The present disclosure also involves an electronic device comprising: an interface for receiving an input from a user and communicating an output to the user; a transceiver for electronically communicating with external devices; a computer processor for executing instructions; and a memory storage for storing the instructions, the memory storage further comprising a program module for: constructing a map of a facility in response to purchases made by the user; and offering a service in response to a location of the user and a shopping history of the user.

Claims

1. A method, comprising:

determining a location of a user inside a facility;

accessing, by a processor of a service provider, an information map of the facility, wherein the information map is based on at least one of;

electronic scans of items in the facility made by the user and a planogram of the facility; and

offering a service based on the information map and the location of the user.

2. The method of claim 1, wherein the determining the location comprises detecting electronic communications between beacons installed at various positions in the facility and a portable electronic device of the user.

3. The method of claim 2, wherein the beacons comprise Radio Frequency Identification (RFID) devices.

4. The method of claim 1, wherein the information map comprises locational information of each of the scanned items in the facility.

5. The method of claim 4, wherein the information map further comprises pricing information and availability information of each of the scanned items in the facility.

6. The method of claim 1, wherein the information map comprises a personalized information map for the user based on a shopping history of the user.

7. The method of claim 1, wherein the information map is constantly updated in response to recent electronic scans of the items.

8. The method of claim 1, wherein the offering the service comprises offering the service to the user.

9. The method of claim 7, wherein the offering the service to the user comprises at least one of:

suggesting an item to the user based on the location of the user;

offering a promotion to the user based on a shopping history of the user;

giving directional instructions to the user based on the location of the user and an item the user wishes to purchase; and

sending staff to the location of the user.

10. The method of claim 1, wherein the offering the service comprises offering the service to the facility.

11. The method of claim 10, wherein the offering the service comprises at least one of:

gathering user shopping statistics;

making recommendations with respect to layout and configuration of the facility in response to the gathering the user shopping statistics; and

updating inventory information in real time.

12. The method of claim 11, wherein the gathering the user shopping statistics comprises:

tracking purchases made by each one of a plurality of users shopping at the facility;

tracking locational movements of each of the plurality of users; and

tracking delays experienced by each of the plurality of users.

13. The method of claim 1, wherein the facility comprises a shopping facility, and wherein the items comprise merchandise of the shopping facility.

14. An electronic device, comprising:

an input/output interface operable to receive an input from a user and communicate an output to the user;

a transceiver operable to electronically communicate with external devices;

a computer processor operable to execute instructions; and

a memory storage operable to store the instructions, the memory storage further comprising a program module that is operable to;

construct a map of a shopping facility in response to purchases made by the user at the shopping facility; and

offer a service to the user in response to a location of the user and a shopping history of the user.

15. The electronic device of claim 14, wherein the program module is further operable to determine the location of the user in response to electronic communication between the transceiver and one or more external electronic beacon devices placed at various points inside the shopping facility.

16. The electronic device of claim 14, wherein the input/output interface comprises a visual display unit operable to display the map of the shopping facility.

17. The electronic device of claim 16, wherein the program module is operable to:

generate navigation instructions in response to the location of the user and merchandise the user wishes to buy; and

display the navigation instructions on the visual display unit.

18. The electronic device of claim 14, wherein the map of the shopping facility comprises locational information, pricing information, and availability information of merchandise of the shopping facility.

19. An apparatus comprising a non-transitory, tangible computer readable storage medium storing a computer program, wherein the computer program contains instructions that when executed, perform:

detecting an electronic scan of a product in a facility;

extracting a property of the product in response to the detecting;

constructing, using at least in part the extracted property of the product, an information map of the facility; and

offering a service based on the information map of the facility.

20. The apparatus of claim 19, wherein:

the facility comprises a store; and

the product comprises at least one of;

a physical merchandise of the store and a tag associated with the physical merchandise.

21. The apparatus of claim 19, wherein the property of the product comprises at least one of:

a location of the product, a price of the product, and an availability of the product.

22. The apparatus of claim 19, wherein the instructions for the constructing the information map comprise instructions for constructing a personalized information map for each one of a plurality of customers based on a respective location and a respective shopping history for each customer.

23. The apparatus of claim 19, wherein the instructions for the offering the service comprise instructions for navigating a customer throughout the facility and advertising promotions on merchandise of the facility to the customer.

24. The apparatus of claim 19, wherein the instructions for the offering the service comprise instructions for gathering customer shopping statistics and recommending changes to the facility in response to the gathered customer shopping statistics.