TRANSMISSION OF NOTIFICATIONS TO MULTIPLE DEVICES ASSOCIATED WITH A USER

• US 20140149538A1
• Filed: 11/27/2012
• Published: 05/29/2014
• Est. Priority Date: 11/27/2012
• Status: Active Grant

• Current Assignee: Meta Platforms, Inc. (f/k/a Facebook, Inc.)
• Original Assignee: Meta Platforms, Inc. (f/k/a Facebook, Inc.)
• Inventors: Deeter, Ken, Kao, Wayne
• Granted Patent: US 9,491,251 B2
• Time in Patent Office: Days
• US Class Current: 709/217
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

A notification system provides notifications to a user associated with multiple user devices. The notification system selects a user device to receive a notification based on user behavior, such as user interactions with the notification system via the user device or acknowledgments of notifications received from user devices. The notification is sent to the selected user device, and the notification system waits for an acknowledgment from the selected notification system for an acknowledgement delay period. If no acknowledgment is received within the acknowledgment delay period, an additional user device is selected and the notification is sent to the additional user device.

Claims

1. A computer-implemented method comprising:

generating a notification designating a user;

identifying a plurality of user devices eligible to receive the notification, each user device associated with the user and configured to provide an acknowledgment responsive to the user interacting with the notification on the user device;

selecting a user device from the plurality of user devices;

transmitting the notification to the selected user device;

selecting an additional user device from the plurality of user devices if an acknowledgement is not received from the selected user device within an acknowledgement delay period;

removing the selected user device from the plurality of user devices eligible to receive the notification; and

transmitting the notification to the selected additional user device.

2. The computer-implemented method of claim 1, wherein selecting the additional user device comprises:

determining an additional acknowledgment delay period associated with the additional user device.

3. The computer-implemented method of claim 2, further comprising:

selecting another user device from the plurality of user devices if an acknowledgement is not received from the selected additional user device within the additional acknowledgment delay period.

5. The computer-implemented method of claim 1, wherein the acknowledgment delay period is based on user activity associated with the selected user device.

6. The computer-implemented method of claim 1, wherein the selected user device is a user device from which an interaction was most recently received.

7. The computer-implemented method of claim 1, wherein the selected user device is a user device selected based on a profile describing a frequency with which user interactions are received different user devices in the plurality of user devices.

8. The computer-implemented method of claim 7, wherein the selected user device is a user device having a highest frequency with which user interactions are received.

9. The computer-implemented method of claim 7, wherein the frequency with which user interactions are received is relative to a time of day.

10. A computer-implemented method comprising:

generating a notification identifying a user;

selecting a user device from a plurality of user devices associated with the user;

transmitting the notification to the user device, the user device configured to provide an acknowledgment of the notification responsive to the user interacting with the notification;

determining whether the acknowledgment is received from the user device within an acknowledgement delay period; and

responsive to determining acknowledgment was not received from the user device within the acknowledgment delay period, transmitting the notification to an additional user device from the plurality of user devices associated with the user.

11. The computer-implemented method of claim 10, wherein the user device is selected based on a profile describing a frequency with which interactions are received from user devices in the plurality of user devices

12. The computer-implemented method of claim 11, wherein the user device is a user device having a highest frequency with which user interactions are received.

13. The computer-implemented method of claim 12, wherein the frequency with which interactions are received is relative to a time of day.

14. The computer-implemented method of claim 10, further comprising:

responsive to determining acknowledgment was not received from the additional user device within the acknowledgment delay period, transmitting the notification to an alternative user device from the plurality of user devices associated with the user.

16. The computer-implemented method of claim 10, wherein the acknowledgment delay period is based on user activity associated with the user device.

15. The computer-implemented method of claim 15, further comprising:

responsive to receiving an acknowledgment of the notification from the alternative user device, removing the notification transmitted to the user device and transmitted to the additional user device.