NETWORK ELEMENT DIAGNOSTIC EVALUATION

• US 20140207942A1
• Filed: 01/23/2013
• Published: 07/24/2014
• Est. Priority Date: 01/23/2013
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: KAMBLE, KESHAV G., PEETHAMBARAM, NANDAKUMAR, PANDEY, VIJOY A.
• Granted Patent: US 9,571,350 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/0253 using browsers or web-pages for accessing management information
• CPC Class Codes: H04L 41/18 Delegation of network management function, e.g. customer network management [CNM]
• CPC Class Codes: H04L 41/5009 Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
• CPC Class Codes: H04L 43/18 Protocol analysers
• CPC Class Codes: H04L 47/2425 for supporting services specification, e.g. SLA
• CPC Class Codes: H04L 47/805 QOS or priority aware
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04W 24/04 Arrangements for maintaining operational condition

Abstract

A process of diagnosing and debugging a network element remotely may employ sending of performance data to a third party evaluator for processing of the data. A mobile device may interface with the network element and request evaluation of the performance by the third party evaluator. Large memory loads may be sent to the third party evaluator where intensive processing may be performed. The results of the processing by the third party evaluator may be sent to the mobile device for viewing by a user.

Claims

1. A computer program product for evaluating operating conditions of a network element, the computer program product comprising a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code being configured to:

identify a network element;

interface remotely with the network element;

direct the network element to send performance data of the network element over a network to a third party evaluator; and

receive, from the third party evaluator, results related to diagnosis of the performance data.

2. The computer program product of claim 1, wherein the interface is performed wirelessly.

3. The computer program product of claim 1, wherein the sending of performance data is performed through a cloud based network.

4. The computer program product of claim 1, wherein the computer program product is resident as an application on a mobile device.

5. The computer program product of claim 1, wherein the performance data include a core memory dump sent to the third party evaluator through a cloud based network.

6. The computer program product of claim 1, wherein the performance data include a packet capture of packet data passing through the network element to the third party evaluator through a cloud based network.

7. A system, comprising:

a mobile device configured to remotely transmit instructions to a network element; and

an application resident on the mobile device providing software as a service, wherein the application includes instructions configured to;

interface remotely with the network element;

direct the network element to send performance data of the network element over a network to a third party evaluator; and

receive on the mobile device, from the third party evaluator, results related to diagnosis of the performance data.

8. The system of claim 7, wherein the mobile device is configured to interface wirelessly with the network element.

9. The system of claim 7, wherein the application is configured to direct the network element to send performance data to the third party evaluator through a cloud based network.

10. The system of claim 7, wherein the application is configured to request that the performance data sent to the third party evaluator include a core memory dump sent through a cloud based network.

11. The mobile device of claim 7, wherein the application is configured to request that the performance data sent to the third party evaluator include a packet capture of packet data passing through the network element sent through a cloud based network.

12. A process of diagnosing performance in a network element, comprising:

identifying a network element;

interfacing remotely with the network element;

directing the network element to send performance data of the network element over a network to a third party evaluator; and

receiving, from the third party evaluator, results related to diagnosis of the performance data.

13. The process of claim 12, wherein the interface is performed wirelessly.

14. The process of claim 12, wherein the sending of performance data is performed through a cloud based network.

15. The process of claim 12, wherein the interfacing is performed on a mobile device.

16. The process of claim 12, wherein the performance data include a core memory dump sent to the third party evaluator through a cloud based network.

17. The process of claim 12, wherein the performance data include a packet capture of packet data passing through the network element to the third party evaluator through a cloud based network.