ON-DEMAND CLOUD SERVICE MANAGEMENT

• US 20140172491A1
• Filed: 12/14/2012
• Published: 06/19/2014
• Est. Priority Date: 12/14/2012
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Karve, Alexei, Mohindra, Ajay, Sailer, Anca, Segal, Alla
• Granted Patent: US 9,361,595 B2
• Time in Patent Office: Days
• US Class Current: 705/7.25
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis

Abstract

A plurality of traditional software applications are packaged as custom composite solutions, and are stored as custom composite solution deployable images. Customer input is obtained from a customer. At least one of the custom composite solution deployable images is deployed into a management cloud in response to the customer input.

Claims

1. A method comprising:

packaging a plurality of traditional software applications as custom composite solutions;

storing said custom composite solutions as custom composite solution deployable images;

obtaining customer input from a customer; and

deploying at least one of said custom composite solution deployable images into a management cloud in response to said customer input.

2. The method of claim 1, further comprising providing to an administrative user of said customer at least one data management mechanism to interact with data generated by said at least one of said custom composite solution deployable images deployed into said management cloud.

3. The method of claim 1, further comprising deploying at least one third party deployable image into the management cloud in response to said customer input.

4. The method of claim 1, further comprising building said management cloud.

5. The method of claim 1, wherein, in said packaging step, said plurality of traditional software applications comprise at least two of:

a monitoring and event management application;

an incident and problem management application;

a service desk;

an asset and configuration management product application; and

a change management application.

6. The method of claim 1, wherein said deploying step comprises:

examining metadata for at least a corresponding one of said composite solutions, and said customer input, in order to determine which of said custom composite solution deployable images need to be provisioned;

determining whether all pre-requisites for said at least said corresponding one of said composite solutions are at least one of;

included in said at least one of said custom composite solution deployable images; and

exist in an information technology infrastructure already provisioned for said customer, and can be shared; and

locating those of said custom composite solution deployable images that need to be provisioned in a database.

7. The method of claim 6, wherein:

said examining further comprises examining said metadata for at least said corresponding one of said composite solutions, and said customer input, in order to determine which additional services need to be provisioned; and

said determining regarding said pre-requisites further comprises determining whether all pre-requisites for said additional services are at least one of;

included in said at least one of said custom composite solution deployable images; and

exist in an information technology infrastructure already provisioned for said customer, and can be shared;

further comprising;

determining whether any of said additional services need to be provisioned; and

deploying additional services deployable images corresponding to those additional services that need to be provisioned.

8. The method of claim 7, wherein said deploying step further comprises deploying images corresponding to required prerequisites for at least one of said custom composite solutions corresponding to said at least one of said custom composite solution deployable images.

9. The method of claim 8, wherein said deploying step further comprises:

performing configuration to ensure that said at least one of said custom composite solution deployable images, images corresponding to required prerequisites, and said additional service deployable images all work together.

10. The method of claim 1, further comprising providing a system, wherein the system comprises distinct software modules, each of the distinct software modules being embodied on a computer-readable storage medium, and wherein the distinct software modules comprise an image repository module, an image creation sub-module of said image repository module, and an image deployment sub-module of said image repository module;

wherein;

said storing is carried out by said image creation sub-module executing on at least one hardware processor; and

said deploying is carried out by said image deployment sub-module executing on said at least one hardware processor.

11. A computer program product comprising a computer readable storage medium having computer readable program code embodied therewith, said computer readable program code comprising:

computer readable program code configured to store custom composite solutions as custom composite solution deployable images, said custom composite solutions comprising packaged pluralities of traditional software application; and

computer readable program code configured to deploy at least one of said custom composite solution deployable images into a management cloud in response to customer input.

12. The computer program product of claim 11, further comprising computer readable program code configured to provide, to an administrative user of said customer, at least one data management mechanism to interact with data generated by said at least one of said custom composite solution deployable images deployed into said management cloud.

13. The computer program product of claim 11, further comprising computer readable program code configured to deploy at least one third party deployable image into the management cloud in response to said customer input.

14. The computer program product of claim 11, further comprising computer readable program code configured to build said management cloud.

15. The computer program product of claim 11, wherein said plurality of traditional software applications comprise at least two of:

a monitoring and event management application;

an incident and problem management application;

a service desk;

an asset and configuration management product application; and

a change management application.

16. The computer program product of claim 11, wherein said computer readable program code configured to deploy comprises:

computer readable program code configured to examine metadata for at least a corresponding one of said composite solutions, and said customer input, in order to determine which of said custom composite solution deployable images need to be provisioned;

computer readable program code configured to determine whether all pre-requisites for said at least said corresponding one of said composite solutions are at least one of;

included in said at least one of said custom composite solution deployable images; and

exist in an information technology infrastructure already provisioned for said customer, and can be shared; and

computer readable program code configured to locating those of said custom composite solution deployable images that need to be provisioned in a database.

17. The computer program product of claim 16, wherein:

said computer readable program code configured to examine further comprises computer readable program code configured to examine said metadata for at least said corresponding one of said composite solutions, and said customer input, in order to determine which additional services need to be provisioned; and

said computer readable program code configured to determine regarding said pre-requisites further comprises computer readable program code configured to determine whether all pre-requisites for said additional services are at least one of;

included in said at least one of said custom composite solution deployable images; and

exist in an information technology infrastructure already provisioned for said customer, and can be shared;

further comprising;

computer readable program code configured to determine whether any of said additional services need to be provisioned; and

computer readable program code configured to deploy additional services deployable images corresponding to those additional services that need to be provisioned.

18. The computer program product of claim 17, wherein said computer readable program code configured to deploy further comprises computer readable program code configured to deploy images corresponding to required prerequisites for at least one of said custom composite solutions corresponding to said at least one of said custom composite solution deployable images.

19. The computer program product of claim 18, wherein said computer readable program code configured to deploy further comprises:

computer readable program code configured to perform configuration to ensure that said at least one of said custom composite solution deployable images, images corresponding to required prerequisites, and said additional service deployable images all work together.

20. An apparatus comprising:

a memory; and

at least one processor, coupled to said memory, and operative to;

store custom composite solutions as custom composite solution deployable images, said custom composite solutions comprising packaged pluralities of traditional software application; and

deploy at least one of said custom composite solution deployable images into a management cloud in response to customer input.

21. The apparatus of claim 20, wherein said at least one processor is further operative to provide, to an administrative user of said customer, at least one data management mechanism to interact with data generated by said at least one of said custom composite solution deployable images deployed into said management cloud.

22. The apparatus of claim 20, wherein said at least one processor is further operative to deploy at least one third party deployable image into the management cloud in response to said customer input.

23. The apparatus of claim 20, wherein said at least one processor is further operative to build said management cloud.

24. The apparatus of claim 20, further comprising a plurality of distinct software modules, each of the distinct software modules being embodied on a computer-readable storage medium, and wherein the distinct software modules comprise an image repository module, an image creation sub-module of said image repository module, and an image deployment sub-module of said image repository module;

wherein;

said at least one processor is operative to store by executing said image creation sub-module; and

said at least one processor is operative to deploy by executing said image deployment sub-module.

25. An apparatus comprising:

means for storing custom composite solutions as custom composite solution deployable images, said custom composite solutions comprising packaged pluralities of traditional software application; and

means for deploying at least one of said custom composite solution deployable images into a management cloud in response to customer input.