PREDICTIVE SERVICE TIMELINE

• US 20140229391A1
• Filed: 01/17/2014
• Published: 08/14/2014
• Est. Priority Date: 02/08/2013
• Status: Abandoned Application

• Current Assignee: Xtime, Inc. (Cox Enterprises Incorporated)
• Original Assignee: Xtime, Inc. (Cox Enterprises Incorporated)
• Inventors: East, H. Neal III, Wyman, Matthew, Springer, Adam David, Galper, Adam R.
• Application Number:
  US14/158,647
• Publication Number:
  US 20140229391A1
• Time in Patent Office: Days
• US Class Current: 705/305
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance

Abstract

Approaches for generating and displaying a predictive service timeline are provided wherein a plurality of graphical interface elements is generated based on past and future service events and the plurality of graphical interface elements is caused to be displayed along a graphical timeline, wherein the graphical interface elements are associated with dates on the graphical timeline.

Claims

1. A method comprising:

receiving a request to view service information for a vehicle;

retrieving data associated with the vehicle based on the request, wherein the data comprises at least one past service event associated with the vehicle;

determining a plurality of future service events based on the data;

generating a plurality of graphical interface elements based on the at least one past service event and the plurality of future service events; and

causing the plurality of graphical interface elements to be displayed along a graphical timeline, wherein the graphical interface elements are associated with dates on the graphical timeline.

2. The method of claim 1, wherein the graphical interface elements to be displayed along the graphical timeline represent a subset of all the past service events associated with the vehicle and the future service events.

3. The method of claim 1, wherein the data associated with the vehicle is retrieved from a plurality of sources.

4. The method of claim 1, wherein determining a plurality of future service events comprises:

determining the vehicle'"'"'s mileage at the last known service event;

determining the vehicle'"'"'s current mileage;

calculating a usage rate based upon the difference based on the current mileage, the vehicle'"'"'s mileage at the last known service event, and the time since the last known service event;

retrieving data describing future service events for the vehicle that are associated with mileage checkpoints greater than the vehicle'"'"'s current mileage; and

calculating future service events based upon the usage rate.

5. The method of claim 1, further comprising scheduling future service events in response to receiving input associated with the graphical interface elements.

6. The method of claim 1, wherein the data associated with the vehicle comprises service history data for other vehicles related to the vehicle by a common factor.

7. A non-transitory machine-readable storage medium comprising instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:

receiving a request to view service information for a vehicle;

retrieving data associated with the vehicle based on the request, wherein the data comprises at least one past service event associated with the vehicle;

determining a plurality of future service events based on the data;

generating a plurality of graphical interface elements based on the at least one past service event and the plurality of future service events; and

causing the plurality of graphical interface elements to be displayed along a graphical timeline, wherein the graphical interface elements are associated with dates on the graphical timeline.

8. The non-transitory machine-readable storage medium of claim 7, wherein the graphical interface elements to be displayed along the graphical timeline represent a subset of all the past service events associated with the vehicle and the future service events.

9. The non-transitory machine-readable storage medium of claim 7, wherein the data associated with the vehicle is retrieved from a plurality of sources.

10. The non-transitory machine-readable storage medium of claim 7, wherein determining a plurality of future service events comprises:

determining the vehicle'"'"'s mileage at the last known service event;

determining the vehicle'"'"'s current mileage;

calculating a usage rate based upon the difference based on the current mileage, the vehicle'"'"'s mileage at the last known service event, and the time since the last known service event;

retrieving data describing future service events for the vehicle that are associated with mileage checkpoints greater than the vehicle'"'"'s current mileage; and

calculating future service events based upon the usage rate.

11. The non-transitory machine-readable storage medium of claim 7, further comprising scheduling future service events in response to receiving input associated with the graphical interface elements.

12. The non-transitory machine-readable storage medium of claim 7, wherein the data associated with the vehicle comprises service history data for other vehicles related to the vehicle by a common factor.

13. A system comprising:

a module configured to receive a request to view service information for a vehicle;

a module configured to retrieve data associated with the vehicle based on the request, wherein the data comprises at least one past service event associated with the vehicle;

a module configured to determine a plurality of future service events based on the data;

a module configured to generate a plurality of graphical interface elements based on the at least one past service event and the plurality of future service events; and

a module configured to cause the plurality of graphical interface elements to be displayed along a graphical timeline, wherein the graphical interface elements are associated with dates on the graphical timeline.

14. The system of claim 13, wherein the graphical interface elements to be displayed along the graphical timeline represent a subset of all the past service events associated with the vehicle and the future service events.

15. The system of claim 13, wherein the data associated with the vehicle is retrieved from a plurality of sources.

16. The system of claim 13, wherein determining a plurality of future service events comprises:

determining the vehicle'"'"'s mileage at the last known service event;

determining the vehicle'"'"'s current mileage;

calculating a usage rate based upon the difference based on the current mileage, the vehicle'"'"'s mileage at the last known service event, and the time since the last known service event;

retrieving data describing future service events for the vehicle that are associated with mileage checkpoints greater than the vehicle'"'"'s current mileage; and

calculating future service events based upon the usage rate.

17. The system of claim 13, further comprising scheduling future service events in response to receiving input associated with the graphical interface elements.

18. The system of claim 13, wherein the data associated with the vehicle comprises service history data for other vehicles related to the vehicle by a common factor.