RESERVATION SYSTEM FOR DISTRIBUTED MULTICHANNEL TRANSACTIONS
First Claim
1. A reservation system integrating hardware and software, comprising:
- a network;
one or more servers coupled to the network, the servers operating software for managing a reservation system distributed across the one or more services, electronically over the network, for the reservation of a plurality of different services for specific dates or times, the reservation system providing a reservation utility;
a business computer system coupled to the network and hosting a website on the network, wherein the reservation utility of the reservation system is hosted on one or more of the servers and is integrated on the website such that data entered on the website by a data entry device is captured by the servers and reserves one or more of the plurality of different services for specific dates or times; and
wherein the servers are separate from the business computer system, and the reservation utility of the reservation system is integrated within the website hosted by the business computer system.
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Abstract
A reservation system for distributed multichannel transactions comprises hardware and software including one or more servers on which a database, such as a relational database, is stored and accessed. A reservation utility is integrated into a company'"'"'s website seamlessly such that access to the reservation utility by a customer of the company using an input device over a network puts into use the reservation system. The utility automatically accesses the reservation system, accessing the database for availability and pricing information, reporting reservation information to the company and updating inventory information in the database. The utility provides a plurality of services, which may be unrelated services and may be tailored to the particular customer including access, availability and price of such services.
15 Citations
17 Claims
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1. A reservation system integrating hardware and software, comprising:
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a network; one or more servers coupled to the network, the servers operating software for managing a reservation system distributed across the one or more services, electronically over the network, for the reservation of a plurality of different services for specific dates or times, the reservation system providing a reservation utility; a business computer system coupled to the network and hosting a website on the network, wherein the reservation utility of the reservation system is hosted on one or more of the servers and is integrated on the website such that data entered on the website by a data entry device is captured by the servers and reserves one or more of the plurality of different services for specific dates or times; and wherein the servers are separate from the business computer system, and the reservation utility of the reservation system is integrated within the website hosted by the business computer system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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Specification