METHODS AND SYSTEMS FOR LINKING AND PRIORITIZING CHAT MESSAGES

• US 20140047049A1
• Filed: 08/07/2013
• Published: 02/13/2014
• Est. Priority Date: 08/07/2012
• Status: Abandoned Application

• Current Assignee: Milyoni, Inc. (The Walt Disney Company)
• Original Assignee: Milyoni, Inc. (The Walt Disney Company)
• Inventors: Poston, Regan, Raycroft, David
• Application Number:
  US13/961,783
• Publication Number:
  US 20140047049A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

Embodiments are directed at methods and systems for facilitating social interactions between viewers watching media inputs and interacting with each other before, during, and after the viewing process. One embodiment is directed to delivering chat messages to a user computer. The method comprises receiving a request including a user identifier from the user computer and determining a first user account associated with the user identifier. The method further comprises calculating an importance score for a plurality of chat messages. The importance score may be calculated for the first user account differently than for a second user account. The method further comprises selecting a first set of chat messages. The first set of chat messages may have a specified number of chat messages with importance scores that are highest amongst the chat messages. The method also comprises sending a response including the first set of chat messages to the user computer.

Claims

1. A method for delivering chat messages to a user computer, the method comprising:

receiving a request from the user computer, wherein the request includes a user identifier;

determining a first user account associated with the user identifier;

calculating, by a server, an importance score for each of a plurality of chat messages, the importance score being calculated for the first user account differently than for a second user account;

selecting a first set of chat messages, the first set of chat messages having a specified number of chat messages with importance scores that are highest amongst the chat messages; and

sending a response including the first set of chat messages to the user computer.

2. The method of claim 1, wherein the request includes a media identifier, and wherein the plurality of chat messages are associated with the media identifier.

3. The method of claim 2, wherein the specified number of chat messages is associated with the media identifier.

4. The method of claim 2, wherein the specified number of chat messages is calculated using a request interval and a chat message display rate associated with the media identifier.

5. The method of claim 4, wherein the request interval includes a time period until the user computer sends a second request and wherein the chat message display rate includes how many chat messages the user computer displays over a time period.

6. The method of claim 4, wherein the user computer displays the selected chat messages at the chat message display rate.

7. The method of claim 4, further comprising:

setting a new chat message display rate associated with the media identifier; and

recalculating the specified number of chat messages using the new chat message display rate, wherein the response includes the new chat message display rate.

8. The method of claim 2, wherein the plurality of chat messages includes chat messages from a plurality of chat message channels associated with the media identifier.

9. The method of claim 2, wherein the request includes a previous chat message time index and wherein before calculating the importance score for each of the plurality of chat messages, the method further comprises:

segmenting the plurality of chat messages to include only the chat messages received since the previous chat message time index.

10. The method of claim 9, wherein the plurality of chat messages is limited to a consideration set of chat messages, wherein the consideration set of chat messages is limited to ten times the specified number of chat messages.

11. The method of claim 2, wherein calculating the importance score for each of the plurality of chat messages further comprises:

determining a plurality of user accounts associated with the media identifier;

generating social groupings based on profile information for the plurality of user accounts;

segmenting the plurality of chat messages into chat message streams that correspond to the social groupings;

assigning the user identifier to a first chat message stream; and

determining an importance score for each of the plurality of chat messages within the first chat message stream, the importance score being calculated for the first user account differently than for a second user account.

12. The method of claim 11, wherein if one of the importance scores for the plurality of chat messages within the first chat message stream reaches an importance threshold, including the corresponding chat message in all of the chat message streams.

13. The method of claim 11, further comprising:

monitoring a social grouping size and a social grouping activity level for each of the social groupings; and

regenerating the social groupings if the activity level of a social grouping within the plurality of social groupings is inactive or if the size of a social grouping within the plurality of social groupings breaches a social grouping size threshold.

14. The method of claim 1, wherein calculating the importance score for each of the plurality of chat messages further comprises:

providing importance points to each of the plurality of chat messages using an importance criteria, the importance criteria being based on chat message time, chat message author, chat message content, and user information associated with the first user account; and

summing the importance points provided for each of the importance criteria for each of the plurality of chat messages.

15. The method of claim 14, wherein the importance criteria provides more importance points for recently received chat messages compared to older chat messages.

16. The method of claim 14, wherein the importance criteria provides more importance points for a celebrity type of chat message author compared to a viewer type of chat message author.

17. The method of claim 14, wherein the importance criteria provides importance points based on a reputation of the chat message author.

18. The method of claim 14, wherein the importance criteria provides importance points when there is a relationship between the chat message author and the first user account.

19. The method of claim 14, wherein the importance criteria provides importance points when the chat message content matches the preferences of the first user account.

20. The method of claim 14, wherein the importance criteria subtracts importance points if the chat message content includes restricted content.

21. The method of claim 1, wherein the request is a first request and wherein the response is a first response, the method further comprising:

after sending the first response to the user computer, receiving a new plurality of chat messages from a plurality of user computers;

after a request interval of time, receiving a second request from the user computer, wherein the second request includes the user identifier;

determining the first user account associated with the user identifier;

calculating, by the computer, a second set of importance scores for each of the new plurality of chat messages, the importance scores being calculated for the first user account differently than for a second user account;

selecting a second set of chat messages, the second set of chat messages having the specified number of chat messages with importance scores that are highest amongst the new plurality of chat messages; and

sending a second response including the second set of chat messages to the user computer.

22. A computer product comprising a non-transitory computer readable medium storing a plurality of instructions that when executed control a computer system to deliver chat messages to a user computer, the instructions comprising:

receiving a request from the user computer, wherein the request includes a user identifier;

determining a first user account associated with the user identifier;

calculating an importance score for each of a plurality of chat messages, the importance score being calculated for the first user account differently than for a second user account;

selecting a first set of chat messages, the first set of chat messages having a specified number of chat messages with importance scores that are highest amongst the chat messages; and

sending a response including the first set of chat messages to the user computer.

23. The computer product of claim 22, wherein the request includes a media identifier, and wherein the plurality of chat messages are associated with the media identifier.

24. The computer product of claim 23, wherein calculating the importance score for each of the plurality of chat messages further comprises:

determining a plurality of user accounts associated with the media identifier;

generating social groupings based on profile information for the plurality of user accounts;

segmenting the plurality of chat messages into chat message streams that correspond to the social groupings;

assigning the user identifier to a first chat message stream; and

determining an importance score for each of the plurality of chat messages within the first chat message stream, the importance score being calculated for the first user account differently than for a second user account.

25. The computer product of claim 22, wherein calculating the importance score for each of the plurality of chat messages further comprises:

providing importance points to each of the plurality of chat messages using an importance criteria, the importance criteria being based on chat message time, chat message author, chat message content, and user information associated with the first user account; and

summing the importance points provided for each of the importance criteria for each of the plurality of chat messages.

26. The computer product of claim 22, wherein the request is a first request and wherein the response is a first response, the instructions further comprising:

after sending the first response to the user computer, receiving a new plurality of chat messages from a plurality of user computers;

after a request interval of time, receiving a second request from the user computer, wherein the second request includes the user identifier;

determining the first user account associated with the user identifier;

calculating a second set of importance scores for each of the new plurality of chat messages, the importance scores being calculated for the first user account differently than for a second user account;

selecting a second set of chat messages, the second set of chat messages having the specified number of chat messages with importance scores that are highest amongst the new plurality of chat messages; and

sending a second response including the second set of chat messages to the user computer.