INSTANT TRANSITION FROM A PUBLIC CONVERSATION THREAD TO A PRIVATE CHAT OR INSTANT MESSAGE ENVIRONMENT

• US 20130246525A1
• Filed: 03/16/2012
• Published: 09/19/2013
• Est. Priority Date: 03/16/2012
• Status: Abandoned Application

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Patil, Dipak, Olsen, Joseph M., Dunn, Zachary
• Application Number:
  US13/423,120
• Publication Number:
  US 20130246525A1
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 12/1827 Network arrangements for conference optimisation or adaptation
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A system and related operating methods for transitioning an electronically displayed public mode of written conversation to an electronically displayed private mode of written conversation are presented here. The system operates by identifying a displayed public thread that conveys a conversation among a plurality of users, and by receiving an instruction to transition at least some content of the displayed public thread to a private setting. In response to receiving the instruction, the system initiates a private communication application, and then continues the conversation among at least some of the plurality of users in a private environment, using the private communication application.

Claims

1. A method for transitioning an electronically displayed public mode of written conversation to an electronically displayed private mode of written conversation, the method comprising:

identifying a displayed public thread that conveys a conversation among a plurality of users;

receiving an instruction to transition at least some content of the displayed public thread to a private setting;

in response to receiving the instruction, initiating a private communication application; and

continuing the conversation among at least some of the plurality of users in a private environment, using the private communication application.

2. The method of claim 1, wherein the private communication application comprises a live chat application, a private message application, an instant message application, a private commenting application, a private feature of a social network application, a private feature of an enterprise collaboration application, or a private discussion forum.

3. The method of claim 1, wherein:

the displayed public thread is associated with an account in a social networking application; and

the account belongs to one of the plurality of users.

4. The method of claim 1, wherein the displayed public thread is associated with a public online discussion forum.

5. The method of claim 1, wherein the displayed public thread is associated with a public online commenting feature.

6. The method of claim 1, further comprising providing a graphical user interface (GUI) control element for the displayed public thread, wherein the instruction is associated with user activation of the GUI control element.

7. The method of claim 1, further comprising copying at least a portion of the displayed public thread for use with the private communication application, resulting in copied content.

8. The method of claim 7, further comprising editing the copied content before continuing the conversation.

9. The method of claim 1, further comprising:

generating a list of potential participants for continuing the conversation with the private communication application, wherein the list of potential participants includes at least some of the plurality of users; and

modifying the list of potential participants before continuing the conversation.

10. The method of claim 1, further comprising:

identifying potential participants for continuing the conversation with the private communication application; and

sending invitations to join the private conversation to the identified potential participants.

11. A computer-implemented method for converting a public conversation into a private conversation, the method comprising:

displaying a conversation thread in a first mode that allows the conversation thread to be viewed by a first group of users, wherein the conversation thread conveys a conversation among a plurality of users;

providing a graphical user interface (GUI) control element for the conversation thread;

detecting activation of the GUI control element;

initiating a private communication application in response to detecting the activation of the GUI control element; and

displaying at least some of the conversation thread in a conversation field generated by the private communication application, resulting in a private conversation thread; and

assigning access rights to the private conversation thread to a second group of users, while inhibiting access to the private conversation thread by other users.

12. The method of claim 11, wherein the second group of users only includes users selected from the plurality of users.

13. The method of claim 11, wherein the second group of users includes at least some of the plurality of users.

14. The method of claim 11, wherein the private communication application comprises a live chat application, a private message application, an instant message application, a private commenting application, a secure feature of a social network application, a secure feature of an enterprise collaboration application, or a private discussion forum.

15. The method of claim 11, further comprising:

identifying members of the second group of users; and

inviting the members to join the private conversation.

16. The method of claim 11, further comprising:

creating a database object corresponding to the second group of users such that the database object exists for a defined time duration; and

automatically deleting the database object upon completion of the defined time duration.

17. A computer-implemented system comprising a processor and a memory, wherein the memory comprises computer-executable instructions that, when executed by the processor, cause the computer-implemented system to:

provide and maintain a first conversation thread using a non-private communication application, wherein the first conversation thread conveys conversation content among a plurality of users;

detect a user-entered instruction to move at least some of the conversation content to a private setting;

initiate a private communication application in response to detection of the user-entered instruction; and

provide and maintain a second conversation thread using the private communication application, wherein the second conversation thread contains at least some of the conversation content from the first conversation thread.

18. The system of claim 17, wherein:

the computer-implemented system comprises a server system;

the server system maintains and provides the non-private communication application as a first online network-based application; and

the server system maintains and provides the private communication application as a second online network-based application.

19. The system of claim 17, wherein:

the computer-executable instructions, when executed by the processor, cause the computer-implemented system to provide a graphical user interface (GUI) control element for the first conversation thread; and

the user-entered instruction is associated with activation of the GUI control element.

20. The system of claim 17, wherein the computer-executable instructions, when executed by the processor, cause the computer-implemented system to:

identify potential participants for the second conversation thread; and

send invitations to join the second conversation thread to the identified potential participants.

21. A computer-implemented method for managing groups of users, the method comprising:

creating a group of users of a social network application, the group of users having a limited and defined lifespan;

supporting group functionality with the social network application during the lifespan of the group of users; and

automatically deleting the group of users upon completion of the lifespan.

22. The method of claim 21, wherein the lifespan is a temporal lifespan for the group of users.

23. The method of claim 21, further comprising:

receiving, from one of the users of the social network application, group configuration data that indicates the lifespan.

24. The method of claim 21, wherein the social network application is hosted by a multi-tenant database system.

25. The method of claim 21, wherein:

the creating comprises creating a database object corresponding to the group of users such that the database object exists only during the lifespan; and

the deleting comprises automatically deleting the database object upon completion of the lifespan.