SYSTEMS AND METHODS FOR MANAGING DATA
First Claim
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1. A method comprising:
- receiving a request for a diagnostic message;
receiving a selection of diagnostic information;
retrieving at least a portion of the selected diagnostic information;
generating the requested diagnostic message, wherein the diagnostic message comprises the portion of the selected diagnostic information; and
transmitting the requested diagnostic message.
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Abstract
System and methods are disclosed, one method can comprise the steps of receiving a request for a diagnostic message, receiving a selection of diagnostic information, retrieving at least a portion of the selected diagnostic information, generating the requested diagnostic message, wherein the diagnostic message comprises the portion of the selected diagnostic information, and transmitting the requested diagnostic message.
2 Citations
28 Claims
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1. A method comprising:
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receiving a request for a diagnostic message; receiving a selection of diagnostic information; retrieving at least a portion of the selected diagnostic information; generating the requested diagnostic message, wherein the diagnostic message comprises the portion of the selected diagnostic information; and transmitting the requested diagnostic message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method comprising:
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providing availability information relating to one or more of a plurality of users; receiving a selection of at least one of the plurality of users; receiving a selection of diagnostic information; retrieving information relating to the selection of the at least one of the plurality of users and the selection of diagnostic information; generating a diagnostic message, wherein the diagnostic message comprises at least a portion of the retrieved information; and transmitting the diagnostic message to the at least one of the plurality of users selected. - View Dependent Claims (11, 12, 13, 14)
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15. A method comprising:
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receiving a diagnostic message including diagnostic information; rendering at least a portion of the diagnostic information; providing a plurality of response options, wherein at least one of the response options is customized based upon the diagnostic information; receiving a selection of one of the plurality of response options; and transmitting a message based upon the selection of the one of the plurality of response options. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22)
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23. A system comprising:
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a memory for storing diagnostic information; a processor in communication with the memory, the processor configured to; receive a request for a diagnostic message; receive a selection of a first portion of the diagnostic information; retrieve a sub-portion of the selected first portion of the diagnostic information; generate the requested diagnostic message, wherein the diagnostic message comprises the sub-portion of the selected first portion of the diagnostic information; and provide the requested diagnostic message.
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24. A method comprising:
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receiving a first diagnostic message; receiving a second diagnostic message relating to the first diagnostic message; providing a plurality of response options, wherein at least one of the response options is customized based upon the first diagnostic message or the second diagnostic message, or both; receiving a selection of one of the plurality of response options; and providing a response message based upon the selection of the one of the plurality of response options. - View Dependent Claims (25, 26, 27, 28)
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Specification