Notification of Communication Events

• US 20130336309A1
• Filed: 02/22/2013
• Published: 12/19/2013
• Est. Priority Date: 06/14/2012
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Laasik, Marek, Velenko, Mihails, Zolotarjov, Sergei, Olivier, Carl Stefke
• Granted Patent: US 9,419,847 B2
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2203/652 Call initiation triggered by text message
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

An apparatus, computer program product and method, the apparatus comprising: processing apparatus configured to generate a push notification relating to a communication from an originating endpoint intended for a destination endpoint, the communication to be conducted over a packet-based network; and transceiver apparatus arranged to send the push notification to the destination endpoint. The processing apparatus is configured to generate the push notification with a payload comprising an indication of a language to be used by the destination endpoint to output a user notification notifying a destination user regarding the communication.

Claims

1. An apparatus comprising:

processing apparatus configured to generate a push notification relating to a communication from an originating endpoint intended for a destination endpoint, the communication to be conducted over a packet-based network; and

transceiver apparatus arranged to send the push notification to the destination endpoint;

wherein the processing apparatus is configured to generate the push notification with a payload comprising an indication of a language to be used by the destination endpoint to output a user notification notifying a destination user regarding the communication.

2. The apparatus of claim 1, wherein the payload comprises a language template to be used by the destination endpoint to notify the user of the destination endpoint regarding the communication event, wherein the language template comprises said indication of the language and an indication of a corresponding linguistic syntax to use for the user notification.

3. The apparatus of claim 1, wherein said apparatus comprises a network element of a communication provider comprising said processing apparatus and transceiver apparatus;

wherein the transceiver apparatus arranged to receive a request message from the originating endpoint; and

the processing apparatus is configured to generate the push notification in response to the request message from the originating endpoint, at least said indication of the language or language template being determined and inserted into the payload of the push notification at said network element.

4. The apparatus of claim 3, wherein the request message comprises an invitation message from the originating endpoint inviting the destination endpoint to a proposed communication session over the packet-based network, the push notification relates to the proposed communication session, and the user notification notifies the destination user of the proposed communication session.

5. The apparatus of claim 4, wherein the proposed communication session comprises a voice or video call.

6. The apparatus of claim 3, wherein the processing apparatus is configured to select said language at the network element in dependence on an identity of the destination user.

7. The apparatus of claim 3, wherein the processing apparatus is configured to select said language at the network element in dependence on an identity of a user of the originating endpoint.

8. The apparatus of claim 3, wherein the processing apparatus is configured to select said language at the network element in dependence on both an identity of the destination user and an identity of a user of the originating endpoint.

9. The apparatus of claim 1, wherein the payload comprises further information enabling the destination user to make an informed decision as to whether to accept the communication.

10. The apparatus of claim 9, wherein the further information comprises an indication of a type of the communication.

11. The apparatus of claim 10, wherein type is indicated from amongst two or more of:

a call, an IM chat message, a voicemail message, and file transfer.

12. The apparatus of claim 9, wherein the further information comprises one or more of:

a display name of a user of the originating endpoint, a user name of the user of the originating endpoint, a timestamp, an indication of a type of the originating endpoint, a session identifier for the communication, and a conversation identifier for the communication.

13. The apparatus of claim 2, wherein payload comprises a name of the originating user, and the syntax comprises an indication of a location within a portion of text or speech to insert the name.

14. The network element of claim 1, wherein the destination endpoint comprises a client application which at times is found in a background state whereby it is suspended or scheduled a supressed number of processing cycles by an operating system of the destination endpoint, wherein the push notification initiates wake up of the client from the background state.

15. The network element of claim 1, wherein the push notification comprises an operating system based push notification.

16. The network element of claim 1, wherein the push notification comprises an application layer push notification.

17. The network element of claim 3, wherein the push notification comprises an operating system based push notification;

and

the processing apparatus and transceiver apparatus of the network element are configured to send the operating system based push notification to the destination endpoint via a separate network element of an operating system based push notification service.

18. A communication system comprising the network element and destination endpoint of claim 1;

wherein the destination user terminal is configured to output the user notification to the destination user based on the payload received in the push notification, in the language indicated in the payload, and to accept the communication to proceed over the packet-based network in dependence on a selection by the destination user in response to the user notification.

19. A computer program product comprising code embodied on a computer-readable storage memory and configured so as when executed on a destination endpoint to perform operations comprising:

receiving a push notification relating to a communication from an originating endpoint intended for the destination endpoint, the communication to be conducted over a packet-based network;

extracting from the push notification a payload comprising an indication of a language;

based on the payload received in the push notification, outputting a user notification notifying a destination user regarding the communication, the user notification being output in the language indicated in the payload; and

accepting the communication to proceed over the packet-based network in dependence on a selection by the destination user in response to the user notification.

20. A method comprising:

at a network element of a communication provider, receiving an invitation message from an originating endpoint inviting a destination endpoint to a proposed communication session over a packet-based network;

at said network element, generating a push notification relating to the proposed communication session, wherein the push notification is generated with a payload comprising at least a language template and a name of a user of the originating endpoint, the language template comprising an indication of a language and an indication of a corresponding linguistic syntax, and the syntax comprising an indication of a location within a portion of text or speech to insert the name, and wherein at least said indication of the language template is determined and inserted into the payload of the push notification at said network element; and

sending the push notification from said network element to the destination endpoint;

at the destination endpoint, extracting the payload from the push notification and, outputting a user notification notifying a destination user of the proposed communication session, the user notification comprising said name and said text or speech and being output using the language and syntax indicated in the payload; and

accepting the proposed communication session to proceed over the packet-based network in dependence on a selection by the destination user in response to the user notification.